Kentwood Ford

Pretty good experience. The whole process of purchase from Kentwood was pretty painless. A few little hiccups here and there, which is expected when you are dealing with a ve The whole process of purchase from Kentwood was pretty painless. A few little hiccups here and there, which is expected when you are dealing with a very busy dealership. Asa Thomas, my sales AND finance guy was the first sales person I've dealt with at a car dealership that actually knew all of the features etc of the vehicles he is selling. RARE. And he was as quick as he could be with the whole process. Had a few extras thrown in because the truck I wanted had some mileage to it, and I wanted new. Free backup sensors, free remote start. I see a lot of negative reviews for this dealership, but I really didn't get that vibe when I went in. I guess the trick is to know what you want beforehand, know what you want to spend (and know that you may need to be flexible), and your process will be pretty painless. And to save everyone the trouble, make sure you are very clear on whether or not your budget is flexible, and that if they cannot find what you want within your budget, that you WILL walk away. The haggle is part of the fun! Anyway use this referral code "JHUPB", and you'll be treated quite fairly, I have no doubt. Good luck. More

They bought my truck back after one month... Yikes I bought a used 20,000km f350 from Kentwood. After one month they bought the vehicle back from me. They put a rubberized under spray under the truck w I bought a used 20,000km f350 from Kentwood. After one month they bought the vehicle back from me. They put a rubberized under spray under the truck without first washing the mud off, so they sprayed over the mud. They tried to fix it, service manager said that is the best he can do. Still had mud underneath the rubber coating. Installed mud flaps on the front of the truck with two screws to the fender, had one blow off on the highway, damaging the side of the truck. The cup holders were gross and sticky when I bought it, every time I went to pick it up they said they would detail that, but never did. So glad they bought the truck back. I wish no one would ever have to deal with what I did. Please do your research before you buy a vehicle, check over the work they do. Record your conversations by emails to protect yourself. More

New f150 Sales team treated me great they went out of they're way to make the deal go through I have already referred people who are looking for a vehicle to t Sales team treated me great they went out of they're way to make the deal go through I have already referred people who are looking for a vehicle to them More

Stupid dealership -worst in all over Edmonton I bought a 2013 Ford Mustang from this so called dealership and these people sold me the car with no tools.The foam kit which I got with my car is emp I bought a 2013 Ford Mustang from this so called dealership and these people sold me the car with no tools.The foam kit which I got with my car is empty and they don't even know that. I strongly recommend you not to visit this stupid and worst dealership ever in Edmonton. Frankly ,I don't even wanna give them 1 star . More

Great Service Appreciated the personal attention that we received from all of the staff involved. Our salesman took the time to listen to what we were looking for Appreciated the personal attention that we received from all of the staff involved. Our salesman took the time to listen to what we were looking for and made everything work for us. My husband also purchased new and was very happy with the service from the same salesman. More

Pleasant My experience at Kentwood Ford was a pleasant experience! The dealership sales people were friendly knowledgable and not pushy at all. They wanted to My experience at Kentwood Ford was a pleasant experience! The dealership sales people were friendly knowledgable and not pushy at all. They wanted to know what I wanted in a vehicle, and provided me with a vehicle to meet my needs and expectations. More

Bad customer service Never ever try kentwood Ford for what so ever reason...... Went there and told them my budget was $15000-25000.... The salesman Aarron Murphy agreed.. Never ever try kentwood Ford for what so ever reason...... Went there and told them my budget was $15000-25000.... The salesman Aarron Murphy agreed..... After sweet talking me to different options they ended up landing me to $29700 which is $5000 above my budget..... I told them that let me check with my insurance see if I will get a good deal.....my insurance was too high and returned to them that I changed my mind will not be getting the car .... The so called Aarron Murphy become very rude to me saying go away!!!! and trying to humiliate me.... I have never seen such an attitude for centuries....don't go close to these guys More

Excellent Experience I bought a new Ford Escape today at Kentwood Ford and I just wanted to say thank you to my amazing salesman Yusef Elbaalbaki for his patience and for I bought a new Ford Escape today at Kentwood Ford and I just wanted to say thank you to my amazing salesman Yusef Elbaalbaki for his patience and for his hard work and assistance in helping me find the right vehicle at the right price..great staff and great service I would highly recommend this dealership to anyone in the market for a new vehicle...ask for Yusef..he is the best More

my first brand new vehicle this was the first time i bought a new vehicle. the staff there made it very comfortable and easy to make a decision on what i wanted. this was the first time i bought a new vehicle. the staff there made it very comfortable and easy to make a decision on what i wanted. More

Michael Traded my car with them and they helped me out with everyhting i needed and when i had a couple issues with my car they had my back and really impress Traded my car with them and they helped me out with everyhting i needed and when i had a couple issues with my car they had my back and really impressed me. More