
Kia West Edmonton
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 502 reviews
I bought a Kia Soul less than 2 months ago and it has just over 1500kms on it. I bought it at Go Kia South with dealer-installed winter tires with rims. The first time I took it on a highway at 100 km/h just over 1500kms on it. I bought it at Go Kia South with dealer-installed winter tires with rims. The first time I took it on a highway at 100 km/h I noticed a vibration (I assumed wheel balancing). I called Kia West. They want to charge me for "diagnostics" AND to re-balance dealer-installed wheels because "it's not covered under warrantee". Apparently Kia doesn't guarantee their work! And apparently Kia West doesn't give a xxxx about customer service! More
i traded in for a 2016 sorento and have had ongoing issues with it. This dealership doesn't return calls when you have an issue. I ended up having to claim bankruptcy because i couldn't afford a $13,0 issues with it. This dealership doesn't return calls when you have an issue. I ended up having to claim bankruptcy because i couldn't afford a $13,00 bill for a new engine as it kept eating up the oil and seized. They don't want to hear complaints or help. zero customer service. More
I was unfortunately one of the customers who was stuck with packages that were added on, but not properly advertised. I'm pretty disappointed with the lack of transparency. The dealership also marks c with packages that were added on, but not properly advertised. I'm pretty disappointed with the lack of transparency. The dealership also marks cars as sold (prior to) in whatever agreement they have with Kia so that they can have more inventory coming... (Admitted to me in writing by the salesman). It was marked as a demo, therefore I don’t get the full free trial subscription of Kia Connect that I’m entitled to. Pretty sleazy for the amount of money I put forward for this vehicle. More
Forced to take "packages" on the car at time of purchase, that I didn't want. Made the car too expensive. I should have walked away. Slimy tactics in the finance department. Kia makes a great car, but if that I didn't want. Made the car too expensive. I should have walked away. Slimy tactics in the finance department. Kia makes a great car, but if you have to avoid buying one to keep out of this dealership, I would consider other brands at all costs. Not enough dealers in the city to promote proper competition. Service department tried to force extra add-ons to an oil change plan already included, siting they would threaten the warranty coverage if I didn't comply. More
Don't shop here. ..if you have to wait for a vehicle they'll probably stick you with "a market adjustment fee" even though you wait months for the vehicle because of K ..if you have to wait for a vehicle they'll probably stick you with "a market adjustment fee" even though you wait months for the vehicle because of Kia....... https://www.cbc.ca/news/business/market-adjustment-fee-car-sales-1.6653676 More
This company will well you a car for an agreed price, in writing, and put down a deposit, and then Jack the price up when it arrives and you go in to finalize the paperwork. Just google Kia West Edmonton writing, and put down a deposit, and then Jack the price up when it arrives and you go in to finalize the paperwork. Just google Kia West Edmonton and Randy Lowry. No ethics whatsoever. Sad. Go to another dealer. More
I have been dealing with Kia West Edmonton since they have been under new ownership. I can only say good things about them, from the sales persons to the management team. I always feel like family when have been under new ownership. I can only say good things about them, from the sales persons to the management team. I always feel like family when I walk in, often just to admire their vehicles, being a real cars man. Keep up the good work. More
https://www. msn.com/en-us/money/topstories/edmonton-man-told-to-pay-2-400-market-adjustment-fee-on-new-car-he-d-ordered-or-lose-it msn.com/en-us/money/topstories/edmonton-man-told-to-pay-2-400-market-adjustment-fee-on-new-car-he-d-ordered-or-lose-it More