Kingston Honda

Car had more issues after they worked on it. worst experience I have ever had with a garage, took my car there to be fixed when they called me to come get it explained it was running great now an worst experience I have ever had with a garage, took my car there to be fixed when they called me to come get it explained it was running great now and ready for me to pick it up. I picked my car up drove 3 kms down the road car began experiencing same issues as before when I took it back it was proven they didn't take it for a test drive at all and they continuously lied to me about what was happening with my car and then told me I needed a new engine . they refused to refund me the money initially as they completed work that did not fix anything costing me over 700 dollars. service department was unprofessional, dishonest , and rude . Never Take Your Vehicle to Kingston Honda !!! More

Service dept refused to do warranty work covered by Honda Canada. Kingston Honda wanted to charge 1100$ for work covered by Brockville Honda. Rip off Canada. Kingston Honda wanted to charge 1100$ for work covered by Brockville Honda. Rip off More

Horrible service department Beware Kingston Honda service department. This is how dealerships get such a bad reputation. They literally ripped me off! Charged me for a brake flui Beware Kingston Honda service department. This is how dealerships get such a bad reputation. They literally ripped me off! Charged me for a brake fluid flush and I found out at another service centre that the fluid tested dirty and old. And this is just one of the many problems I had with them. They do not respond to my written complaint and do not return calls when they know it's about a complaint. Then they have the audacity to phone me up to book my next service! I would rate them a zero if I could. More

Purchase experience Can't say enough about your salesman Jason Willis. He was gracious and very patient with me and went above and beyond to please. Just wanted to thank Can't say enough about your salesman Jason Willis. He was gracious and very patient with me and went above and beyond to please. Just wanted to thank him for his wonderful and competent service. More

I will make this short, I waited patiently for a routine oil change on CRV for 2 hours then got a $88 bill. Crazy bad oil change on CRV for 2 hours then got a $88 bill. Crazy bad More

Best buying experience ever I have purchased 13 new vehicles from a variety of brands over my life. Sales guy Daniel Long along with sales dept was fantastic I told them the m I have purchased 13 new vehicles from a variety of brands over my life. Sales guy Daniel Long along with sales dept was fantastic I told them the model and options I wanted they located it through a dealer trade and gave me a fair amount on my trade in. At no time was there pressure to up sell things or options I didn’t want. Highly recommend. More

Disrespectful and Shameful Service Department They have been unable to fix an oil leak for over one year. Three times the same part was replaced then a different part was replaced twice and now a They have been unable to fix an oil leak for over one year. Three times the same part was replaced then a different part was replaced twice and now a different part once and it still leaks. Calls to Service Manager Olaf Ebrahim and Dealership Owner Paul Sytema are not answered. Don't buy a Honda and certainly don't take your Honda to this service department. More

Kingston Honda saved the day We recently purchased a used vehicle from Kingston Honda and unfortunately a few unforeseen issues immediately cropped up. The used vehicle manager , We recently purchased a used vehicle from Kingston Honda and unfortunately a few unforeseen issues immediately cropped up. The used vehicle manager , Randy, really stepped up and went out of his way to ensure a more pleasant experience. Thank you Kingston Honda. Steve More

VERY DISAPPOINTED IN THE SERVICE DEPARTMENT . I have a legitimate concern over the runaround and disrespect shown to my elderly and mild mannered Mom. I’m visiting from out of town and I speci . I have a legitimate concern over the runaround and disrespect shown to my elderly and mild mannered Mom. I’m visiting from out of town and I specifically sent her in to Kingston Honda (where she purchased her car) because she had a noisy wheel bearing and despite being more expensive I was sure they would look after her. Big mistake apparently! I should have let her go to Canadian Tire as she had planned. After leaving several messages for the service manager (Lee) he has yet to call me. Anyone reading this should really think twice about doing business with this dealership. Not even a phone call back?? What kind of business operates that way! More

Dishonest; Unreliable; Expensive AVOID Kingston Honda. Their service dept. is inept and dishonest. Leaving your car in their hands is nothing other than a gamble, and an expensive one AVOID Kingston Honda. Their service dept. is inept and dishonest. Leaving your car in their hands is nothing other than a gamble, and an expensive one at that. Having been pushed to pay for a fool-proof diagnostic of my AC, their "service" team identified the need to replace various parts that, I was told, would fix the problem. After testing neither the parts they replaced nor the vehicle itself, I got a bill for $500, and a vehicle with the same problem. On visit #2, another part was replaced (again, not tested, just replaced), and the problem still persists. Telling me they deserve a third kick at the can - given the promises made, the money spent, the inconvenience involved and the negligence demonstrated in not testing their first fixes, is ridiculous. Of course, from what I can tell, this kind of behaviour is also the normal course of business at Kingston Honda. Best to find an alternative. More