Kentwood Ford

Exactly what I asked for. Girlfriend and I found out we were having our first child. I decided to trade my truck in for a 2017 Escape. Dealt with Wayne which was an excellent e Girlfriend and I found out we were having our first child. I decided to trade my truck in for a 2017 Escape. Dealt with Wayne which was an excellent experience. Didn't try to sell me on anything that wasn't in my budget or something I wasn't looking for. Rare to find a salesman who takes your needs S important as you do! Thanks Wayne! More

From black to white As a return customer to Kentwood Ford, I would recommend this dealership to anyone truly interested in getting treated like a valued customer. Thank As a return customer to Kentwood Ford, I would recommend this dealership to anyone truly interested in getting treated like a valued customer. Thanks Jeff Stewart, for making this transition, a very pleasurable experience. More

Tire repair Woke up to a flat tire at 7am. Called Ford service and tow truck arrived around 9am. Towed to Kentwood. Let the service dept. Know that I needed it fo Woke up to a flat tire at 7am. Called Ford service and tow truck arrived around 9am. Towed to Kentwood. Let the service dept. Know that I needed it for work tomorrow and at4:30pm it was ready for pickup. More

Truck services Awesome place to get work done, always friendly staff and really helpful aswell. Very satisfied.would highly recommend Kent wood ford the go to place Awesome place to get work done, always friendly staff and really helpful aswell. Very satisfied.would highly recommend Kent wood ford the go to place for all round vehicle needs. Five star.... More

Oil change, found issues and parts Parts:Mr Williams friendly, informative and funny. Service: Darren V went above and beyond. He explained and was open to discussion and was very help Parts:Mr Williams friendly, informative and funny. Service: Darren V went above and beyond. He explained and was open to discussion and was very helpful and friendly and able to think and react quickly. Would be nice to have tech availabile to assist when waiting to fix smaller of additional issues as when I called in was told by Michelle vehicle was being worked on but would have been nice to be called about issues instead of having to wait awhile however, it may have been my timing and shift may have been over. Tracy admin friendly and accommodating when changing appointments. Shuttle: Ron the driver is always pleasant Coffee is always delicious! More

Friendly staff Came for an oil change and tire rotation and Kelcey Williams was my service rep and she was amazing with friendly attitude and amazing smile Came for an oil change and tire rotation and Kelcey Williams was my service rep and she was amazing with friendly attitude and amazing smile More

Redeemed FORD! Dominic was fantastic. We had issues at another location and was not going to buy a ford. Dominic listened to our wants, needs, and past experience wi Dominic was fantastic. We had issues at another location and was not going to buy a ford. Dominic listened to our wants, needs, and past experience without judgement. He redeemed FORD in my eyes and I would definitely see him again if/When we buy another vehicle. Kelcey in the service department is a wonderful lady. Happy to help and very friendly. The Kentwood team all around is fantastic. More

Amazing service and amazing people I bought my very first car from the Kentwood Used Dealership in March. Not only was it a GREAT deal, but they have such an amazing group of staff. Kha I bought my very first car from the Kentwood Used Dealership in March. Not only was it a GREAT deal, but they have such an amazing group of staff. Khalil was the sales associate that helped me. He was kind and always smiling, and wasn’t one of those pushy guys. Neil and Luis walked me through everything and made t super easy to understand what I was getting into when it came to payments and warranty. When something wasn’t working right in my car, the service department was AMAZING! It was Easter weekend and they someone come and pick my car up on Saturday, no problem. They fixed everything super fast and she was ready Monday afternoon. Overall, it was an amazing experience and I highly recommend Kentwood Used/New to anyone. More

Throttle replaced After having my car towed in the whole experience was smooth even though it happ nes on a Saturday the service was completed on Monday and all towing After having my car towed in the whole experience was smooth even though it happ nes on a Saturday the service was completed on Monday and all towing and shuttling services were arranged. It was a smooth and unscheduled visit. Excellent service ! More

Great Experience We were referred to Asa by a friend, and we could not have been happier with our experience from beginning to end. Great experince, great customer se We were referred to Asa by a friend, and we could not have been happier with our experience from beginning to end. Great experince, great customer service. More