Kia West Edmonton

Our Second Good Experience at this Kia Dealership We purchased our second Kia Sorrento from this dealership and were very happy and satisfied - even a little more than last time (although that too was We purchased our second Kia Sorrento from this dealership and were very happy and satisfied - even a little more than last time (although that too was a good experience). Mike Warner is a very down-to-earth and pleasant person to deal with. It was like buying a vehicle from a friend. This dealership has a warm and friendly atmosphere and the staff seem to really like one another too. We would definitely recommend shopping for a vehicle at Kia West Edmonton. Tarah Lee Fardy also was very helpful and friendly and made us feel well informed. More

Surprising Generosity to mitigate my car service troubles I have always had good experiences with this dealership, it's where I bought my first brand new car. Recently had an electrical problem compromising I have always had good experiences with this dealership, it's where I bought my first brand new car. Recently had an electrical problem compromising driveability (safety) that took about 2.5 days to resolve all told, but the unexpected gesture of the manager on my second visit after they (rightfully) thought the mechanical problem was fixed prompted me to write this review in appreciation. Thank you Paul, for immediately taking care of the ongoing problem and replacing the second coil for me gratis and thanks Brad, Susan and Natasha, et al in the shop for your timely attention to the matter, flexibility (eg. working on my car at 4 pm when I returned) and good attitudes when faced with my frustration over the problem. This is another example of outstanding customer service by this dealership. It's the ONLY dealership I have EVER dealt with over two decades that treats people like people. Kia works hard to build strong relationships with their customers and this is another example of how they do that. More

A great Experience! It was a seamless experience from start to finish. Cacilia was friendly and professional and I would recommend anyone looking for a vehicle to contact It was a seamless experience from start to finish. Cacilia was friendly and professional and I would recommend anyone looking for a vehicle to contact her. More

Very helpful I went to tons of car dealership but I got the best dealership which is KIA and so far with the help of the Mike Warner I was be able to get a KIA SOR I went to tons of car dealership but I got the best dealership which is KIA and so far with the help of the Mike Warner I was be able to get a KIA SORRENTO with a great deal... go for KIA and look for Miker Warner he is the best! More

Wonderful experience! This was truly the most stress free, relaxing and pleasant experience buying a vehicle we have ever experienced! We contacted Ryan Kelly by phone firs This was truly the most stress free, relaxing and pleasant experience buying a vehicle we have ever experienced! We contacted Ryan Kelly by phone first, ( we live out of town) and proceeded to work out a great deal on a wonderful vehicle. This was done mostly by email and we found him to be professional, really listening to what we wanted, and he did not make us feel pressured in any way. When we went in to finalize the deal he was kind, warm, honest and able to completely familiarize us with the features of our vehicle. Tarah Lee Fardy was also a joy to deal with. She was thorough, professional, set us up with an extended warranty, and was able to answer all of our questions ( if she was unsure about something she was quickly able to find the answer). She spoke to us with such warmth that when we left it felt like she was a friend. This truly was a great experience and I would highly recommend this dealership to a friend. More

Scored a Touchdown Purchased our 2017 Kia Sedonna recently and all I have to say is the experience was truly excellent. Scott was an MVP, he was a true professional and Purchased our 2017 Kia Sedonna recently and all I have to say is the experience was truly excellent. Scott was an MVP, he was a true professional and he made the difference between the other Kia dealerships. I need a 6th start for Scott! More

Vehicle Buying Made Fun! Purchased a 2017 Sportage on Oct 6. As someone who has purchased a number of vehicles from various dealerships, West Edmonton Kia should be the model Purchased a 2017 Sportage on Oct 6. As someone who has purchased a number of vehicles from various dealerships, West Edmonton Kia should be the model other dealerships emulate. From the time we walked in the door and were greeted by the salesman, Francisco Martin, it became a fun experience, lots of joking and kidding around during the sales process. There was no pressure from Francisco or the sales manager, Ryan Kelly. Just honest straightforward talk. Francisco showed us a vehicle that he thought might fit our needs. Heres the price, heres what we will give for your trade, and they left us to think about it. Even the finance lady, Tarah Fardy was fun to deal with when picking up the vehicle. Great team! If you're looking for a new Kia or a used vehicle, then I recommend that you stop at West Edmonton Kia and give them an opportunity. Todd & Carolyn More

Best service team ever Anytime I need to bring in my KIA for oil changes and other services, Natasha and her team are on top of it! Top quality work, quick service and alway Anytime I need to bring in my KIA for oil changes and other services, Natasha and her team are on top of it! Top quality work, quick service and always a friendly smile wherever we go. Thanks for taking good care of us and our car! More

Always Consistently Great Service!! :) I just purchased my new 2016 Kia Soul SX yesterday and I couldn't be happier with the customer service and purchase! Ryan was very knowledgeable and a I just purchased my new 2016 Kia Soul SX yesterday and I couldn't be happier with the customer service and purchase! Ryan was very knowledgeable and an awesome personality to be around during the sale. There were definitely moments of over and above customer service that I very much appreciated. Tarah in Finance was very helpful in ensuring I understood all the paperwork and was such a delight to work with! Thank you Kia West Edmonton for my 2nd wonderful car buying experience with you :) More

Great Job Mike Warner I don't like talking to car salespeople and I know I am not alone in that. Mike was the opposite of a stereotypical salesman. He helped me with my pur I don't like talking to car salespeople and I know I am not alone in that. Mike was the opposite of a stereotypical salesman. He helped me with my purchase rather than selling me on my purchase. He listened to me, answered all my questions and made my 2016 Kia Forte Koupe buying experience something that I am very happy about. More