Kia West Edmonton

Highly Recommended!!! Great job Nemo!! An absolute pleasure doing business with you and I look forward to dealing with you again in the near future. Your service was second Great job Nemo!! An absolute pleasure doing business with you and I look forward to dealing with you again in the near future. Your service was second to none. It was a seamless experience for me from start to finish. I was extremely impressed when I arrived for pick up, the vehicle was showroom clean, full of fuel and ready to go! Everything was prepared prior to my arrival and was completed beyond my expectations and satisfaction. I sincerely appreciate all the efforts from Nemo and the team at Kia West! Great job all around, please keep it up because I will be back! Thank you, Matthew More

Pleasant to work with. Nemo was very pleasant to work with. Friendly and willing to make the car buying experience as pleasant as possible. He was knowledgeable and was will Nemo was very pleasant to work with. Friendly and willing to make the car buying experience as pleasant as possible. He was knowledgeable and was willing to look into any questions he did not have the immediate answer to. This is my second Kia, in 10 years, and my second visit to this location. The experience has been very pleasant in both cases, and I will be returning in the future. More

Enjoyable experience Mohammed was very friendly, knowledgeable and intent on making car buying an enjoyable experience. We were very pleased with his approach. We are very Mohammed was very friendly, knowledgeable and intent on making car buying an enjoyable experience. We were very pleased with his approach. We are very impressed with Kia's design and general appearance More

Greatness Nemo was flexible with my requirements, knowledgeable about the vehicles & friendly in his sales approach. My experience was overall personable which Nemo was flexible with my requirements, knowledgeable about the vehicles & friendly in his sales approach. My experience was overall personable which gave me a sense of confidence in my purchase. So far I have no regrets. More

Eduard & Marina: See them, you won't regret Just needed another car, went to so many dealerships but it was namely there where we have found all we were looking for: a great car, an affordable p Just needed another car, went to so many dealerships but it was namely there where we have found all we were looking for: a great car, an affordable price and very reasonable purchase/financing terms and conditions. The personal is professional and knowledgeable! More

Honest, No pressure, pleasureable experience By far the best car buying experience. JP listened to what we wanted then recommended the car and model to best work for us, instead of trying to up s By far the best car buying experience. JP listened to what we wanted then recommended the car and model to best work for us, instead of trying to up sale. Picked up our shiny new Sorento from Ryan, he went through the features without making it boring and long. Tarah had all our paperwork ready and again no pressure. Every time we have been to visit Kia West we have always left with smiles on our faces. More

Salesman Nemo was excellent However it did feel that Nemo and Tarah were not on the same page we would receive a call from Tarah telling us the car would be in on a certain date However it did feel that Nemo and Tarah were not on the same page we would receive a call from Tarah telling us the car would be in on a certain date then Nemo would call telling us it would be in sooner and then when we didn't hear from Nemo and we called the car wasn't in. we waited longer then we were told it would take. I have already recommended this dealership with friends from work, and told them to talk to Nemo More

Clear the lot, a summer sale, July 2015. Thanks to Mr. Nimesh Ashar at Kia West Edmonton, I managed to buy a new car, a 2015 Kia Rio LX 4-door sedan. It was specifically included in the deal Thanks to Mr. Nimesh Ashar at Kia West Edmonton, I managed to buy a new car, a 2015 Kia Rio LX 4-door sedan. It was specifically included in the dealership's advertisement to "clear the lot" during the summer clearout sale. Indeed the lot was devoid of this particular vehicle, and Mr. Ashar searched and found one that even matched my chosen colour. He requested that the vehicle be shipped to Edmonton as soon as possible. Nevertheless, for three weeks, Mr. Ashar had to display remarkable patience and perseverance in the face of unforeseen difficulties which delayed the pickup date. In addition, he was discretely calm whenever I challenged the pricing details, no doubt a common occurrence in the sales business. Then I was particularly impressed by Mr. Ashar's acceptance of my request for the basic, no frills, Kia Rio at the LX trim-level, even though we were surrounded by the very latest in luxury models. More

Good experience The Good: Everyone we spoke to was very friendly and we had just the right amount of time to look around before being approached by a salesperson. Th The Good: Everyone we spoke to was very friendly and we had just the right amount of time to look around before being approached by a salesperson. The store had a good atmosphere. Andy was very helpful and friendly. He showed us all of the features that we mentioned were important to us and during the test drive didn't overwhelm us with information while trying to navigate rush hour traffic. We had a little trouble with the availability of our references and it seemed like we would have to wait a few days until delivery. Andy had faith and had the car already prepped for us despite knowing we might have to wait until Monday. Ryan and Tarah both both very good to work with as well regarding the negotiation and financing. Trevor rescued us while at the Registry, faxing a corrected copy of our Bill of Sale very quickly, saving us from standing in line again. The Bad: I didn't like that there wasn't an information sheet on the show vehicles showing MSRP and specs/options. At the very least it gives me a rough idea of pricing, allowing me to eliminate certain models that were out of my budget. Luckily, I had done some research before, so I already had two models in mind that I wanted to compare. Knowing now that a spare tire kit exists for the Kia Soul, I would have liked to work that into the initial purchase. Had this been presented when I expressed my discomfort in late night road trips without a spare, I would have immediately opted in. More

Excellent customer service I had been looking for a car for over a month and the whole process was becoming a frustrating affair. For most people purchasing a car is an excitin I had been looking for a car for over a month and the whole process was becoming a frustrating affair. For most people purchasing a car is an exciting time, for me it was necessity only that drove me to purchase my first vehicle. It was the 2015 clear out event that saw me walk through the doors of the West Edmonton Kia. I had great service from Andrew Yung. He had greeted me weeks prior when I was hesitantly driving around the lot. He was welcoming, friendly and polite. He was assertive but not aggressive which I appreciated. I had visited 5 other dealers and had not felt as comfortable with their staff as I was made to feel at Kia West Edmonton. I came back to your dealer because of Andrew. Going through the purchase process I met Kris Ricci. As previously mentioned I was rather stressed about making such a large purchase and Kris did everything in his power to assuage my concerns. He worked with me beyond the dealer hours to try and find solutions for me to ensure that I could acquire the vehicle I desired. I could tell that he actually cared about my well-being and wanted to help me as best he could. I was eternally grateful. After Kris, Tarah Lee Fardy was there to go over the financial processes. She was professional and extremely efficient, but on top of that she was exceedingly friendly and personable despite the fact that she was working after hours to help me. I am in the customer service industry and I know how hard that smile can be to maintain after a long day of work. Upon collecting the vehicle I wanted to add 3M protection and Scott Cloman took exceptional care of me. He greeted me with a huge smile and a warm handshake and took immediate action to ensure that the process would be swift and painless. To the team at Kia West Edmonton I give my most heart-felt thanks. The staff are excellent and it is evident that customer-service reigns. I highly recommend this dealer, especially for first-time buyers, Kia West Edmonton makes it easy. More