
Ken Shaw Toyota
Toronto, ON
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351 Reviews of Ken Shaw Toyota
Each time that I encountered any issues with my Toyota Corolla Hatchback, I mistakenly took my vehicle to Ken Shaw Toyota, hoping that it will be a good repair, but it is to my dismay to discover each tim Corolla Hatchback, I mistakenly took my vehicle to Ken Shaw Toyota, hoping that it will be a good repair, but it is to my dismay to discover each time that they do a very bad job on the vehicles and they cheated me each time..Also, it takes me a long time to travel there and their rudeness is totally unacceptable, in particular their unprofessionalism... I have been dealing with Mr. Jason MacWIlliam, the Service Manager. I must comment that Mr. MacWilliam is highly unprofessional, inexperienced and not knowledgeable at all and does not explain the issues of the vehicle, rather he comments that there is nothing wrong with the vehicle, yet, I am the one that is driving the vehicle on a daily basis and it is highly unprofessional not to repair my vehicle. I would like to encourage everyone to please do not take your vehicle to Ken Shaw and not to deal with Jason MacWilliam, as you will be highly disappointed. General Public! Please take your vehicle to a respectable Dealership - Definitely not to Ken Shaw! More
Theresa is more than a service advisor. She is a friend. Can’t beat that. What an excellent ambassador for Ken Shaw Toyota. Thank you Theresa. Marshall She is a friend. Can’t beat that. What an excellent ambassador for Ken Shaw Toyota. Thank you Theresa. Marshall More
Kevin was supportive and very helpful when i came into the dealership. He answered all my questions and concerns as well as made some helpful suggestions. the dealership. He answered all my questions and concerns as well as made some helpful suggestions. More
Bought my vehicle in August 2021. It’s a Mercedes Metris, and now the starter is dead. Contacted Bob and Matthew, and no one helped giving the answer that they always tell their clie It’s a Mercedes Metris, and now the starter is dead. Contacted Bob and Matthew, and no one helped giving the answer that they always tell their clients to get extra warranty which was NOT told to myself, or family members ghat was present. Now I will have to fork out 1,000$ on a vehicle that was present as if it was a good car; when in reality it’s a lemon. Would not recommend purchasing a vehicle from Toyota Kenshaw. More
Bob is very professional, kind and sincere about how he comes across in helping my needs. I will be definitely coming back here to purchase my next vehicle. comes across in helping my needs. I will be definitely coming back here to purchase my next vehicle. More
Came in to test drive a used vehicle early in our search process. Bob Mehra was really nice, good listener, supportive of our examining the vehicle in our own way, and an appropriate balance between giving process. Bob Mehra was really nice, good listener, supportive of our examining the vehicle in our own way, and an appropriate balance between giving us space versus guiding toward a sale. We are glad it was Bob and will be much more likely to keep looking for a car at Ken Shaw because of this experience. More