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Koch Ford Lincoln

Edmonton, AB

4.7
627 Reviews

5121 Gateway Blvd NW

Edmonton, AB

T6H 5W5

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627 Reviews of Koch Ford Lincoln

June 22, 2021

Great service and response time. I got an appointment within a short period, even requested for tire repair and all was completed just in time. More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Kolesnikoff
June 18, 2021

Great service and friendly advisors. I look forward to bringing my car in for service:) they always fair and keep me informed every steep of the way. More

by Millerw44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, and Doreen
June 17, 2021

Last Ford I will buy. Ford warranty means nothing. Koch not willing to stand up for you. Going to buy a car for my son; not FORD. Drove fords for 45 years. Any thing for a buck. More

by Egedahl56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenda Radjo, Krissy Phillip, Mitchell Kolesnikoff
June 17, 2021

Friendly, fair, fast! Thanks to all the staff at Koch Ford. I will continue to buy and service my vehicles at this dealership. Thanks again! More

by nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo
June 16, 2021

The people were friendly and efficient. Danielle a service advisor arranged a ride to and work, and was very professional. A great experience overall, and would highly recommend it. More

by Y. Richmond
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle- service advisor
June 10, 2021

Great service as usual in my mix. Staff knowledgeable and pleasant as usual. Nice detailing on my vehicle, always a nice plus to regular service. Thank you Koch! More

by gallfers
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitchell Kolesnikoff
May 16, 2021

Nice service department, friendly staff. Quick and efficient service. Will return for service and maintenance work. Overall happy with the visit. Can’t think of anything else! More

by Sheryld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle, Janie
May 16, 2021

Very prompt & friendly, knowledgeable staff & helpful .had the parts. They were aware of the Covid protocol, & asked if there were any other issues. My car came out cleaned. More

by Ironnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Bowman
May 13, 2021

I haven’t been impressed by dealer service at any dealer in the past number of years including Koch going back 8 to 10 years but this time they were great Better than expected and will consider buying from More

by Dwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Radjo, Krissy Phillip, Mitchell Kolesnikoff
May 09, 2021

Prompt, friendly service by Kelly. Very knowledgeable. Spent an appropriate amount of time with us. Never felt rushed. Easy to talk to and answered all our questions. More

by bredesen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Dakus, Patrick Watson
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