Kia of Hamilton

Excellent cars! and amazing dealer! The dealership as a whole is great! Frank Caruso is amazing! He was very helpful and a pleasure to deal with. I have referred my sister to Frank who a The dealership as a whole is great! Frank Caruso is amazing! He was very helpful and a pleasure to deal with. I have referred my sister to Frank who also was very satisified with her experience! Keep up the great work! More

Great car purchase experience! Fair price by excellent staff. This my 2nd dealer to look at vehicles. This exerience 100% improvement. Nicole is extremely knowledgable. I would Fair price by excellent staff. This my 2nd dealer to look at vehicles. This exerience 100% improvement. Nicole is extremely knowledgable. I would not hesitate to send friends to her. More

A great Big Hug and Thanks to Gloria Never thought I'd have so much fun at a car dealership but I did. Gloria was so helpful and made me feel welcome as soon as I walked in the door. Sh Never thought I'd have so much fun at a car dealership but I did. Gloria was so helpful and made me feel welcome as soon as I walked in the door. She took the time to explain all the features and benefits of (my now) 2015 Soul. We had a lot of laughs and found Gloria very pleasant and an excellent Kia Rep. Way to go! More

Excellent customer service We are very satisfied with this dealership. They helped us choose a car we were liked and guided us through the purchase process. Also made sure we kn We are very satisfied with this dealership. They helped us choose a car we were liked and guided us through the purchase process. Also made sure we knew how to operate all the features. More

A surprisingly excellent experience. Wasn't sure what to expect from buying a car here as we have not got the best credit. My expectation was that I would be turned away or laughed at. Ho Wasn't sure what to expect from buying a car here as we have not got the best credit. My expectation was that I would be turned away or laughed at. However when we told Frank about our situation and wanting to see what our payments would be before looking at vehicles., Frank was more than happy to help in anyway that he could. He introduced us to Melissa who was absolutely wonderful to work with. Melissa worked with our initial request and we were able to get credit with a lower interest rate and had a car picked out for us when we arrived. Melissa was very diligent in keeping with what we could afford to pay. Melissa and Frank never pushed us into anything that we didn't want. Melissa detailed the specs and payments in great detail and was very patient while my wife and I deliberated our options and didn't push us out the door when they closed for the night. Frank was only too happy to outline the specs of the vehicles that we tested. Even on the day we picked up the new car, Frank was very detailed in showing us the various systems in the vehicle. Overall, this was an excellent experience. I would highly recommend this dealership to anyone. It was a breath of fresh air based on previous pastexperience and I will be back soon for my next vehicle. More

very good the second time my experience was very delightful the second time I returned the first time the sales associate gave me a quote and it was all wrong when I returned h my experience was very delightful the second time I returned the first time the sales associate gave me a quote and it was all wrong when I returned he told me the vehicle was $20,900 minus my deposit of $8000.00 would leave me with 12,000 left but when I returned the second time they told me that was all wrong by him and now I owe $22,000 but Nicole and Melissa were very good about it and were very kind and helpful thank u kia of Hamilton More

Fun & stress free! Nicole has a great personality and had us laughing and having fun the whole time from the test drive to the final decision. No pressure and everyone Nicole has a great personality and had us laughing and having fun the whole time from the test drive to the final decision. No pressure and everyone at Kia of Hamilton was very friendly and helpful. More

Love the new car! Gloria was very knowledgeable on all the details of each trim level to help me choose which one was best for me at the price range that I was comforta Gloria was very knowledgeable on all the details of each trim level to help me choose which one was best for me at the price range that I was comfortable with. I never at any time felt pressured by her buy the car. I am absolutely in love with the 2015 soul that she helped me pick out, it fits perfectly with my family and our needs. I have recommend many of my friends to visit Gloria for a new car More

No pressure buying experience Our purchase of a Kia Sportage was made a pleasure thanks to Nicole. Her manner and positive attitude made negotiations as pleasant as possible. We Our purchase of a Kia Sportage was made a pleasure thanks to Nicole. Her manner and positive attitude made negotiations as pleasant as possible. We were never under pressure to sign. Thanks Nicole for a great buying experience! More

Excellent! My experience with Kia of Hamilton was very positive. The sales team was kind of pushy, but in the end its part of their job, and it got me a better My experience with Kia of Hamilton was very positive. The sales team was kind of pushy, but in the end its part of their job, and it got me a better deal, so all is good. I worked with Shane. He told me and showed me pretty much every detail possible that I would ever want to know about the car, and if he didn't know it himself, he made sure to find out and let me know. He was very laid back and wanted to make sure that I loved the car before I bought it. He made it clear that he didn't want to sell me the car if I didn't love it. I couldn't be happier. He came in on his day off to make sure the car was in good shape before I picked it up. I also worked with Matt and Melissa and they were also great and very informative. The dealership called me the next day to make sure everything was good and Shane also called me a day after that for the same reason. Very happy with my car and my experience. I would definitely recommend the dealership and Shane. You will get great customer service and most likely leave in a great mood like I did! More