Kia West Edmonton

Buying the vehicle wasn’t the bad part, I’ll start there. I was told to return in a year to revisit my financing and get approved for a lower rate after one year of payments. I made an appointment with finan I was told to return in a year to revisit my financing and get approved for a lower rate after one year of payments. I made an appointment with finance and was told upon arrival that my appointment was with a sales person. The pitch was that buying a new car would be cheaper than lowering my borrowing rate on my current vehicle. This is predatory marketing at its best. I do not need a more expensive vehicle, and I definitely do not need a Kia. Once the sales person realized I wasn’t buying his scam or a car, the finance person gave it a shot. Yeah, still a hard no, guys. I know I will never buy here again and caution anyone who gets the promise of a lower rate in a year. They just hope you’re gullible enough to buy a brand new vehicle. Do not fall for this, and shame on you, West Edmonton Kia. Truly disgraceful and beyond disappointing. November 18, 2020 Update. No response whatsoever from this dealership but they did just send an offer I can most definitely refuse, and so should you! ⬇️ Hello valued customer, You have been exclusively selected for our special event as we are in desperate need of 18 quality trade-ins right now, our used vehicle inventory has never been this low and we would love to take a look at your vehicle as your in a qualified position of upgrading and possibly saving you some money. We're currently clearing out our 2020 Kia models during our Unwrap A Deal event and we have up to $7500 OFF or financing from 0% on select inventory which is a higher discount than typically offered any other time of the year! Plus, right now WIN up to $10,000 in Holiday Bonuses. If your interested give us a call at xxx xxx xxxx at Kia West Edmonton and you can also ask for any of our Sales associates here at the dealership and they will be happy to help. P.S Receive an Oil Change Package on every purchase :) Ryan Sales Manager KIA West Edmonton ********** HAHAHAHAHAHA No. More

Had a nasty bill presented to me this morning by Natasha. However she lessened the blow with her fabulous customer service, efficiency and communication. Very impressed!! She even managed to lower the bill However she lessened the blow with her fabulous customer service, efficiency and communication. Very impressed!! She even managed to lower the bill from price I was quoted...praises to her!!! More

Deanna in service is awesome . Polite and professional . Keptme informed and had it ready when she said she would. Recommend everyone deal with her.thanks Keptme informed and had it ready when she said she would. Recommend everyone deal with her.thanks More

WOW KIA WEST EDMONTON sure have a lot of 1 star on their Facebook page, hope the MANAGER call me soon and try to fix things with us before I write my very bad experience with them, RAJA MOHAMMAD, TARAH LEE Facebook page, hope the MANAGER call me soon and try to fix things with us before I write my very bad experience with them, RAJA MOHAMMAD, TARAH LEE FARDY, KRISHNIE and GM KRIS RICCI just awfull people to make business with. Check out their Facebook page for more 1 stars comment. Of 50 comment on Google they got 14 1star rating. near 30%of people are xxxx at them, do not go there. More

I have no doubt the Kia telluride is an awesome vehicle. BUT...The worst sales experience I ever had. It’s not the brand that does not sell, it is the sales that make it so unbearable to buy one . From the BUT...The worst sales experience I ever had. It’s not the brand that does not sell, it is the sales that make it so unbearable to buy one . From the start till the end it was lie after lie. There is a so called non negotiable Canada package that’s worth $2140, with special oil in the vehicle just made for Canada and block heater. They treat every customer like an idiot. It’s people like them that make it un bearable to purchase a vehicle. We withdrew our deposit and will not ever do business with this dealership ever. More

I would like to say thanks to all the service department employees specially Juliana and Natasia for the amazing customers service because they will explain everything of what is the good to your car. Thank employees specially Juliana and Natasia for the amazing customers service because they will explain everything of what is the good to your car. Thanks More

Shady, shady sales tactics. Best not to shop here. If you do, ensure that you work the price out on the final copy or you’ll have many expensive options no one needs. They use bi-weekly payments as your cost do, ensure that you work the price out on the final copy or you’ll have many expensive options no one needs. They use bi-weekly payments as your cost and then you get the eye-popping total with $5000 extras on the final sale copy. And good luck getting your down payment back if you change your mind after you see the final copy which is not shown until the second they want you to sign. More

Not Recommended To make a long story short, brought my vehicle in, did the walk around, signed off on no damage, came to pick it up and two marks were added to the wa To make a long story short, brought my vehicle in, did the walk around, signed off on no damage, came to pick it up and two marks were added to the walk around after I left with a different color pen. My front bumper now has a big dent in it. I brought this up and was told the tech noticed the damage after the walk around and that my vehicle had surveillance cameras on it the whole time, yet I was told by the service department my vehicle was taken off the lot twice, which was also mentioned in the paperwork, so I've been confused as to how they had eyes on it the whole time. I was also told the manager viewed the video 2 weeks ago, then last week I was told that they had just viewed it, so I've been misinformed twice now and those are just the ones that I've caught. I was told by the manager I could come in and view the surveillance tapes with them, I accepted and all my emails since then have been ignored. So I took my vehicle in, got a damaged vehicle back, I've been lied to and then when I prove I'm being lied to, I get ignored. I'll never give this place my business again, I'd suggest you think twice before dealing with this company. More

DO NOT GO HERE Kris Ricci, General Manager is a snake! He didnt return a deposit when we changed our minds within 12 hours. DO NOT GO HERE! If you want a Kia, please Kris Ricci, General Manager is a snake! He didnt return a deposit when we changed our minds within 12 hours. DO NOT GO HERE! If you want a Kia, please go somewhere else. North Edmonton Kia has way better service and prices. If his daddy didnt own the dealership, both Kris Ricci and Paul Ricci would be homeless. Rich entitled xxx More

Great place to do business Kris was great to deal with on my wife's new 2020 Kia Sportage Things were easy and straight forward. Best deal in the country, and I looked. Also Jim Kris was great to deal with on my wife's new 2020 Kia Sportage Things were easy and straight forward. Best deal in the country, and I looked. Also Jim salesman took care of everything she needed. Honest and Courteous, would definitely buy another vehicle from Kia West Edmonton. THANK YOU, More