Back

Koch Ford Lincoln

Edmonton, AB

4.8
693 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

Directions

By Type

693 Reviews of Koch Ford Lincoln

October 03, 2013

After dealing with four other dealerships in the city, I finally found a reliable and enthusiastic salesman who showed respect throughout the whole process. The other Dealers were texting and/or talking on More

by Jerronh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 04, 2013 -

Koch Ford Lincoln responded

Hi Jerronh, we're so glad you had a good experience at Koch Ford Lincoln. We take pride in taking care of our customers in every way possible. We're happy that you had a good experience with xx, and that you found exactly what you were looking for! Please don't hesitate to call on us if there is anything else we can do.

September 19, 2013

I have given a "great" rating because your staff were respectful of my time constraints, listened to what was important to me and did the best they could on price. The vehicle was ready when More

by hbolton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Sep 20, 2013 -

Koch Ford Lincoln responded

We're always happy to be flexible to our customers' needs. We're so glad we could help you and make the leasing process as smooth as possible. Thanks for leaving a review, and let us know if there's anything else we can do for you!

September 16, 2013

Was very easy to talk to, did't try to convince me to buy anything that i wasn't looking for. Was open to any questions and answered them clearly and honestly. Was able to work around my budget to make s More

by gram213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xx Dhaliwal
Sep 16, 2013 -

Koch Ford Lincoln responded

Hi Gram, we're glad xx was able to help you in your car buying experience without making it too stressful! Thanks for stopping by Koch, and let us know if there's anything else you need.

September 14, 2013

Generally, my experience at this dealership was quite good. I was unsure if I had to get a new vehicle or not, due to an accident, and when I would get reimbursed. They were very understanding of the fac More

by dromanick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nourry, Chase Flatekval
Sep 16, 2013 -

Koch Ford Lincoln responded

We're so glad we were able to help you out - thanks for visiting Koch!

Sep 16, 2013 -

Koch Ford Lincoln responded

Hi dromanick, we're sorry that you had the misfortune of an accident but we're glad we were able to help you get back on the road. Thanks for choosing Koch, and please let us know if theres anything else we can do.

September 14, 2013

I had a poor experience trying to buy close to home and called Koch after some Internet research. Brent listened to me and treated me with respect. I felt he worked hard and ultimately deserved our busines More

by Tlysak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Coutts
Sep 16, 2013 -

Koch Ford Lincoln responded

We're so glad we were able to make your car shopping experience smooth and easy! Please don't hesitate if there's anything else we can do.

September 13, 2013

it was good. They have a really nice cappuccino machine in the lounge. Located in a convenient location. price details were explained. I am happy. More

by marcos_san_juan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Flatekval
Sep 16, 2013 -

Koch Ford Lincoln responded

We're so glad we were able to help you out - come back anytime!

September 11, 2013

Never felt so welcome in a dealership before! Everything was fast and good quality of people and vehicles! I would recommend this dealership to everyone that I know! More

by Viny15
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juri Rastovski, Juri Rastovski
Sep 12, 2013 -

Koch Ford Lincoln responded

Hi Viny, thanks so much for choosing Koch. We're so glad you had a pleasant experience and hope to see you back soon.

September 11, 2013

Very helpful and knowledgeable service. Fully able to answer any questions and solve any problems. Went above and beyond to make the experience a great one More

by Wakeam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juri Rastovski, Juri Rastovski
Sep 12, 2013 -

Koch Ford Lincoln responded

Thanks so much for choosing Koch and taking time to leave us a review. We're so glad we were able to help you have a great experience!

September 09, 2013

The process was quick and painless, they were informative and really bargained with me on the price I was set at. The car had the options I wanted right on the lot so I didn't have to wait for it to be brou More

by Glenn45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Nourrey, Jim Nourry
Sep 10, 2013 -

Koch Ford Lincoln responded

Hi Glenn, we're so happy you were able to find the perfect vehicle at Koch. Thanks for stopping by and leaving us a review! Don't hesitate to ask if there is anything else we can do for you.

September 06, 2013

I went to KOCH Ford looking for a vehicle that was more economical on fuel than my 2013 Ford Raptor. Shelley helped me pick out the right vehicle that I needed. Thanks Shelly for the great service and al More

by Bneggers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly, Shelly Posey
Sep 06, 2013 -

Koch Ford Lincoln responded

Thanks for coming to Koch and taking the time to leave us a review. We're so glad that Shelly could help you find a new car that works better for your wallet. Enjoy!