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Kia of Hamilton
Hamilton, ON
614 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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614 Reviews of Kia of Hamilton
January 06, 2014
I first visited the dealership in mid-December. The experience was not very pleasant. The Sales Representative was not prepared at all, despite knowing in advance that I was coming in and the vehicle experience was not very pleasant. The Sales Representative was not prepared at all, despite knowing in advance that I was coming in and the vehicle I specifically wanted to view. After viewing the vehicle, I left without any discussion on purchase price, etc. as I was not interested in giving the dealership my business. I re-visited the dealership at the end of December, but specifically asked to speak with a Sales Manager. Dealing with Rob Bruno was great. He demonstrated a high level of professionalism. This is the 6th vehicle that I’ve purchased from a dealer, and I can honestly say that my experience in dealing with Rob was second to none. He is first class, from getting the paperwork completed, having my vehicle ready for pick-up, getting my vehicle transported home, and other value-added service that is not necessarily mandated. More
by avanin
Employees Worked With
Sally Franze
January 05, 2014
I was looking for a certain vehicle, told John, he called me many times over the year to keep in touch, he finally found what I was looking for. This is the 3rd vehicle purchased from Kia of Hamilton. Sally me many times over the year to keep in touch, he finally found what I was looking for. This is the 3rd vehicle purchased from Kia of Hamilton. Sally did our paperwork and financing very friendly. I recommend anyone looking for a vehicle to ask for John, straight forward and easy to deal with. thank you More
by Vm12
Employees Worked With
sally
January 05, 2014
From the time I walked into the door I felt like he had my best interest in mind. even suggesting what not to buy to save me money for what I need. Great personal customer experience I recommend anyone to my best interest in mind. even suggesting what not to buy to save me money for what I need. Great personal customer experience I recommend anyone to look up John if looking for a good used car with good quality. More
by rocthedog
Employees Worked With
Sally
January 04, 2014
Went in to look at the Kia product and ended up purchasing a Kia Sportage from Gary. He was very helpful telling us all about Kia as a company and the Sportage. Would recommend dealing with Gary. purchasing a Kia Sportage from Gary. He was very helpful telling us all about Kia as a company and the Sportage. Would recommend dealing with Gary. Thanks again..Steve & Darlene Taplay More
by Thor101
January 03, 2014
This is my second Kia that I have purchased from this dealership and both transactions have been very pleasant because of the exceptional staff. Frank was very helpful with helping me find the right car dealership and both transactions have been very pleasant because of the exceptional staff. Frank was very helpful with helping me find the right car and Rob, as always, made the deal perfect. These guys had my new car ready for me sooner than I had expected. I have recommended this dealership to friends and family and would do it again just based on the level of service provided by the sales and support staff. More
by stapes100
Employees Worked With
Frank Caruso
December 19, 2013
Just took our new Kia Optima in for it's 1st oil change. Martha made it a very pleasant experience ; thoroughly explained choices of oils and service intervals and the car was in and out in short o change. Martha made it a very pleasant experience ; thoroughly explained choices of oils and service intervals and the car was in and out in short order. The drive-in service center was very convenient and will be much appreciated in the winter months. Highly recommended for KIa owners. More
by DennisMcC
Employees Worked With
Martha Maiolo
December 18, 2013
This dealership was an absolute pleasure to deal with! This dealership was an absolute pleasure to deal with! Everyone was so friendly, so helpful and so knowledgable. They worked efficiently to get ship This dealership was an absolute pleasure to deal with! Everyone was so friendly, so helpful and so knowledgable. They worked efficiently to get ship in our car from another lot, and explained everything. Their customer service is top notch, and we will definitely be purchasing another kia from this dealership! Thanks Kia Upper James! You guys rock! Sarah Solecky More
by soleckse
Employees Worked With
Josh
December 17, 2013
I purchased my new Kia sorento from Kia of Hamilton and over all i had a great experience, there were a few issues with our application but Rick, Dawn,and Debbie were able to resolve it in a professional m over all i had a great experience, there were a few issues with our application but Rick, Dawn,and Debbie were able to resolve it in a professional manner. Mike was a very friendly sales associate and I would recommend working with him. As a side note we compared the sorento to other SUV with the same features and found the sorento was a lot less costly by far. More
by hernankf
December 17, 2013
This was a great experience for us. They took time and got to know what we wanted. I've been very satisfied with this! aim glad I made the decision to go with kia got to know what we wanted. I've been very satisfied with this! aim glad I made the decision to go with kia More
by Rvand1
Employees Worked With
Mike Guarascia, Bob Dupuis
December 15, 2013
From the moment we entered, we were greeted by almost everyone and made to feel right at home. being a repeat customer, some of the staff remembered me and asked how they could help. There was never any everyone and made to feel right at home. being a repeat customer, some of the staff remembered me and asked how they could help. There was never any pressure and our salesman, Mike was very very knowledgeable and informative. More
by Santa111
