Kanata Ford

Bring in for a repair and leave needing multiple repairs. I had recently brought my F150 in for some recall work that need desperate attention, The Locks on all 4 doors would freeze and not close or the locks I had recently brought my F150 in for some recall work that need desperate attention, The Locks on all 4 doors would freeze and not close or the locks would not accept a command from the key fob. The recall work was completed, I drove my vehicle home and now the locks dont work at all, I bring it back and they say I have to pay to have this fixed even though I had it in there 3 days prior. Clearly they did reinstall the parts back properly, I opened the panels on the doors myself and sure enough the power harness wasn't attached. I reattached them and it works fine now. I don't like being scammed into paying more money anywhere and this place tried that and for that reason I wrote this review, also they are quite ignorant in there too but that could be there kanata water. More

Excellent customer service I went to five different dealerships before I went to kanata Ford. I was not treated well . As a woman on my own I appreciate how well I was treated I went to five different dealerships before I went to kanata Ford. I was not treated well . As a woman on my own I appreciate how well I was treated at Kanata Ford. Tyler Trudeau was excellent, honest, polite and hard working. I bought my car because of how I was treated. More

fuel pump issue I had my truck towed there due to failure of fuel pump. I was told that Ford had installed the wrong fuse for fuel pump at build. I looked it up on go I had my truck towed there due to failure of fuel pump. I was told that Ford had installed the wrong fuse for fuel pump at build. I looked it up on goggle and yes, the fuse melts and in some cases the wire harness melts. So they fixed it and did the proper work by the install of the proper larger fuse by what I was told. Service invoice was a little vague on how they fixed it?? Service writer told me that Ford had made this mistake at build time. They fixed it and thats fine, but I had to still pay my hundred dollar deductible with the extended warranty. I'm fine with paying this if the problem comes from normal use. But this was Fords fault and they still made me pay the deductible, and I lost a day from work as well because no vehicle. I can afford to pay it but it was the principal and their attitude. I talked to head of service Virgilio Disipio (spelling?) and he didn't really give a rats arse about my concern! It's a lot of new people there. Not the same as when I bought the truck in 2014. It's fixed and that's fine but I'm done with Kanata Ford. I'll get my new truck at another dealer. Quality of their work is fine, it's just the rest that is barely mediocre More

2nd vehicle from Kanara Ford I recently bought a 2018 Ford Explorer and traded in my 2016 Ford F-150. Tyler Trudeau was my sales rep who patiently showed me many different options I recently bought a 2018 Ford Explorer and traded in my 2016 Ford F-150. Tyler Trudeau was my sales rep who patiently showed me many different options. He knew about each vehicle and explained it all. I would definitely go back again to Kanata Ford, and would recommend them to anyone. More

2nd truck in 2 years Traded in my 2016 F150 for a new 2018 F150. My salesperson was Chris Tranmer. He also sold me my 2016. His knowledge of the products and truck market Traded in my 2016 F150 for a new 2018 F150. My salesperson was Chris Tranmer. He also sold me my 2016. His knowledge of the products and truck market was instrumental in helping me find the perfect vehicle, not to mention his "no pressure" sales style. Chris has always been very helpful with any after sales service questions or concerns. I would not hesitate to recommend Kanata Ford Sales or Service to anyone looking for a new truck and stop buy and see Chris you won't be disappointed. More

Love my Ford 150! My name is Robert Moore, I bought a Ford 150 at Kanata Ford and had a great experience. The sales rep Travis Wiper was so patient and helpful througho My name is Robert Moore, I bought a Ford 150 at Kanata Ford and had a great experience. The sales rep Travis Wiper was so patient and helpful throughout all my questions. I am so happy with my new truck, I got a great price on my trade in, and in the future I will be going back when I am ready to buy a new one. More

Why buy anywhere else I recently bought a.new F150 (Oct 2018) after visiting many dealerships and not leaving with the best experience I decided to try Kanata Ford. I m I recently bought a.new F150 (Oct 2018) after visiting many dealerships and not leaving with the best experience I decided to try Kanata Ford. I met with Jeff and Chris and right away I had a good feeling. I told Chris what I was looking for and what I needed. He found me a truck that my wife and I absolutely love. From there we went over to Jeff he worked out the numbers that we were happy with and worked with our budget. There's more to buying a truck than just the truck and I felt that way right from the start. So thanks to Chris and Jeff and the rest of the staff for a great experience WE LOVE OUR TRUCK and highly recommend giving them a chance to sell you a FORD BRAD ISTEAD More

Excellent experience with Kanata Ford! Tyler Trudeau was a terrific sales representative with a positive attitude and a clearly demonstrated base of knowledge. He quickly found the right ve Tyler Trudeau was a terrific sales representative with a positive attitude and a clearly demonstrated base of knowledge. He quickly found the right vehicle for me and without any pressure. Really solid service! If you're in the market for a new vehicle, ... definitely worthwhile to contact Tyler at Kanata Ford. More

Best experience ever Our 2005 F150 broke down just outside of Kanata Ford. My wife and I decided to have a look around. We were welcomed by Tyler Trudeau who skillfully fo Our 2005 F150 broke down just outside of Kanata Ford. My wife and I decided to have a look around. We were welcomed by Tyler Trudeau who skillfully found us a truck that perfectly match our needs and price range. He then introduced us to Nicky Morin who worked her magic with our budget enabling us to get back on the road asap. Awesome teamwork, fantastic employee pricing, costco incentive and one gorgeous truck. Our experience at Kanata Ford was awesome. Thanks guys love the new 2018 F150. More

Fast, Efficient & Easy to deal with - Lindsey Love Sales I contacted Lindsay on a Thursday evening saying I was looking for a 2018 Ford F150 (I had specific requirements that I was looking for); Lindsay call I contacted Lindsay on a Thursday evening saying I was looking for a 2018 Ford F150 (I had specific requirements that I was looking for); Lindsay called me back within 15 min saying he has a truck ready here to look at; the time I pulled into the dealership it was waiting at the front doors. I purchased the truck an hour later and picked it up Monday. Best service I have ever had, no doubt in my mind, that I definitely will be back to see Lindsey for future purchases. More