Kia of Hamilton

🚫 Never Again, Kia. 🚫 Our Kia literally broke down in the middle of the road due to a known engine defect that has an official recall. The car was a 2012 with only 1 🚫 Our Kia literally broke down in the middle of the road due to a known engine defect that has an official recall. The car was a 2012 with only 141k km and Kia flat out admitted the engine failure was caused by this defect. Here is the kicker. The recall coverage only goes up to 100k km or 10 years. Since we were just outside that, Kia refused to help. No offer of assistance, no discount on a replacement, nothing. Just “too bad, you are out of luck.” Their customer service was absolutely horrible. Condescending, dismissive, and completely unwilling to acknowledge the danger of a car suddenly dying on the road. We never even received a recall notice and if we had, we would have brought it in immediately. Thankfully the breakdown happened on a quiet country road and not a busy highway, otherwise this could have been much worse. We went and bought a Mazda instead and I will never own a Kia or Hyundai again. Very disappointing because I really loved my Kia, but I will never trust them with my safety or my money again. Save yourself the trouble. Stay away from Kia. More

I would recommend Kia to all my friends, service is excellent.The service and representative are very helpful and friendly. excellent.The service and representative are very helpful and friendly. More

Excellent service. Excellent, courteous, friendly staff. The customer shuttle driver was very courteous & friendly also. Excellent, courteous, friendly staff. The customer shuttle driver was very courteous & friendly also. More

excellent service. The staff are professional, pricing is transparent, and vehicles are serviced quickly and reliably. Highly recommended for anyone in Hamilton looking The staff are professional, pricing is transparent, and vehicles are serviced quickly and reliably. Highly recommended for anyone in Hamilton looking for trustworthy car care. More

The Best place to get your Kia vehicle! The staff are all professional and knowledgeable.i highly recommend them. The staff are all professional and knowledgeable.i highly recommend them. More

Excellent customer service answered all questions and told us highlights of things we weren’t aware of told us highlights of things we weren’t aware of More

Amazing service! Last time I was there, I dealt with Melissa (service advisor). She was totally transparent with by me walking me through the different service opt Last time I was there, I dealt with Melissa (service advisor). She was totally transparent with by me walking me through the different service options available based on the vehicle’s mileage. Her recommendations were greatly appreciated. She was very kind and courteous and had a very positive attitude. More

Amazing service! Very easy going staff and knowledgeable. Will keep on coming back to service my vehicle. Very easy going staff and knowledgeable. Will keep on coming back to service my vehicle. More

We are very happy to have delt with KIA in Hamilton Ontario. We really like the SUV. But there is only one problem with our SUV was the windows were not clean. Ontario. We really like the SUV. But there is only one problem with our SUV was the windows were not clean. More

Friendly and knowledgeable staff. They explained everything thoroughly. Sales person Mo and money man Dave were so easy to work with. They explained everything thoroughly. Sales person Mo and money man Dave were so easy to work with. More