Kamloops Ram Dodge Jeep

Genuine and helpful Sales team The sales manager at Kamloops Dodge went out of his way to help me out in an unfortunate situation and I'm so grateful for the value they gave me on m The sales manager at Kamloops Dodge went out of his way to help me out in an unfortunate situation and I'm so grateful for the value they gave me on my trade in despite finding out it was a rebuild. They threw in winter tires and gave me an unreal price on my new car. I truly felt looked after and that the sales team genuinely cared about me. I love my new car and want to thank Travis Hedges for all his work in finding me the right vehicle! More

Extra Key Brought pick up in to get an extra key. The key is the programmable type, they could not present gram key for my truck and was charged 275$ for the pr Brought pick up in to get an extra key. The key is the programmable type, they could not present gram key for my truck and was charged 275$ for the programmable key that can only open the door and not start the truck. I was never advised that key might not work. I could have had a key cut for dollars at local hardware stores if I just wanted one to open the door. I will never set foot in that place again. More

oustanding and professional sales experience Nigel and Derek made the purchase of our brand new 75th Anniversary Jeep Wrangler fast and professional....highly recommend these guys for you next ve Nigel and Derek made the purchase of our brand new 75th Anniversary Jeep Wrangler fast and professional....highly recommend these guys for you next vehicle purchase.... More

Not happy I went in for a recall on 2014 jeep. When i phined for the appointment, they said they would get me in and out with in 1/2 to a hour. I am from out of I went in for a recall on 2014 jeep. When i phined for the appointment, they said they would get me in and out with in 1/2 to a hour. I am from out of town, two hours away. They did give me a courtesy car. Phoned after two hours, said my jeep had not even been looked at yet. I said i need it back in a hour, i have two hour drive home. Phoned back in a hour, he said nope. Not even looked at yet. I said do not worry. I will be there in five minutes to pick up. He phoned me right back and said they could probably get it in with in the next five or ten minutes. I said nope. Whcih he should of said go for lunch, we are sorry we are more than three hours behind. And bring us back the receipt. Will will get it in right away. When i picked up my jeep, all i got was sorry. I wrote the dealership, i did not hear a thing back from them. Not good service. No phone calls to say they were running late, no follow up on my complaint. I will take jeep to 100 mile now. More

2015 Dodge Journey We bought a 2015 Dodge Journey, and false advertising no 0% financing. In March I had my car in twice because the engine light came on. They treated m We bought a 2015 Dodge Journey, and false advertising no 0% financing. In March I had my car in twice because the engine light came on. They treated me like they were doing me a favor to fix it. I hope I never have to set foot in that place again. After the second time in there I raised a fuss, and they finally rented me a car. When I went to pick my car up the gas tank was on empty, and when I asked Lanny about it, he said I would have to take it up with Kal, who naturally wasn't available. More

Straight up rude costumer service. I went in there for help with my car and they wouldn't take me seriously. As a young women I felt as though I was completely being ignored and shoved I went in there for help with my car and they wouldn't take me seriously. As a young women I felt as though I was completely being ignored and shoved aside. Once I finally got them to listen they wouldn't answer my questions or tell me what was happening. Terrible service, I'm never coming back here. More

After seeing the ad on TV, thought they would give us the sa We bought a 2015 Dodge Journey at Kamloops Dodge, and TV advertises 0% interest on 2015 vehicles to clear out. I asked about this, and as we have a go We bought a 2015 Dodge Journey at Kamloops Dodge, and TV advertises 0% interest on 2015 vehicles to clear out. I asked about this, and as we have a good Credit Rating, the best they could come up with was 2.99%. I call this false advertising, and will never deal with them again More

Never buy a truck here!! I will never buy a truck here again, the worst service I have ever had, and even if you have an appointment they still make you wait for simple things I will never buy a truck here again, the worst service I have ever had, and even if you have an appointment they still make you wait for simple things that should take no time. As for the extended warranty, you might as well not have it. More

Was absolutly miss led on Truck deal Traveled to dealership from an hour and half away ,salesman was helpful but kms on pu were higher than I was comfortable with so after hesitating the Traveled to dealership from an hour and half away ,salesman was helpful but kms on pu were higher than I was comfortable with so after hesitating the general manager came out and asked what it would take to get me in the truck . I said "I don't know" he said how about if I give you 160k bumper to bumper warranty would that sweeten the deal , I hemmed and hawed and said would you throw in a set of winter tires . He said yes . I went back the next day with my husband to sign the papers and was hit with a 5600 dollar bill for the tires and the 160k warranty . General manager was rude and disrespectful to my husband when he tried to defend his actions saying it was a misunderstanding and would take away the tires and pay half the warrenty..He went so far as to say to my husband ",What do you know sir, you weren't even here " (pertaining to the deal that was made the night before). We walked out of the office and went to rivershore dodge and bought brand new and were treated very well with respect and dignity . More

excellent service while stranded in bc we called dealership before going there thanks to Sam the service manager for looking up said problem with in 1 hour of arrival t while stranded in bc we called dealership before going there thanks to Sam the service manager for looking up said problem with in 1 hour of arrival they had our journey on hoist and fixed. Very pleasant people to deal with also to Ashley got her help . You are the best and will tell other people about your deslership More