Kentwood Ford
Edmonton, AB
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490 Reviews of Kentwood Ford
good buying experience Gani and Sam were a pleasure to deal with unlike at most other dealerships I have been to. Good service good experience. Check it out. Gani and Sam were a pleasure to deal with unlike at most other dealerships I have been to. Good service good experience. Check it out. More
Great service! Never any surprises when you go to pick up your vehicle and your vehicle is always ready when promised. Issues concerning your invoice are always han Never any surprises when you go to pick up your vehicle and your vehicle is always ready when promised. Issues concerning your invoice are always handled quickly with no hassle. More
Great Help w/ emergency repair I was visiting from out of province when I needed to have my vehicle looked at. Darren was amazing, he got my car looked at and repaired on an exceler I was visiting from out of province when I needed to have my vehicle looked at. Darren was amazing, he got my car looked at and repaired on an excelerated time frame so I could get home and back to work. His patience, understanding and exceptional service really helped me through a difficult and frustrating experience. He went above and beyond for me!! Thank you again for everything you did! More
Had great service I had great service from the lady that helped me today at this location. I was told it would be a hour to get the work done and they did it in half th I had great service from the lady that helped me today at this location. I was told it would be a hour to get the work done and they did it in half that time . It was a very poasitive experience Thanks More
Excellent customer service from Jennifer Lu. I took my Lincoln to Kentwood to get started,as it had not been running for several months. Jennifer Lu took the point on this and kept me updated on I took my Lincoln to Kentwood to get started,as it had not been running for several months. Jennifer Lu took the point on this and kept me updated on a daily basis. Her patience in detailing what the problem was, how long it would take and what the cost would be, was above and beyond. The mechanics worked at diagnostics and were able to get the car going, thanks to their perseverance . (They even kept the car over the weekend to ensure everything was in working order.) I am grateful to all ! Jennifer was exceptional and I would tell anyone to ask for her in the service department at Kentwood Ford. More
Excellent customer service A group of super friendly staff and excellent work . Friendly from the time you call to the time you pick up your vehicle. They even go get your vehic A group of super friendly staff and excellent work . Friendly from the time you call to the time you pick up your vehicle. They even go get your vehicle for you More
Hate my vehicle We bought new vehicles. I wasn’t happy with the only choice I was given. But the payments made more sense so I took it. Called them back after a coupl We bought new vehicles. I wasn’t happy with the only choice I was given. But the payments made more sense so I took it. Called them back after a couple of days asking to exchange my car as I completely hate it. Got the run around and I’m still stuck with a car I absolutely hate! No one would call me back. Bottom line is I’m stuck with a vehicle that I hate !! More
Outstanding! Amazing customer service! I have purchased two vehicles from Gani at Kentwood and would never consider going anywhere else. Gani listened to my needs Amazing customer service! I have purchased two vehicles from Gani at Kentwood and would never consider going anywhere else. Gani listened to my needs and guided me to my perfect vehicle. I definitely recommend Kentwood! More
Oil change excellence Always a pleasure to visit the service dept ! Never a hassle and work is done as promised and on Time! Which is a must ! Kudos kentwood that’s why I h Always a pleasure to visit the service dept ! Never a hassle and work is done as promised and on Time! Which is a must ! Kudos kentwood that’s why I have been a loyal customer since 2008 and that autographed Mcdavid jersey was a bonus :) More
Excellent service, friendly staff, I’ve been dealing with Kentwood Ford since I moved to Edmonton, 25 years ago. Never had in issue with them that wasn’t quickly resolved. I’ve been dealing with Kentwood Ford since I moved to Edmonton, 25 years ago. Never had in issue with them that wasn’t quickly resolved. More