Kentwood Ford

Servicing - Oil Change - Vehicle Inspection Service Advisor Jennifer was very efficient - explained all actions from tagging car and keys to giving a wait time. Upon completion she went through Service Advisor Jennifer was very efficient - explained all actions from tagging car and keys to giving a wait time. Upon completion she went through all details on the Vehicle Report Card. She did stat no tire rotation needed at this time. More

Superb All the people in the service department are super friendly and my service advisor Lauren Verhulst is straight up great. She is thorough and honest an All the people in the service department are super friendly and my service advisor Lauren Verhulst is straight up great. She is thorough and honest and does her best. More

SERVICE Was very happy with the prompt and friendly service, will certainly return to this dealership for the service needs on my vehicle. Also am planning on Was very happy with the prompt and friendly service, will certainly return to this dealership for the service needs on my vehicle. Also am planning on buying my next vehicle at Kentwood ford as well. More

Kentwood service department Awesome service department to deal with, always get a good laugh from all the hard working staff here! Never a hesitation to bring my 17 Ford Fusion i Awesome service department to deal with, always get a good laugh from all the hard working staff here! Never a hesitation to bring my 17 Ford Fusion in to see this happy department! Keep up the awesome work! :) More

very friendly and helpful staff hounest and helpful well definatly be a regular client. The work on my car was done fast and the service was great. m m m hounest and helpful well definatly be a regular client. The work on my car was done fast and the service was great. m m m More

Outstanding service! From my very first service experience at Kentwood ford I've always had exceptional service! The service advisors are very kind, informational , and w From my very first service experience at Kentwood ford I've always had exceptional service! The service advisors are very kind, informational , and will go above and beyond to help. If you're looking for great service on your vehicle, Kentwood Ford is the place to go!! More

Good Fast Service Great service always fast friendly and quick! The car just barely gets driven anymore cause it constantly stalls due to the auto start stop feature th Great service always fast friendly and quick! The car just barely gets driven anymore cause it constantly stalls due to the auto start stop feature that always stalls the car every time that you stop! Biggest mistake I ever made buying a suv with it in!! Never buy a 2017 first escape!! They are horrible!! More

Excellent Service! Called to book an oil change and was in the same day. Jennifer and all the staff were friendly informative and most importantly efficient and respectf Called to book an oil change and was in the same day. Jennifer and all the staff were friendly informative and most importantly efficient and respectful of my time. Great job everyone! I get all of my vehicles serviced at Kentwood. Thank you! More

A few hiccups but pretty good Good services however callbacks on service notices wasn’t great.. friendly and helpful staff made it enjoyable. Arrangements for alternative transpor Good services however callbacks on service notices wasn’t great.. friendly and helpful staff made it enjoyable. Arrangements for alternative transportation was excellent. Definitely will be returning. More

Great Service! Lauren is great to deal with! Got my car done on time and really made me feel welcome. Work was impeccable. Would recommend to anyone who needs any wo Lauren is great to deal with! Got my car done on time and really made me feel welcome. Work was impeccable. Would recommend to anyone who needs any work done on their car! Thanks again! More