Excellent overall experience at JP Subaru! My girlfriend and I went to purchase a new 2021 crosstrek touring suv to replace her Hyundai Elantra. We went to Murray Hyundai shortly after to see what they had to offer, but had a truly awful experience there and realized the Subaru was a far better choice and much better value for money. Our salesman William was excellent, not pushy, direct but friendly, and he was very fair to deal with. You could tell he comes from a customer service background with his attention to our requests. Chris, the finance manager, was also very helpful and not pushy with extras though we did see value in some of the programs he offered. It was a very no/low pressure and pleasant process and we got what we wanted for our trade and final price for the vehicle. William took the time to show her all the features even in the howling wind and snow which was much appreciated. Thanks guys!