Kia West Edmonton

They are great team I applied online it didn't take hours before I get a response from JP he been assisted me for getting better deal and on my last day Ryan was helpful I applied online it didn't take hours before I get a response from JP he been assisted me for getting better deal and on my last day Ryan was helpful as well to finalized everything and get me a great deal with Kia Sportage on a lowest interest rate more than what I had comparing to the car and everything . They really a great dealership and good place to buy a car!!!!!!! Strongly recommend to anybody . More

Buyinf new Sorrento Excellent sales department we had lots of help, very courteous. Had a test drive and it was very helpful. We exchanged emails that were very helpful. Excellent sales department we had lots of help, very courteous. Had a test drive and it was very helpful. We exchanged emails that were very helpful. More

Fully recommend. I feel we were treated at West Edmonton much better than at two other Kia dealers. JP, the salesman, was very pleasant and exited no pressure whatsoev I feel we were treated at West Edmonton much better than at two other Kia dealers. JP, the salesman, was very pleasant and exited no pressure whatsoever. It was a pleasure dealing with him. More

Amazing! Ryan Kelly was very accomodating and is very good at what he does. I highly recommend him! And Kia West Edmonton. They've got really good deals and th Ryan Kelly was very accomodating and is very good at what he does. I highly recommend him! And Kia West Edmonton. They've got really good deals and they're their to really help you. More

Awesome experience purchasing a vehicle I have to say that everyone at Kia West Edmonton were great to deal with. My salesman Ryan Kelly made me feel like I was a part of their Kia family a I have to say that everyone at Kia West Edmonton were great to deal with. My salesman Ryan Kelly made me feel like I was a part of their Kia family as did everyone else there. I purchased a 2016 Sorento and absolutely love it. Ryan, Scott, Chris and Tarah all did everything they could to make my vehicle purchasing a breeze. I will absolutely recommend Ryan and Kia West Edmonton to everyone I know!!! Absolutely love them and can't wait to see them again. There commitment to their customers is obvious when you are dealing with them. I recommend that if you are looking at purchasing new or used vehicles to go and see Ryan Kelly and Kia West Edmonton. You won't regret it!!! More

Great dealership Everyone was great. JP and Ryan from sales as well as Tarah and Trevor.I bought a Sorento site on unseen very happt with the vehicle. JP was very per Everyone was great. JP and Ryan from sales as well as Tarah and Trevor.I bought a Sorento site on unseen very happt with the vehicle. JP was very personable and answered all my questions. Thank you Tarah and Ryan for all your help. I would recommend this Dealership because of there great customer service, More

Great experience Great customer service, very friendly staff, no pressure sales, eager to please and satisfy the customer. These guys were great to negotiate with, tot Great customer service, very friendly staff, no pressure sales, eager to please and satisfy the customer. These guys were great to negotiate with, totally upfront and clear about everything. They showed us the car we wanted to see, and answered all our questions. More

poor service I bought a van from kia west Edmonton last month and I was told the I will get my brand new van the 5th of may then the 7th then the 11th then the 15t I bought a van from kia west Edmonton last month and I was told the I will get my brand new van the 5th of may then the 7th then the 11th then the 15th and today we are the 19 of may and I did not receive my van yet every day I make calls to kia west Edmonton and kia Canada and until now I cann't get an answer from them, I suppose to leave on a vacation with my family for a big trip with our supposedly new van but we had to cancel all our bookings and reservations because kia Canada does not give a xxxx about my kids. when I called to kia Canada and complained to the lady, she told me she will get in touch with me in the after noon, she did call back but she said she could not get in touch with kia west Edmonton, imagine the whole day she could not get in touch with them so after 10 minutes I called kia west Edmonton and wow I can reach them so easy. until now am not sure when I will get my van this a great service, every one please do not purchase any vehicle from this company. More

New Sorento Lemon Staff was excellent when we where in to spend money to buy a new Sorento. But when the car endid up in the shop repeatedly since we owned it, we reali Staff was excellent when we where in to spend money to buy a new Sorento. But when the car endid up in the shop repeatedly since we owned it, we realised it was unfortunately a lemon.this car has been in shop 5 times in 5 weeks have only put 1000km on it since its at the shop all the time, the kia west dealer said they wanted to make it right . When I got there they depreciated our car and tried to sell us another one for around an additional 10 to $15, 000 more (the so called depreciation for the 5 weeks we have owned it).the owners son Chris no only tried to rip us off for more money but also called me a lyer .as off today I have a $48, 000 lawn ornament and have called kia canada and am starting leagal proceedings against kia west.Have a great day Chris will be talking to you again soon!!!!!!!!.I would be very carful about any one doing any deals with this dealership. Overall kia is a great car, just please go somewhere els to get one. More

Service The staff in the service department do not seem to be adequately trained to give an appropriate estimate for how long a part replacement will take. I The staff in the service department do not seem to be adequately trained to give an appropriate estimate for how long a part replacement will take. I was assured less than 5 hours, and sat waiting for my vehicle, only to be told (after the first shuttle had already left) that it was something that could take 1-2 days. Having no other transportation arrangement made to get to work that afternoon, I had to cancel and rebook for a week where I had two consecutive weekdays off. It seems to be almost impossible to secure a loaner car for warranty issues that will take more than a day. It is also difficult to get consistent information about these loaner vehicles. I was told: -no service on the weekends -there are 3 loaner cars -they cannot be reserved ahead of time. Yet when I came back on Monday at 0730 for my rescheduled warranty issue, hoping to score an elusive loaner car, I was told: -"the" loaner car had already been lent out on Saturday. While balloons, chocolates, and cards are great; what I need from a dealership is a reliable and helpful service department, that will provide me with what I need to continue on with my life when there is a manufacturing issue with their produce. Needless to say, when I upgrade to a larger vehicle next year, and as I purchase vehicles throughout my lifetime: I have learned my lesson and will investigate the service department at the next dealership my husband or myself purchase from. More