Jim Pattison Lexus Northshore

Cody is a great person to deal with. I will refer my friends to him. Other sales give us help nicely while Cody's day off. They're friendly peoples. friends to him. Other sales give us help nicely while Cody's day off. They're friendly peoples. More

Have you ever come face-to-face with the Smirk? No? Me neither until I went to Jim Pattison Lexus. What is the Smirk? It is a smug look on the face of a sales person that says "I have judged you and con neither until I went to Jim Pattison Lexus. What is the Smirk? It is a smug look on the face of a sales person that says "I have judged you and concluded that you are wasting my time." I went into the dealer with my wife and two daughters looking to test drive a Lexus RX350 to see if it met our needs. After waiting about 10 minutes a salesperson approached us and with Smirk firmly in place reluctantly agreed to show us a demo model. We told the kids to climb in to see how they liked it. One is five years old and placed her little shoe on the edge of the seat when climbing in. This got her a sharp and loud reprimand from the salesperson to keep her shoes off the seats! Even though I was already put out by the delay and the salesperson's attitude, I asked for a test drive. After adding an eyeroll to the Smirk, the salesperson said "Are you going to putting in an offer today?" I won't be pressured into a sale and said no, we'll test drive it, discuss it at home and if we decide to put in an offer it will be later. His response was "I am too busy right now to give you a test drive - you will have to make an appointment and come back another day." Guess what ... there was only one other customer in the dealership lol. Needless to say we left without making his suggested appointment. The bright side in all of this is we immediately went a couple of doors down to North Shore Acura and the very friendly salesperson offered us a test drive of an Acura MDX. It is a wonderful vehicle that unlike the Lexus had third row seating, a more powerful engine and was about $10,000 less than the Lexus. We bought it the next day. So maybe I should be thankful to Mr. Smirk at Jim Pattison Lexus because without his "help" we would never have even thought of heading over to Acura. More