Kentwood Ford
Edmonton, AB
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491 Reviews of Kentwood Ford
Amazing customer service! This is not a typical dealership. Sean always goes above and beyond to make sure our vehicle is maintained properly. Unbeatable place to buy and servi This is not a typical dealership. Sean always goes above and beyond to make sure our vehicle is maintained properly. Unbeatable place to buy and service your vehicle! Thanks for keeping our vehicles maintained, safe, and confident that you are doing the right thing for our vehicle. More
Great service. Inform me me of any problems. Great service. Friendly and Truck done on time.inform me there was a base pan leak. Wanted to hold my truck for extra day but I told them I need it th Great service. Friendly and Truck done on time.inform me there was a base pan leak. Wanted to hold my truck for extra day but I told them I need it the next day so they did the work the day I took it in. More
Awesome Darren is great he's been through my whole journey on my truck from oil changes on the spot. too serious problems with my trans and he's always made m Darren is great he's been through my whole journey on my truck from oil changes on the spot. too serious problems with my trans and he's always made me feel like it's going to be okay and also asking me how my trucks doing Along with Mike A in sales there great n i tell evryone i know to go see them. Thanks again guys More
Service work Sean and his team always look after us when we need service. From the first moment you arrive till the final payment. We are greeted with friendly fac Sean and his team always look after us when we need service. From the first moment you arrive till the final payment. We are greeted with friendly faces who are informative and supportive. Sean and his team ensure that we are informed of the work that is needed and required to ensure our vehicle is safe and maintained. And the work is done on time everytime. More
New tires I needed new tires, they quoted me some good options, and when I decided had the replacements in fast! Customer service was great, quick, friendly I needed new tires, they quoted me some good options, and when I decided had the replacements in fast! Customer service was great, quick, friendly and accommodating with my busy schedule. Very happy with the product, end result and turnaround time. More
Finally a dealership that cares I have been using other dealers in the EDMONTON area and felt like they were just there to take my money, get me in and out. But the service team incl I have been using other dealers in the EDMONTON area and felt like they were just there to take my money, get me in and out. But the service team including Sean make me feel like it is a partnership where they actually care about me than my money. They are always going the distance to help out when problems arize. Great job guys!! More
Amazing sales person I had a very knowledgeable professional sales person mike Aloneissi who was amazing through and through I would recommend Mike to anyone and all looki I had a very knowledgeable professional sales person mike Aloneissi who was amazing through and through I would recommend Mike to anyone and all looking More
Fabulous Car Buying Experience I saw a car on the website so sent an email asking for more information. Chad responded with professionalism and the tiniest bit of personality. I k I saw a car on the website so sent an email asking for more information. Chad responded with professionalism and the tiniest bit of personality. I knew then that these were my people. I didn't want to negotiate so I put in a fair offer and they accepted it. No fuss, no muss, no pretending, "I'll just have to check these numbers with my manager" BS hoping that I would increase my offer. I bought an extended warranty. When I signed the documents on Friday I thought I understood the deal but by Monday I was confused again. Angela in the finance department took my call and patiently explained to me again everything we talked about on Friday. I would highly recommend this team! More
Amazing service! I brought my Ford Flex in for routine maintenance. I had additional work to be done, which involved troubleshooting my back hatch door. They were very I brought my Ford Flex in for routine maintenance. I had additional work to be done, which involved troubleshooting my back hatch door. They were very accommodating to my schedule, and changed a few parts to further the troubleshooting process. All parts needed were changed quickly, as I was able to stop by. I will not hesitate to come back for further work! The staff was great! More
Maintenance experience Darren took a detailed survey of my vehicle prior to going in. This enabled him to show where I had dings in my vehicle, and would enable me to identi Darren took a detailed survey of my vehicle prior to going in. This enabled him to show where I had dings in my vehicle, and would enable me to identify if there were new ones. He said that my vehicle would be for an hour and it was. Darren provided me with an overview of the service and their findings. Very informative. I also am very pleased that Kentwood provides a video of the condition of the vehicle from the bottom. Overall I had a very good experience More