Kentwood Ford
Edmonton, AB
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490 Reviews of Kentwood Ford
Best Service, friendly and sincere Jen is amazing, truly caring as well as sincere. All the staff were a pleasure to deal with, Ron (shuttle driver) super friendly and such a great guy Jen is amazing, truly caring as well as sincere. All the staff were a pleasure to deal with, Ron (shuttle driver) super friendly and such a great guy with a huge heart! All of the staff were a pleasure and the family environment at Kentwood is a breath of fresh air!! More
Keeping in touch with the customer. After buying several vehicles from Kentwood in the past, and considering upgrading to a newer vehicle, we were a little dissapointed by the lack of co After buying several vehicles from Kentwood in the past, and considering upgrading to a newer vehicle, we were a little dissapointed by the lack of communication between the finance depdepartment and the salesman. Unfortunately, we were to much negative equity but in my oppinion, we should have been told that through a phone call at the very least. On a positive note. I am still happy to get our vehicles service at Kentwood. More
Great service The service was great and done fast. the staff was friendly, courteous and helpful. Will definitely take my car back again if needed. Thanks again The service was great and done fast. the staff was friendly, courteous and helpful. Will definitely take my car back again if needed. Thanks again More
Recall was done I think that I was the one who managed the process, I called the shuttle to pick me up while my advisor didn’t call me to tell me that my car is ready I think that I was the one who managed the process, I called the shuttle to pick me up while my advisor didn’t call me to tell me that my car is ready to go, the shuttle told me that he is coming in 20 minutes and he took 40 m to reach me. It was a big wasting time and I believe I should have a loaner . More
Best yet!! We have been at Kentwood for many years now, I was pleasantly impressed with the service department, by a lady with the name of Jen Iu. And she has go We have been at Kentwood for many years now, I was pleasantly impressed with the service department, by a lady with the name of Jen Iu. And she has gone above and beyond, communication skills were top notch and I really enjoyed my experience with her and would highly recommend her. 5 stars ?? ???????? Sincerely, Carla W. More
Great Deal! Great staff working hard to close the deal. Go down to Kentwood Ford and talk with the team. They made everything come together to get me into my new Great staff working hard to close the deal. Go down to Kentwood Ford and talk with the team. They made everything come together to get me into my new 2018 F350. More
Best Service Jen Iu, she made my experience with Kentwood Ford an amazing one. She kept me informed of the progress of my service visit. Explained my charges in gr Jen Iu, she made my experience with Kentwood Ford an amazing one. She kept me informed of the progress of my service visit. Explained my charges in great detail. I would recommend everyone to take their vehicles to Kentwood. Great work Jen!!! More
Very personal and helpful and got me what I wanted i Couldn’t ask for a more friendly and professional sales person and finance staff! I got what I wanted in a fashionable amount of time! Couldn’t ask for a more friendly and professional sales person and finance staff! I got what I wanted in a fashionable amount of time! More
Awesome Customer service, fantastic job and deliver on time The staff are really nice to do business with, customer interest is paramount to them. I will recommend them to family and friends regarding my exper The staff are really nice to do business with, customer interest is paramount to them. I will recommend them to family and friends regarding my experience i had with them. More
Amazing customer service! This is not a typical dealership. Sean always goes above and beyond to make sure our vehicle is maintained properly. Unbeatable place to buy and servi This is not a typical dealership. Sean always goes above and beyond to make sure our vehicle is maintained properly. Unbeatable place to buy and service your vehicle! Thanks for keeping our vehicles maintained, safe, and confident that you are doing the right thing for our vehicle. More