Koch Ford Lincoln

Everyone from sales to finance to the service department were friendly and helpful making my new purchase hassle free. were friendly and helpful making my new purchase hassle free. More

Truly exceptional service. Called 8 am from work. They fit me in despite being fully booked. Booking lady was so so friendly and accommodating! I dropped off my vehicle. Servic Called 8 am from work. They fit me in despite being fully booked. Booking lady was so so friendly and accommodating! I dropped off my vehicle. Service advisor Megan was wonderful and so so helpful. They gave me UBER back to work. Gave me UBER to pick me up few hours later. I was so impressed that I gave Megan some comp merchandise from a distributor. Very cool apparel as a tip… lol. I will definitely bring my vehicle back in next few weeks for a full diagnostic assessment. Plus more merchandise for the staff. Overall wonderful experience and best dealership I’ve ever dealt with. Made my heart smile. Brent Purin More

I received friendly, professional service. The entire purchase process from road test to pick up of my new vehicle was easy and stress free. The entire purchase process from road test to pick up of my new vehicle was easy and stress free. More

very friendly and courteous . I only have issue with my recall date to fix error I only have issue with my recall date to fix error More

Both the booking and the vehicle check in were handled very professionally. Work scope was completed in a timely manner. very professionally. Work scope was completed in a timely manner. More

The service provided at Koch Lincoln was in a word…. Outstanding! The Service Manager (Blair) took the time to fully explain exactly what work would be performed on my truck, the time it would take, and Outstanding! The Service Manager (Blair) took the time to fully explain exactly what work would be performed on my truck, the time it would take, and if I had any further concerns or requests. Everything was completed on time and all work that was done was reported to me when I picked the vehicle up. Thank you Koch Lincoln Service Dept. More

I left my truck in your shop for about 2 weeks, but it showed only 2.5 hours spent for the service. And for these 2.5 hours work, I was charged $540.36 totally, I’ve no idea it’s reasonable or logical or showed only 2.5 hours spent for the service. And for these 2.5 hours work, I was charged $540.36 totally, I’ve no idea it’s reasonable or logical or not. Maybe you guys can give answers. Thanks. More

They had friendly technicians who worked in a timely manner while explaining the difference in importance for their services clearly. manner while explaining the difference in importance for their services clearly. More

Sales team were awesome especially Andres and Freddy, Leanne closed the deal at the end. Andres deserves a 5 plus Leanne closed the deal at the end. Andres deserves a 5 plus More

Service department was top notch. They were able to fit me in to get my brake booster replaced the next day. It’s too bad their hourly rate is so high, otherwise I’d have more work They were able to fit me in to get my brake booster replaced the next day. It’s too bad their hourly rate is so high, otherwise I’d have more work done there. More