Jim Keay Ford Lincoln

An excellent experience A recent search for a very specific model of used Ford F-150 and recommendation from a friend brought us to Sarah Major at Jim Keay. Sarah is knowledg A recent search for a very specific model of used Ford F-150 and recommendation from a friend brought us to Sarah Major at Jim Keay. Sarah is knowledgeable, polite, approachable and direct - just the kind of person from whom we prefer to buy a vehicle. We test drove a used vehicle from their inventory; during the drive Sarah mentioned that the AC didn't seem to be blowing cold enough, and that it would be checked as part of the pre-delivery service. We also expressed an interest in upgrading the side mirrors to towing mirrors. We liked the truck and placed a deposit so we could think about it overnight. I called Sarah the next day to let her know we wanted to proceed with the sale, and asked when it might be ready to bring home.and she told me it might be ready on Friday, but Monday was more likely. Hoping for the latter, expecting the former... we did find out on Thursday that Monday was the day. Unfortunately, we learned on Monday that a needed part for a warranty air condition repair was not going to be available until Tuesday, and on Tuesday we learned that the length of the repair meant that the truck would not be ready until Wednesday. Sarah apologized profusely, telling us the she would rather delay delivery than supply an incomplete vehicle with a need to return for service. As unhappy as we were with the delay, we had to agree. In the meantime Sarah had worked with the parts department to reduce the cost of the tow mirrors, and when we found out that two of the noisy stock tires had to be replaced for safety, she worked with us to get four tires of choice at a greatly reduced cost. On Wednesday Sarah delivered the truck to us at home. We are very please with the vehicle and the sales experience overall, and would not hesitate to recommend Sarah and her team. Thanks Sarah! More

Most satisfied I like Rod from whom we have bought our third Ford at Jim Keay . I appreciate his approach as he does not pressure you. You get the real facts. Gaeta I like Rod from whom we have bought our third Ford at Jim Keay . I appreciate his approach as he does not pressure you. You get the real facts. Gaetan is always helpful with the finance and the service at Jim Keay is excellent - we have been dealing with them for the last three years. More

Great Experience! I didn't like the vehicle I had, and was told that the Ford Focus was a good way to go. My daughter bought a car from Jim Keay a few years ago and had I didn't like the vehicle I had, and was told that the Ford Focus was a good way to go. My daughter bought a car from Jim Keay a few years ago and had a great experience, so that's where I started. I was introduced to Carmelo Vita & the process began. Being an indecisive person, it took me 2 weeks to commit. In that time period I never once felt pressured to buy the car. Mr. Vita was more then patient with me, and I'm so happy he was as I am now a proud owner of a 2015 Ford Focus, with no second thoughts. Thank you Carmelo, you were awesome, and would recommend anyone looking for a car, talk to you first. Lina S. More

Personable Kurtis was wonderful. At first we we're hesitant because he looked so young but he quickly proved he is knowledgable and personable. He is not your ty Kurtis was wonderful. At first we we're hesitant because he looked so young but he quickly proved he is knowledgable and personable. He is not your typical pushy car salesman. He was honest and sincere and had amazing customer service skills. He was always going out of his way to satisfy us, even going out in the pouring rain to show us exactly what the color of white our SUV would look like. Kurtis went above and beyond and I would recommend him to anyone! More

Great Experience Kurtis was very professional, he made the experience very smooth and enjoyable. Highly recommend him. Kurtis was very professional, he made the experience very smooth and enjoyable. Highly recommend him. More

Best Car buying EVER! When I walked in I was kindly greeted. I didn't feel pressured or anything. I was introduced to Dave and he showed me around and showed me various mod When I walked in I was kindly greeted. I didn't feel pressured or anything. I was introduced to Dave and he showed me around and showed me various models. Once one was chosen, I was introduce to Peter who handled the finance. Everyone I met was amazing and everyone who worked with me to get me my car. They all went above and beyond to the point that I was amazed. I never dealt with a dealership that has been so amazing. It was a laid back experience, I would highly recommend this dealership to all. Great price and amazing. More

Fantastic great job!!!! I just bought a new Ford Focus 2015 Kurtis Di Cioccio is a great sales consultant He answered all my questions about my new car He be the next per I just bought a new Ford Focus 2015 Kurtis Di Cioccio is a great sales consultant He answered all my questions about my new car He be the next person I would come back to see at Jim Keay Ford to buy my next car Thanks again More

Great no nonsense! The sales team was very efficient, no nonsense and very clear as to what they could or could not do for me. No haggling on price. The sales team was very efficient, no nonsense and very clear as to what they could or could not do for me. No haggling on price. More

Excellent experience We recently purchased a Ford Escape Titanium and had a great experience with Kurtis. He was professional, friendly and extremely knowledgeable about t We recently purchased a Ford Escape Titanium and had a great experience with Kurtis. He was professional, friendly and extremely knowledgeable about the vehicle. He helped us with all the details and made the deal seamless. We will come again and will look to him for his advice and service. More

Purchase of Titanium Ford Escape We recently purchased a Ford Escape and our sales rep was Kurtis Di Cioccio. We received excellent service; he was extremely patient and answered all We recently purchased a Ford Escape and our sales rep was Kurtis Di Cioccio. We received excellent service; he was extremely patient and answered all of our questions. Great experience overall. More