Kia of Brampton

service department During the ownership of 7 Kias our family has been provided with excellent service each time. Paul is particularly patient and careful to explain thi During the ownership of 7 Kias our family has been provided with excellent service each time. Paul is particularly patient and careful to explain things. More

Professional and honest You can go to any auto service centre and be treated as a number or go to Kia of Brampton and be treated professionally and more than a customer. Any You can go to any auto service centre and be treated as a number or go to Kia of Brampton and be treated professionally and more than a customer. Any service performed on my vehicle I know and trust that it is done right the first time and. They actually care and practice what they preach in customer service. They take the time to explain what the results of their initial examination and work that has been or needs to be done. Thanks More

Wonderful Sales and Service We have bought 6 Kia vehicles over the past 11 years from this dealership. 5 of them new. All Sorentos and Sedonas. From the first day we have always We have bought 6 Kia vehicles over the past 11 years from this dealership. 5 of them new. All Sorentos and Sedonas. From the first day we have always had professional, helpful service. Ashu sold us our first 2 vehicles and we were very impressed with his diligence in providing us with quality vehicles at a competitive fair price. He is now the General Manager, however always has the time to help us out in finding just what we want. Paul (Service Manager) has always been very helpful and knowledgeable in the work done on the vehicles. He will always take the time to say hello and explain the work done. I appreciate the honesty of the service team to tell me what my van does really need. We have recommended this dealership to several friends and will continue to do so More

Excellent Service This was my first experience with KIA, I was recommended by a friend to go to Kia of Brampton and visit Shervin. I got and exceptional deal from him f This was my first experience with KIA, I was recommended by a friend to go to Kia of Brampton and visit Shervin. I got and exceptional deal from him for a new Sportage. The transactions was done easy and smoothly. The staff were all friendly and the customer service was exceptional. More

Excellent Sales and Service This firts KIA car for me 2011 Sorento is a great car, i got really good deal from KIA . last 3 years i am regularly going for servicing for my Sorent This firts KIA car for me 2011 Sorento is a great car, i got really good deal from KIA . last 3 years i am regularly going for servicing for my Sorento. Staff is very freindly , Kayla i have come across few times every time she provided excellent service with smile. TheIr Service manager Paul Kwang has very good knowledge and always gives right advice. He is always helpful with my needs. I am soon looking for second car and obviously my choice is KIA. More

Fantastic from beginning and ongoing Buying my first car was scary, reading reviews it seems everyone has something bad to say about every dealership. Well this one is different and here Buying my first car was scary, reading reviews it seems everyone has something bad to say about every dealership. Well this one is different and here is why! Friendly sales staff, welcoming, not overbearing. Ready to help, answer and serve. Being in for my first oil change, and my happy feelings just continue to grow. Kayla LeDrew is a pleasure to deal with :) the service manager Paul Kwong and everyone I've met to date, make you feel important, and cared for. I love my 2014 Kia Rio, and buying my car at Kia of Brampton , allowed me to make and meet some great people whom I truly consider friends! My suggestion...if you are considering a first car purchase or a new car, used, whatever it maybe, pay them a visit. Whether you do actually buy or not, you will see and feel the service I have and continue to receive! More

100% satisfied with Kia of Brampton. I have 2013 Kia Sorento from Kia of Brampton, this is my second Sorento from the same dealership in as many years and the reason is not only the servi I have 2013 Kia Sorento from Kia of Brampton, this is my second Sorento from the same dealership in as many years and the reason is not only the service but the overall experience from the time I set my foot in the dealership to the time my car was delivered. people I worked with were very courteous and friendly. Since then I have recommended many of my friends and family to the dealership and will continue doing so. Keep up the good work. More

New Purchase and Post Service Review My experience during the purchase of my Kia Optima (4th Kia purchases from this dealer) was very pleasing. Being a previous customer I was given the d My experience during the purchase of my Kia Optima (4th Kia purchases from this dealer) was very pleasing. Being a previous customer I was given the demo car to myself without a saleman sat in the back. which allowed a better experience in appriasing the potential purchase. The negotiations for the price was an enjoyable experience as the atmosphere was light-hearted and not pressurised. I have been to other dealers and do feel pressurised as the sales team tend to follow you around closely, not allowing you to speak freely to your partner about the car. Services have been done on time and on quoted amount. I have never been asked to pay for extra work not asked for but done by the serivce team. I have recommended this dealer to friends and family, and has resulted in purchases. More

A Tale of Two Delaerships To start off I want to let you know that between me and my wife we are now on our 4th KIA. (great cars) The past 3 cars we have purchased have been fr To start off I want to let you know that between me and my wife we are now on our 4th KIA. (great cars) The past 3 cars we have purchased have been from Dixie Kia, so with that history we felt very confident going to them and looking into trading up to a new vehicle for my wife, this was our first mistake. I sat down with a sale person named Carlton and explained that I still owed around $4500 on our 2008 Kia Rio5 and wished to trade it in to have the owing amount taken care of and then get my wife in a new car for around the same monthly payments. What he came back with was a joke, first low balling me on the trade in value and them giving me a monthly payment that was out of my comfort zone. After letting him know how insulted I was, I left and told him to send me an e-mail if he had a better offer, which he did later that night, but by this point my experience was ruined. Days later I stopped into Brampton Kia and met Tamim Nourie (Tom), this is where my faith in car dealerships returned. Tamim simply said to me “tell me what you want and I’ll figure out how we can make it happen”. So simple and straight to the point. Needless to say do to Tamim’s exceptional salesmanship and customer service we received a fair trade in value for our car and not only did we get the 2014 Forte my wife wanted, but we were able to get her the SX version with all the premium options and tinted windows on top! Yes, we feel we got a fair deal on the trade and the buy, but most importantly we had a great time doing it. Tamim spent time with us going through all our options and listening to all our needs and then when we picked the car up he spent even more time going through everything our new car offers. (even setting up our phones with the Bluetooth stereo) Brampton Kia should be proud to have someone like Tamim working for them and Dixie Kia could learn from the practices at Brampton KIA More

Worst experience ever at a dealership. I purchased a 2011 Forte Christmas eve and I had the fuse box cover missing and the sunroof problems. I was promised a extra set of keys on the day of purchase, ho 2011 Forte Christmas eve and I had the fuse box cover missing and the sunroof problems. I was promised a extra set of keys on the day of purchase, however the key were "misplaced" I had to complain and argue to get a second key however I did not get the alarm system remote. I had words with the used car sales manager and he told me I was lucky to get a "free" key. He had no consideration that I've waited weeks to get some problems fixed, get a key, and traveled from Toronto to rectify the situation. He also said he sells a lot of cars and he doesn't need my business. Most of the people their are classless and their customer service is horrendous! I would not recommend this dealership to my worst enemy. Please do business somewhere else, where people respect your hard earned dollar. More