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Kia On Hunt Club

Ottawa, ON

2.7
596 Reviews

350 W Hunt Club Rd

Ottawa, ON

K2E 1A5

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596 Reviews of Kia On Hunt Club

July 11, 2014

Deals 4 Wheels - Raising the bar and selling the car. From my first steps in the dealership, I was greeted with a smile and I knew I was in for a treat. The staff at the dealership made me comfortable loo More

by AndrewEdgerton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 03, 2014

Highly recommended and professional service We but a new 2014 Kia Optima. This dealership and Eli was recommended to us by a friend who had dealt with these people a few days earlier. Our exper More

by fredafagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Farah
July 02, 2014

Very easy deal to make I recently leased a 2015 Kia Forte SX for a 3 year term. I have been price shopping for quite a while now and my sales rep Eli Farah was patient and h More

by MikeGian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Farah
July 01, 2014

Pleasantly Surprised I purchased a 2015 Sorento LX-V6 last week (June 25, 2014). I contacted 4 local Kia dealers to signal my intent on purchasing a vehicle within 2 days. More

by Beezelbub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chalhoub
June 25, 2014

Worst Attitude and Service Originally scheduled service for 1pm, said would take 45 minutes, by 2 the car was still not in the shop, no apologies, said so you just want to take More

by d173928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn White
Jun 26, 2014 -

Kia On Hunt Club responded

Hello, My name is Rabieh Nassrallah Sales Manager at Kia on Hunt Club. I see you had a bad experience with my service department, I do want to apologize for that experience. I'd also like to talk to you about it in a little more detail if possible. I'd like to follow up on the situation and hopefully fix any issues with my service department. My goal is to do everything I can to make it up to you and to ensure that this doesn't happen again with you or any other customers coming through my service department. If you could please give me a call at 613-288-8543 I would like to discuss the events of your visit. Thank you very much and I look forward to hearing back from you. Sincerely, Rabieh Nassrallah Sales Manager Kia on Hunt Club 613-288-8543

Jun 26, 2014 -

Kia On Hunt Club responded

Hello Sir, I just received your voicemail but unfortunately you didn't leave me your name or a number that I can reach you at. If you could please give me a call back, if I don't answer please leave me your name and number to call you back. Thank you, Rabieh Nassrallah Sales Manager Kia on Hunt Club 613-288-8543

Jun 26, 2014 -

d173928 responded

Hello: Sorry, I am at work now, I will try calling again tomorrow, I started working at 3pm today since I don't like having personal calls while at work I did not leave a number just to be safe. Thanks for making the effort to contact me, that's very appreciated. Sincerely, Dwight Jao

Jun 30, 2014 -

Kia On Hunt Club responded

Hello Dwight, I wanted to follow up with you and see if we would be able to talk over the phone just so I can get the full story from you on your experience. Like I mentioned I would like to try and fix the problem and hopefully renew your faith in my dealership and it's service department. I can be reached at 613-288-8543 but I will be out of the office as of 4:00pm today. Feel free to leave me a message with a day and time that I can reach you incase I am not available when you call. I look forward to hearing from you. Sincerely, Rabieh Nassrallah Sales Manager Kia on Hunt Club 613-688-6000

Jul 07, 2014 -

Kia On Hunt Club responded

Hello Dwight, Haven't heard back from you yet. I hope to hear from you sometime today if possible. Is there a number that I can reach you at? Regards, Rabieh Nassrallah Sales Manager Kia on Hunt Club| 613-688-6000

June 23, 2014

These guys are super! Jesse made me a great offer on a fantastic car, and Naim closed the deal and took excellent care of me all the way through the process, I actually enj More

by Deanbre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naim
June 20, 2014

Kia Sorrento EX-V6 I recently purchased a 2014 Kia Sorrento EX-V6 from the Kia on Hunt Club dealership. My sales representative was Eli Farah. He is, in so many ways, More

by koka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Farah
June 19, 2014

Recent purchase of used vehicle I was very pleased with my overall experience with one exception....however, let me tell you what I liked first. Your showroom is first rate. It was a More

by jblbkblb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 19, 2014

First Kia In purchasing my first Kia, Juan was friendly, knowledgeable and not overly pushy which helped me solidify my choice to purchase from Kia on Hunt Club More

by colinmills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 14, 2014

Great work! I'm pleased to say that I will be back to this location. Tony was a great help, he was very considerate, very knowledgeable about the vehicle. Tony an More

by FearBeyondTheMist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chalhoub
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