Kelowna Nissan

Vic was great. He helped thru the process and stayed after hours til my car repair was completed. Very friendly and helpful. Can’t thank him enough. Very nice deal He helped thru the process and stayed after hours til my car repair was completed. Very friendly and helpful. Can’t thank him enough. Very nice dealership. More

Had a same day appointment to address a starter/battery issue which was addressed and complete that day. issue which was addressed and complete that day. More

On September 13, 2025 I had an appointment regarding a Nissan recall - Service Advisor Vicas Saini checked the recently purchased vehicle in and the service was completed well above expectations. Great Jo Nissan recall - Service Advisor Vicas Saini checked the recently purchased vehicle in and the service was completed well above expectations. Great Job. Car was returned freshly washed. Customer service was excellent. Larry Proke More

James Thiessen Service Department. Great Job! Exceeded expectations. Thank you. Much needed information to continue J Senft Great Job! Exceeded expectations. Thank you. Much needed information to continue J Senft More

We are very, very satisfied with our service appointment yesterday. Michael is our technician now and he provided the best customer service you could expect. Explained what needs to be done now and what cou yesterday. Michael is our technician now and he provided the best customer service you could expect. Explained what needs to be done now and what could wait. I feel like we are in good hands! More

Great place to deal with like the staff this is our second new pathfinder from this dealership would highly recommend. second new pathfinder from this dealership would highly recommend. More

My 2014 Nissan's passenger window does not go up when operating it from the driver's or pass. side. I called the dealer and made an appt. knowing I was going to get a diagnosis. Not only did they charge operating it from the driver's or pass. side. I called the dealer and made an appt. knowing I was going to get a diagnosis. Not only did they charge me almost $220 to tell me that the window was not operating from the window buttons on either side of the car and it needed a part but, they did not put the window up temporarily. When I questioned about why they didn't raise the window, I was told they couldn't and they couldn't wash the car (normally a nice plus) because the window was down. I thought I could overlook these comments as they recommended a part needed to fix the window. I paid for this to be ordered over the phone. The total bill to fix it was estimated at over $1000. The appt. to fix the car is next week. When I got up this morning I found a service card for the car to be washed and vacuumed left in the car from yesterday. This afternoon I took my car to JFC Autopro. My window is closed now so I don't have to drive in the winter with my window down. Also why would I rate the Internet Dept. Why wouldn't you have me rate the Service Dept.? More

I had my Altima in for spring oil change and check up always see Michael. He takes good care of me and my car. Exceptional advisor very efficient always a pleasure to see. always see Michael. He takes good care of me and my car. Exceptional advisor very efficient always a pleasure to see. More

I had an issue with my Rogue that baffled me. Took it for servicing and James figured it out quickly and made the adjustment needed. Great, friendly service. This is the second time I have Took it for servicing and James figured it out quickly and made the adjustment needed. Great, friendly service. This is the second time I have dealt with James and he is friendly and gets the job done. Thank you! More

Had an issue with my Nissan Kicks. Took it in and tech did a thorough check as to what caused the engine light to come on. All fixed and no charge. Thank you to Michael Zeisman expl Took it in and tech did a thorough check as to what caused the engine light to come on. All fixed and no charge. Thank you to Michael Zeisman explaining what happened. Greet people for the shuttle service as well. Thank you Leanna More