Jim Pattison Toyota on Regent

I had a minor issue with my Sienna 2017, it took some time to sort it all out, but eventually ended up well, thanks. Friendly environment. time to sort it all out, but eventually ended up well, thanks. Friendly environment. More

What started out as a problem actually worked out okay when I got the opportunity to purchase a newer car. When asked I selected Shayna to help out with the final details. She was very accommodating and when I got the opportunity to purchase a newer car. When asked I selected Shayna to help out with the final details. She was very accommodating and helpful in making sure everything was attended too and that all issues were resolved, including some painting that needed to be done, tires that needed to be removed from my car, review of the new great features and arrangements for a loaner. I know I can depend on her to help with any further questions I may have and that's a comforting feeling. Thanks for all your help, Shayna. I am sure I am not your only customer to get great service. More

Worst dealership in the city, My 2018 Toyota highlander not even 5 years old had a blown battery due to to the cold weather, and this dealership was not able to provide service for it. A battery usually ha not even 5 years old had a blown battery due to to the cold weather, and this dealership was not able to provide service for it. A battery usually has 2-3 years of warranty along with the purchase of a vehicle. I remember the Associate who was named Erwin was not helpful at all. You are better off buying new parts at Canadian Tire than this dealership. More

I connected with Jason Tong when I was searching auto trader to purchase a RAV4 , as my reliable 10 year old RAV4 was in an accident and unfortunately written off. He was very helpful and accommodating . trader to purchase a RAV4 , as my reliable 10 year old RAV4 was in an accident and unfortunately written off. He was very helpful and accommodating . Seeing my needs and what I was able to afford, he helped in brokering a deal that was good for me. Would highly recommend him as a salesperson. Other staff that I met during my time at the dealership were pleasant and helpful. Thank you, Lorna P. More

This dealership has continued to take care of me as a customer since the day I walked in to purchase my vehicle over three years ago. Even picking up your car from servicing is a quality experience. The customer since the day I walked in to purchase my vehicle over three years ago. Even picking up your car from servicing is a quality experience. The staff here is so nice, and make an effort to build a rapport. I recently had to use my extra care protection during the cold spell we experienced. I'm sure they were extremely busy that day, as well as that week. They were able to service my vehicle and help me out with my battery as well. I was able to pick up my vehicle within a few hours. I'm so grateful for the help I received from Dustin & Andrew. Thank you so much. They made sure I was satisfied at the end of it all. They keep reminding me that I made the right decision choosing Toyota on Regent as my dealership. More

Thanks to Chukz for making my car purchase experience a good one. He was the most helpful and made sure all my request was met. I am pleased and grateful. good one. He was the most helpful and made sure all my request was met. I am pleased and grateful. More

My wife called to book appt. for oil change@48k interval on feb1--got voice mail saying callback would be by end of day--no callback!! I called again on feb5, got same message saying call back by end of tha on feb1--got voice mail saying callback would be by end of day--no callback!! I called again on feb5, got same message saying call back by end of that day. Guess what--it is feb10 & still no call back!! I dont think u can get worse service than that--are they even in the business of servicing vehicles any more??? This would be a minus rating--big time!! More

Our experience at Jim Pattison Toyota was excellent. I would even say it was fun. We will be recommending my friends to Jim Pattison Toyota. would even say it was fun. We will be recommending my friends to Jim Pattison Toyota. More

Great service, everything was done on time and as quoted Paige was in communication the whole time and very helpful. They even help with picking up the vehicle at the airport quoted Paige was in communication the whole time and very helpful. They even help with picking up the vehicle at the airport More

Jason was the one that sold us the car, great guy, very funny and enjoyable to deal with. I’m sure he had a smile on under the mask funny and enjoyable to deal with. I’m sure he had a smile on under the mask More