Kia of Hamilton

Service desk staff pleasant and friendly, shuttle service great, only thing key for new didn’t arrive with new fob as ordered. great, only thing key for new didn’t arrive with new fob as ordered. More

They misinformed me about the fact that the car I bought from them has a claim of 11000$ as they told me that the car has very minor damage which had cost less than 4000$ repair so unfortunately was all the from them has a claim of 11000$ as they told me that the car has very minor damage which had cost less than 4000$ repair so unfortunately was all the experience was bad and full of problems More

My experience at Kia was great. They were quick and any questions or concerns I had were answered in a very satisfactory manner. I didnt get the ladies name that I was dealing wirh They were quick and any questions or concerns I had were answered in a very satisfactory manner. I didnt get the ladies name that I was dealing wirh but she wqa veey friendly and patient in amswering all my questions!! More

Excellent team! Kia staff did a phenomenal job in making my purchase smooth. I definitely recommend this location. Kia staff did a phenomenal job in making my purchase smooth. I definitely recommend this location. More

The staff at this location are very friendly. Happy with their work. The only complaint would be that I have to go back since recall part not in stock. Happy with their work. The only complaint would be that I have to go back since recall part not in stock. More

Very friendly staff. Tara was wonderful always keeping me updated and informed. Would highly recommend Tara was wonderful always keeping me updated and informed. Would highly recommend More

The dealership is clean, people are friendly, there's lots of parking and the staff were wonderful. lots of parking and the staff were wonderful. More

Easy and simple experience. Took a little but longer than expected but there were people before me and it is the winter season. Took a little but longer than expected but there were people before me and it is the winter season. More

Reception is painless and they set expectations for exactly how the appointment will play out. During your wait they provide timely updates. Waiting room is comfortable! exactly how the appointment will play out. During your wait they provide timely updates. Waiting room is comfortable! More

I tried to book an oil change service but couldn’t find it listed online, so I had to speak with someone to manually schedule it along with a winter tire swap. When I arrived, I was informed the oil change it listed online, so I had to speak with someone to manually schedule it along with a winter tire swap. When I arrived, I was informed the oil change would cost $169+, only to find out later that this included a tire rotation—which I didn’t need since I was replacing the tires completely. The entire service took over two hours, which felt unusually long. When I went to pay, I was told my total was over $380 and when I asked why I was informed that it was due to a system error. Thankfully, the receptionist was very helpful and did her best to fix it, but even after the correction, I still ended up paying $244 for just the tire swap and oil change, which seems quite overpriced. This experience left me disappointed, and unfortunately, it’ll be my first and last visit to this dealership. More