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Koch Ford Lincoln

Edmonton, AB

4.7
625 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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625 Reviews of Koch Ford Lincoln

January 12, 2015

Great experience buying 2014 F-150 at Koch My salesman Jayme Fritz was a pleasure to deal with. The communication I had with Jayme was clear and he answered all of my questions in a timely man More

by Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayme Fritz, Patrick Watson, Jayme Fritz, Patrick Watson
Jan 27, 2015 -

Koch Ford Lincoln responded

Hi Grant Thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is very rewarding to hear that our service helped you. We will pass this onto Jayme, as we know the feedback is always appreciated! Enjoy the truck and please feel free to ask for Jayme when you come in next, to say thank you again in person. Best, -Koch Ford Lincoln

January 09, 2015

Great! doens't always start off good. I bought a vehicle from Koch and my initial experience wasn't the best. That changed fast. The folks at Koch pulled out all stops to make sure I was More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Poynter., Dax Stuckey, Mitch Poynter
Jan 27, 2015 -

Koch Ford Lincoln responded

Hi Brian, We wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that we we're able to leave you feeling satisfied with our service. I will let Dan and Mitch know about your review, I'm sure it will make their day. Please feel free to ask for them when you come in next – it would be their pleasure to thank you again in person. In the meantime, please let us know if you have any more suggestions for us. Bests, -Koch Ford Lincoln

January 08, 2015

Repeat Business I had bought my original F150 from Koch and it was a great experience which is why when it was stolen a few months ago I returned to buy the same vehi More

by Zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juri Rastovski, Nancy Mitchell
Jan 27, 2015 -

Koch Ford Lincoln responded

Hi Zach, Glad we could help you out! Some times the unexpected happens, and we understand that. We wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Please feel free to ask for Nancy or Juri when you come in next – it would be their pleasure to thank you again in person. Bests, - Koch Ford Lincoln

January 05, 2015

Great Customer Service We have really enjoyed the service in Koch Ford Lincoln. It was hassle free, and they were very accommodating. We would definitely recommend their ser More

by AndrewB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Posey
Jan 27, 2015 -

Koch Ford Lincoln responded

Hi Andrew! I wanted to personally thank you for sharing your experience with Koch Ford Lincoln. Our passion is great customer service, so it is rewarding to hear that our service helped you. Please feel free to ask for me when you come in next – it would be my pleasure to thank you again in person. Best Regards, Shelly Posey

January 02, 2015

Great experiance From the very start Kelly Dakus provided a professional and comfortable environment. He helped get the exact vehicle I wanted. All in all a great purc More

by Darcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Connick, Mitch Poynter, Dax Stuckey, Kelly Dakus
December 31, 2014

Great experience, Great people, Great service This is our second vehicle we purchased from Koch and will definitely not be our last. It felt like we were part of the family and treated like old fr More

by johananna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey, Brett Walker
December 26, 2014

hassle-free purchase! We walked in wanting a vehicle and walked out happy new truck owners! Brett Walker is a friendly and honest family man and we felt he did a great job! More

by roseandjake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Koch, Shelly Posey, Brett Walker
Dec 30, 2014 -

Koch Ford Lincoln responded

Thank you for sharing your experience! We appreciate your feedback, and we will share this with Jeremy and Brett. We look forward to seeing you soon!

December 19, 2014

First time customer, expect many happy returns Honestly folks, I'm not a car person. I really dislike the whole purchasing process and drive my vehicles for 15 years. So I was thrilled when Chase & More

by C Lesiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey, Chase Flatekval
Dec 30, 2014 -

Koch Ford Lincoln responded

Thank you for sharing your experience! We do our best to ensure a great experience and truly appreciate your feedback. We will share this with Chase, and we hope you enjoy your new vehicle for many years!

December 12, 2014

Great service I really want to thank Blair for always being helpful and Gail for helping me get set in my new Edge. It was great that Darryl was able to get me fina More

by lmicklichstjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gail Grainger, Jim (used car manager), Dax Stuckey, Darryl Brouse, Blair Martin
Dec 30, 2014 -

Koch Ford Lincoln responded

Enjoy your new Ford Edge! We truly appreciate your feedback and we will share this with Blair, Gail and Darryl.

December 10, 2014

"Excellent experience from the start" Great experience from start to finish. I made a call to a salesman who put me in touch with Koch Ford. Koch and my salesman put this together. I More

by jeffnicholas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dax Stuckey
Dec 30, 2014 -

Koch Ford Lincoln responded

Hey Jeff! Thank you for sharing your experience, we do our best to ensure that you have a great experience. I will share this with Dax and the Koch team!

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