Langley Toyota

The finance manager's unprofessional behavior marred my purchase experience at Toyota Langley. Discovering extra charges on my agreement after leaving the dealership disappointed me. While the sales team w purchase experience at Toyota Langley. Discovering extra charges on my agreement after leaving the dealership disappointed me. While the sales team was kind, I recently had a bad encounter with the finance manager at Toyota Langley. I discovered surprise charges on my agreement and faced a condescending attitude. Getting a refund took a lot of effort. I hope this review helps others. The dealership needs to address these issues fast. Buyers deserve better. More

Brutal. Lied about $795 FOB warranty fee and a $499 gas/detailing fee as being mandatory when in fact they were optional. After I called him out, they were u Lied about $795 FOB warranty fee and a $499 gas/detailing fee as being mandatory when in fact they were optional. After I called him out, they were unwilling to negotiate price on vehicle and said that is how they make their margins. We were also paying cash and they kept asking for trade in or finance. As a GM or owner of this store, it is embarrassing that you allow your business to continue to operate like this. You need to re-evaluate your business model. You might make money ripping customers off in the short term but long term, happy customers = more referrals, which turns into long term profits. More

The worst dealership! Go somewhere else if you can. They don't treat you well. Go somewhere else if you can. They don't treat you well. More

They appears to exclusively sell cars to customers who choose to financee. They push accessories and add-ons. choose to financee. They push accessories and add-ons. More

I was very pleased when I took my car in for a service. The team was helpful and they listened to what I said. The team was helpful and they listened to what I said. More

Went to this dealership to look for a used Toyota Corolla for my sister-in-law this past weekend, our salesperson was fabulous. We came back the next day as now we were ready to buy the car in cash. The sa for my sister-in-law this past weekend, our salesperson was fabulous. We came back the next day as now we were ready to buy the car in cash. The salesperson went to the Manager to see what they could do with the price as we were paying cash, only to find out from the salesperson they would not sell my sister-in-law the car as she was paying cash, we were dumbfounded as we had never heard this before, we then found out that they would sell the car only if she financed it. They would not sell her the car for cash, unbelievable. This dealer is obviously looking out for themselves and not the customer. They would rather get a bonus for financing. Needless to say we got up and walked out. I cannot believe they let this sale go. Going through this experience shows they do not have the best interest of the customer but only for themselves. It was disappointing for my sister-in-law as she was very excited she had found a car she liked. I would not recommend this dealership to anyone, poor business sense. More

Ordered a new tacoma a year ago, and put down a $1000 deposit, Still no signs of it today, so decided to go and cancel my order, we'll sales told me that I would have to wait till monday to get my deposi deposit, Still no signs of it today, so decided to go and cancel my order, we'll sales told me that I would have to wait till monday to get my deposit back, this is totally unacceptable and coming from a large dealership. More

Friendly staff and good selection, but don’t bother going there unless you are a local and want to finance the car. The two cars we were interested in were available until we said we’d pay cash for one. My i there unless you are a local and want to finance the car. The two cars we were interested in were available until we said we’d pay cash for one. My impression is they would rather get a bonus for financing since they later said they were unofficially holding the vehicles for people who couldn’t get financing on their own yet. More

My husband bought Rav4 prime from Langley Toyota. Had good experience with my sales man Richard. I would recommend this dealership to anyone in the market for new or used cars. Had good experience with my sales man Richard. I would recommend this dealership to anyone in the market for new or used cars. More

I recently purchased a 2018 Toyota RAV4 Hybrid from Langley Toyota. I initially spoke with one of their salesman Brahm Bindra who was very helpful. He took me for a test drive and then started the ball Langley Toyota. I initially spoke with one of their salesman Brahm Bindra who was very helpful. He took me for a test drive and then started the ball rolling on the way to getting me into said RAV4. He then passed me on to Hailey Milne, one of the financial experts on staff. She walked me through the process of obtaining financing and also explained the available warranty which brought me great peace of mind. Brahm and Hailey were very thorough and forthcoming and answered any questions I had. Their expertise, knowledge and most importantly, their kindness, made my car buying experience a joy. I highly recommend Langley Toyota for anyone looking for a quality automobile along with a quality car buying experience. Brad More