Kentwood Ford

I purchased extended warranty through this dealer and I had a trailer brake installed. The service is amazing and I will continue to use this dealer for the remainder of my 5 year warranty. had a trailer brake installed. The service is amazing and I will continue to use this dealer for the remainder of my 5 year warranty. More

I was looking for a new vehicle in Edmonton this past Christmas. My dad and brother had been looking for me for a few days since I'm from out of town. They found something I was interested and talked wit Christmas. My dad and brother had been looking for me for a few days since I'm from out of town. They found something I was interested and talked with Gani Salman. When I got to town I reached out to Gani and he was friendly, professional, and I felt he really tried to get me a deal I'd be happy with. Ultimately, they didn't have exactly what I was looking for in stock, but I would still recommend Gani if you are looking to purchase a new Ford! More

The dealership is great but it was our dealer Abe Araji that made it stress free. He made us feel comfortable and relaxed as he answered all our questions and let us decide without pressure. I love my new that made it stress free. He made us feel comfortable and relaxed as he answered all our questions and let us decide without pressure. I love my new Jeep and Abe will have customers for life with us! Highly recommend!!! More

Thank you to Kal Darwish for a fast and smooth transaction. 100 % recommended. We are very happy to own the 2022 Explorer ST. Kal is very professional and dedicated to his work and he provides us transaction. 100 % recommended. We are very happy to own the 2022 Explorer ST. Kal is very professional and dedicated to his work and he provides us the best offer. Thank you very much Kal Darwish! - Miguel Ygona More

Great friendly service. Willing to work hard and make a deal everyone is happy with. deal everyone is happy with. More

My experience buying my dream car from Kam was exceptional! This salesman went above and beyond many times during the purchase! He is honest, friendly, and sooo helpful! Truly appreciate his work exceptional! This salesman went above and beyond many times during the purchase! He is honest, friendly, and sooo helpful! Truly appreciate his work and Kentwood Ford! More

I have had my F-150 serviced exclusively at Kentwood Ford for years. There have been a couple of hiccups over the years, but they always made it right. A service two days ago went well until I got home and for years. There have been a couple of hiccups over the years, but they always made it right. A service two days ago went well until I got home and read my invoice and charge slip closely. There was a small discrepancy, I was overcharged. I tried to call a few times the next day but, could not get through to service. They must have been busy. I went in the following day when I was running errands. The least I expected was a refund for the difference, and a sincere apology. All I got was a refund for the difference. The assistant manager said there was nothing she could could do. I was asking for a discount on my next service. Intending to come back for my next service, because mistakes happen, but there should be some recompense. It's called "Customer Service". This is a significant fail that would have cost them next to nothing to make amends. Now I am planning to find a new dealership to buy and service my next truck at, and the remaining services of this one. More

Just purchased the BMW there without even seeing it in person. All happened over the phone /videos. Cole Johnson was were helpful throughout the process as I was not feeling very comfortable buying a car person. All happened over the phone /videos. Cole Johnson was were helpful throughout the process as I was not feeling very comfortable buying a car without a test drive. Anyway the car was delivered to me from Edmonton to Calgary and entire process was smooth. With used cars there is always a risk factor but so far is good, while I ignore couple minor appearance issues. Love the car. I recommend this dealer and Cole Johnson in any day. Inventory is impressive. More

I am very disappointed in the service I have received at kentwood Ford. I have a 2016 Ford focus brand new off the lot in Sherwood Park. I have had 4 clutch replacements in the last 4 years. Everytime it c kentwood Ford. I have a 2016 Ford focus brand new off the lot in Sherwood Park. I have had 4 clutch replacements in the last 4 years. Everytime it comes out of service from here the car has the same kilometers as it went in with. So they are not road testing it after it has been in their shop. They tell me the reason my car keeps acting up is because I need to drive my car aggressively. They like it. I have kids and can't be spending every couple months without my vehicle because no one has been able to pinpoint the problem. I have been to a different dealership since kentwood and they replaced my entire computer system as well as the clutch again and and the valve cover for a leak. I am not happy with this dealership as they do not seem to helo or actually dig deep enough to solve the problem. I have kids and can't afford to not have my vehicle. Thanks for nothing. Would not recommend. More

Took my 2017 Fusion Sport in for a knocking. Under warranty I got a new engine, great! BUT my battery came back dead and unable to take a charge, they claimed that would not have been from anything th warranty I got a new engine, great! BUT my battery came back dead and unable to take a charge, they claimed that would not have been from anything they did, even though there were no previous issues. ALSO I just found a wrench in my grill that bent my radiator and took me 25 minutes to get out. What started out as great service went downhill very fast. More