Kentwood Ford

Heated seats I was alright with the work that was done. The only problem was that I had to call the dealer to see if my parts were in. My service guy told me that I was alright with the work that was done. The only problem was that I had to call the dealer to see if my parts were in. My service guy told me that they had been in for about 2 weeks. There was no contact with him or me. Not good. They still stuck with the price that was quoted. More

Great Experience! FRIENDLY-FAST😁 Brian was great to deal with. Had my truck warm and waiting when I arrived couldn't ask for better service! Keeps me coming bac FRIENDLY-FAST😁 Brian was great to deal with. Had my truck warm and waiting when I arrived couldn't ask for better service! Keeps me coming back.. AWESOME Team at Kentwood! More

Great work and customer service Ive been to this location a few times now and it's been nothing but a great experience. On my last visit, Darren was there to help me, he was very hel Ive been to this location a few times now and it's been nothing but a great experience. On my last visit, Darren was there to help me, he was very helpful and easy to deal with. More

Always excellent service I have been to Kentwood ford numerous times and as always I have had great service! I always mention to friends this is the best place to buy and serv I have been to Kentwood ford numerous times and as always I have had great service! I always mention to friends this is the best place to buy and service your ford products! Thanks Again Kentwood Robb Tremblay More

Service I had my 2016 F-150 in for a regular service. The young lady I dealt with in the service department was absolutely wonderful to deal with. Nothing ag I had my 2016 F-150 in for a regular service. The young lady I dealt with in the service department was absolutely wonderful to deal with. Nothing against any other service personal but if they all had the additude that Jennifer has towards your customers, you'd have a top rate service department. I will look for Jennifer the next time I bring my pickup in for servicing. Thank you Jennifer. More

Oil changes of my Honda civic sedan .. Fast and good service, friendly staff, you dont need to wait for a long hour unlike other .....Price of service is affordable and..the staff will alwa Fast and good service, friendly staff, you dont need to wait for a long hour unlike other .....Price of service is affordable and..the staff will always offer free hot beverages like coffe..thst so nice..... More

Had fun Very friendly and easy to talk to, answered all my questions and never batted an eye when I asked him to remove the battery cables to reset my Sync sy Very friendly and easy to talk to, answered all my questions and never batted an eye when I asked him to remove the battery cables to reset my Sync system More

Appreciably pleasant Very happy with the service from the initial appointment to the reminder emails and texts. Then on the day of service the availability of a loaner car Very happy with the service from the initial appointment to the reminder emails and texts. Then on the day of service the availability of a loaner car and the update calls made by Jennifer who was honest and pleasant each time . I really appreciate how the service department is looking out for me. More

Service Had an 8 am appointment, when I arrived my service advisories was very professional, get all my information and set me up with a drive to work, with i Had an 8 am appointment, when I arrived my service advisories was very professional, get all my information and set me up with a drive to work, with in 5 minutes of signing up. When my truck was ready, as promised John was at my office to drive me back to pickup my truck. Thanks for a job well done by all, seamless! More

Service I went in to the dealership with trouble closing my drivers door on a Saturday morning and they were all very friendly and pleasant, the work was done I went in to the dealership with trouble closing my drivers door on a Saturday morning and they were all very friendly and pleasant, the work was done very quickly and I would recommend this dealership very highly!!! They are all VERY Friendly!!! I will be Back!!!! More