Kia of Hamilton

Absolutely brutal, Terra is a lier and the service is horrible. Customer service is non-existent and the excuses are terrible. Will never go there again. Grimsby Kia it’s way better. horrible. Customer service is non-existent and the excuses are terrible. Will never go there again. Grimsby Kia it’s way better. More

Took 3 hours for an oil change and winter tires installed. Should have follow up while we wait. Very polite check in. And Connor was great to deal with. installed. Should have follow up while we wait. Very polite check in. And Connor was great to deal with. More

I’ve always enjoyed the professionalism of all the service reps at Kia Upper James. They consistently provide an environment of comfort and they are down to earth workers. Its the Staff that makes c service reps at Kia Upper James. They consistently provide an environment of comfort and they are down to earth workers. Its the Staff that makes costly repairs a little easier. More

Connor our service rep for this visit was very professional. He advised us of the work done and suggested what needs to be done on next visit. professional. He advised us of the work done and suggested what needs to be done on next visit. More

I appreciate their service. I bought a car with them 3 years ago. Recommand that kia dealer I bought a car with them 3 years ago. Recommand that kia dealer More

Iftie is helpful and made it easy for me as a first time car buyer. Environment is respectful and clean. Most staff are friendly. car buyer. Environment is respectful and clean. Most staff are friendly. More

Responsive a did all the work of setting up the app and its features. Also timely delivery of vehicle. its features. Also timely delivery of vehicle. More

I purchased a new 2026 Kia Sportage at this dealership and I traded in a vehicle. The amount they gave me for the trade in was $11300 however the bill of sale shows $10,000 when I asked why they told me c and I traded in a vehicle. The amount they gave me for the trade in was $11300 however the bill of sale shows $10,000 when I asked why they told me cause they had to charge me 13% tax on the trade in. Then they charged me 13% again on the full balance. I questioned this with the FSM and the sales person and they assured me this is normal practice from there dealership. Do not buy a car from this dealer as they are not following Ontario regulations. I have already escalated this to Omvic and BBB and will continue to voice this to prevent this happening to other unknowing customers. More

Everyone was very helpful from the minute I got there explained what they found when they inspected the car explained what they found when they inspected the car More

Our experience at KIA was great start to finish. Our salesperson was helpful and thorough throughout and we were able to get into our new vehicle well ahead of the initial timeline we were given whe Our salesperson was helpful and thorough throughout and we were able to get into our new vehicle well ahead of the initial timeline we were given when making the decision to purchase. More