Kentwood Ford

Very impressed with the service. This was my first time at Kentwood Ford service department and I was very impressed. Lauren provided excellent customer service by being friendly, ac This was my first time at Kentwood Ford service department and I was very impressed. Lauren provided excellent customer service by being friendly, accurately logging the issues, and giving me a full update on the work that was done. I definitely will choose Kentwood to service my car in the future. More

Absolutely Fantastic! Awesome customer service! Great guy! I'm happy every time i come in for service when I deal with Darren and all of the other staff! Awesome customer service! Great guy! I'm happy every time i come in for service when I deal with Darren and all of the other staff! More

New Escape purchase We arrived at Kentwood later in the evening just to take a look and ended up buying. Of course I wanted it as cheap as possible but definitely feel we We arrived at Kentwood later in the evening just to take a look and ended up buying. Of course I wanted it as cheap as possible but definitely feel we got a good deal. Gani was really nice and we didn't feel pressured. This is our second purchase from Kentwood and would recommend them to others. Very impressive service all the way around. More

Overall , a highly satisfied customer Anyhow i was late for my scheduled oil change and inspection. The lade at front desk greeted me well and immediately put my vehicle for servicing. Aft Anyhow i was late for my scheduled oil change and inspection. The lade at front desk greeted me well and immediately put my vehicle for servicing. After initial checkup gave me a genuine time period of nhour and thirty minutes. But my vehicle was done in an hour. So overall satisfied with the service and help from the lady. More

Excellent customer service Jen was super helpful with us while our truck was being serviced. She arranged a rental as the truck needed to stay overnight. Kept in contact with me Jen was super helpful with us while our truck was being serviced. She arranged a rental as the truck needed to stay overnight. Kept in contact with me. Excellent customer service. Definitely would recommend. Keep up the awesome work. More

Friendliness Gani treated us like family. He was very friendly and kept us in the loop of what was going on during our sale. He also was quick to follow up on how Gani treated us like family. He was very friendly and kept us in the loop of what was going on during our sale. He also was quick to follow up on how the vehicle was treating us and let us know that if we needed anything else to not hesitate to contact him on his personal number. More

I’m a happy little lady!! Friendly staff, no pressure,accommodating, made sure I was happy and made something Work with the budget given. Can’t forget the tasty BBQ burgers the Friendly staff, no pressure,accommodating, made sure I was happy and made something Work with the budget given. Can’t forget the tasty BBQ burgers they had going, car shopping makes me hungry!! Thanks Kentwood More

Awesome This is my number seven vehicles with the same sale associate. Why? Because of the way you are treated in all the department in this dealership. This is my number seven vehicles with the same sale associate. Why? Because of the way you are treated in all the department in this dealership. More

excellent saler Ability to what I need, put everything ready when I come, told me every thing about the new vehicle. Show me advanced about the difference between som Ability to what I need, put everything ready when I come, told me every thing about the new vehicle. Show me advanced about the difference between some models More

Prompt and Friendly Service Dealer took the time to adjust their schedule and fit me in so that my schedule wasn't interrupted. The courtesy driver also waited for me to get re Dealer took the time to adjust their schedule and fit me in so that my schedule wasn't interrupted. The courtesy driver also waited for me to get ready on pickup. Thanks Kentwood!!! More