Kentwood Ford

Very impressed with the service. This was my first time at Kentwood Ford service department and I was very impressed. Lauren provided excellent customer service by being friendly, ac This was my first time at Kentwood Ford service department and I was very impressed. Lauren provided excellent customer service by being friendly, accurately logging the issues, and giving me a full update on the work that was done. I definitely will choose Kentwood to service my car in the future. More

Overall , a highly satisfied customer Anyhow i was late for my scheduled oil change and inspection. The lade at front desk greeted me well and immediately put my vehicle for servicing. Aft Anyhow i was late for my scheduled oil change and inspection. The lade at front desk greeted me well and immediately put my vehicle for servicing. After initial checkup gave me a genuine time period of nhour and thirty minutes. But my vehicle was done in an hour. So overall satisfied with the service and help from the lady. More

Excellent customer service Jen was super helpful with us while our truck was being serviced. She arranged a rental as the truck needed to stay overnight. Kept in contact with me Jen was super helpful with us while our truck was being serviced. She arranged a rental as the truck needed to stay overnight. Kept in contact with me. Excellent customer service. Definitely would recommend. Keep up the awesome work. More

Friendliness Gani treated us like family. He was very friendly and kept us in the loop of what was going on during our sale. He also was quick to follow up on how Gani treated us like family. He was very friendly and kept us in the loop of what was going on during our sale. He also was quick to follow up on how the vehicle was treating us and let us know that if we needed anything else to not hesitate to contact him on his personal number. More

I’m a happy little lady!! Friendly staff, no pressure,accommodating, made sure I was happy and made something Work with the budget given. Can’t forget the tasty BBQ burgers the Friendly staff, no pressure,accommodating, made sure I was happy and made something Work with the budget given. Can’t forget the tasty BBQ burgers they had going, car shopping makes me hungry!! Thanks Kentwood More

excellent saler Ability to what I need, put everything ready when I come, told me every thing about the new vehicle. Show me advanced about the difference between som Ability to what I need, put everything ready when I come, told me every thing about the new vehicle. Show me advanced about the difference between some models More

Awesome This is my number seven vehicles with the same sale associate. Why? Because of the way you are treated in all the department in this dealership. This is my number seven vehicles with the same sale associate. Why? Because of the way you are treated in all the department in this dealership. More

Prompt and Friendly Service Dealer took the time to adjust their schedule and fit me in so that my schedule wasn't interrupted. The courtesy driver also waited for me to get re Dealer took the time to adjust their schedule and fit me in so that my schedule wasn't interrupted. The courtesy driver also waited for me to get ready on pickup. Thanks Kentwood!!! More

Quick and friendly service Jen was very friendly, when she ran my VIN she discovered there was a recall. She was able to arrange for the recall to be fixed during the same appo Jen was very friendly, when she ran my VIN she discovered there was a recall. She was able to arrange for the recall to be fixed during the same appointment. Thanks Jen and the service team at Kentwood Ford. More

Listened to every word ✅ I highly recommend Jeff Stewart !!!! I went in with a list of what I needed and wanted and he provided exactly that . Did not try to sell me anything I highly recommend Jeff Stewart !!!! I went in with a list of what I needed and wanted and he provided exactly that . Did not try to sell me anything I wasn’t interested in and went over and beyond to ensure I was happy with the entire process . He made this whole thing such a breeze :) I am over the moon happy about my new ride ! THANK YOU Jeff ! More