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Jim Pattison Subaru on Regent

Winnipeg, MB

4.0
55 Reviews

1496 Regent Avenue West

Winnipeg, MB

R2C 3A8

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55 Reviews of Jim Pattison Subaru on Regent

September 15, 2021

Car was dirty,bad tires,only wanted to make the deal. Didn’t reveal all that was wrong with it and couldn’t even return my calls. Will not deal with them again. More

by Gerrey19
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie Thunem
Sep 17, 2021 -

Jim Pattison Subaru on Regent responded

Hello Gerrey, I believe that you may have left a review for the wrong dealership as you are not in our customer database. At Jim Pattison Subaru on Regent, we make sure all vehicles are Manitoba safety certified before they are put up for sale. Please feel free to reach out anytime. Kirk Cancilla, General Manager (204-944-6699)

Sep 17, 2021 -

Gerrey19 responded

Why does that not surprise me! My loss. I won’t be dealing with your company again.

August 09, 2021

Not impressed (screw in tire), never told road hazard warranty was an extra charge when I bought the car and the extended warranty 2 months ago. Text the salesman, no reply. All I got from service depar More

by Harry.haaksma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Thunem
Aug 18, 2021 -

Jim Pattison Subaru on Regent responded

Hello Harry, I am sorry you feel that way. After seeing your online review, we reread your paperwork and you signed off on all the documentation and declined all of the extra products that were offered to you. If you have any questions, please reach out anytime. Kirk Cancilla, General Manager

Aug 18, 2021 -

Harry.haaksma responded

I hope you don’t use the word Sorry all the time. All I know is Please instruct your salesmen and finance people to take the time and help the next person buying a car from you every thing that is covered and not covered by your dealership or warranty. I am a first time buyer of a Subaru, paid cash and bought extended warranty cash, I thought you would have taken care of me better . Not thrilled but I’m over it Thank you : H.Haaksma

July 27, 2021

Outstanding customer service. Shout out to Mark Banaag and John Ramos! Thank you for making us feel welcomed. All of our questions weren’t left unanswered. Thanks to Kirk, too, for responding to e-mails More

by MD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Banaag, John Ramos
Aug 18, 2021 -

Jim Pattison Subaru on Regent responded

Hello MD, thank you for the great review. We appreciate your business and kind words. Stay safe. Kirk Cancilla, General Manager

June 18, 2021

Patrick found exactly what I wanted, at the price point I needed in a few hours! This is the third time he has been able to find me a great vehicle for my family! He listens, and is able to figure out wh More

by Joyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick VanStraten
Jun 24, 2021 -

Jim Pattison Subaru on Regent responded

Hello Joyce, thank you for the great 5-star review. We truly appreciate the review and business. Stay safe. Kirk Cancilla, General Manager

May 31, 2021

Shauna was a pleasure to deal with. She was genuinely caring and helped us find the right Subaru model for our needs. The entire experience was top notch! More

by subarubuyerwinnipeg12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Mager
May 31, 2021 -

Jim Pattison Subaru on Regent responded

Hello Subarubuyerwinnipeg12, thank you for the great DealerRater review and for the great comments about Shauna! Stay safe. Kirk Cancilla, General Manager

May 27, 2021

Fantastic team working here. When purchasing a new vehicle they went above and beyond to deliver it the 4 hours I had hoped. After shopping around they were without a soubt the best price, even after More

by Kolton Crittenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Mager
May 28, 2021 -

Jim Pattison Subaru on Regent responded

Hello Kolton, thank you so much for the amazing review and kind words about our staff! Stay safe. Kirk Cancilla, General Manager

May 25, 2021

Dealing with Shauna was excellent! Everything went smoothly, the commutation and customer service was above and beyond. We are so happy to have our new car. Thank you for all your help!! More

by Julia_M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna
May 25, 2021 -

Jim Pattison Subaru on Regent responded

Hello Julia, thank you for the DealerRater review and for choosing to deal with us. Stay safe. Kirk Cancilla, General Manager

May 25, 2021

Shauna was great to work with. Up front and honest and willing to go above and beyond. No pressure sales tactics were used. And no surprises when it came to picking up the vehicle. Everything was exactly More

by Josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Mager
May 25, 2021 -

Jim Pattison Subaru on Regent responded

Hello Josh, thank you for the great comments about Shauna as well as the great DealerRater review. Stay safe. Kirk Cancilla, General Manager

April 04, 2021

We have been looking for the ‘perfect’ vehicle for about 2 years. We finally ventured to Jim Pattison Subaru on Regent. So happy to be helped by Shauna Mager; she is truly a pleasure to work with. She lis More

by Marie Greer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shauna Mager
Apr 07, 2021 -

Jim Pattison Subaru on Regent responded

Hello Marie, thank you for choosing to deal with us. We truly appreciate the review and business. Stay safe. Kirk Cancilla, General Manager

March 29, 2021

Ask for Shauna!!We found Shauna to be friendly and Ask for Shauna!! We found Shauna to be friendly and personable. She made the purchase of our first Subaru a positive experience. Knowledgeable and More

by Aaron & Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shauna Mager, Jason Au
Apr 06, 2021 -

Jim Pattison Subaru on Regent responded

Hello Aaron and Andrea, thank you so much for the kind comments about Shauna and for choosing to deal with us. Regards, Kirk Cancilla, General Manager

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