We bough Mazda 6 last week in this dealership last week. The salesman Ryan promised that in case of any problems with the car during 1 month, they would cover the cost. At the purchuse day after all money was payed, they gave us 2 kyes for the car and both were broken. One was taped and other one just easily came apart . I talked to the manager about it, but he denied to comer cost of replacement even 50%. Ryan also said keys are not part of the car, so they woudn't cover it. But they didn't tell us before that keys were broken. During test drive they gave us taped key, so we didn't notice it. The manager adviced to use glue, but at Mazda they said us that the glue cannot be used with this keys and cost of replacement is around $350 for one
During first week of driving we had problems with brakes, they just didn't function properly and 3 times on different days car didn't react on pressing the brake and kept going, which scared us.
We took car to the dealership, but they didn't want to look at the brakes and check them out. The blamed us that we didn't drive it properly, which was radiculous.
The manager Joe was snowplowing outside and didn't even want to talk to us. So we had to take car back to home. Still we are scared to drive it now.
What kind of service it is?
Very, very dissapointed!