Janex Auto Sales

TERRIBLE stealership Went to this dealership to look at a car from their website. Gave them a a day in advance to have it ready. Drove an hour to get to the dealership and Went to this dealership to look at a car from their website. Gave them a a day in advance to have it ready. Drove an hour to get to the dealership and they claimed it was at a 'different lot', and wouldnt get it, nor would they answer my calls. Manager said he would call me and never got back to me. WOULD NEVER RECOMMEND. More

Best place Janexauto eat one bonne place pour acheter Le voiture toujours de nouveauté et ils sont très gentil lorsque tu les appelles et toujours prêt a vous ai Janexauto eat one bonne place pour acheter Le voiture toujours de nouveauté et ils sont très gentil lorsque tu les appelles et toujours prêt a vous aide....good job tram Faisal, val, gaurove, Ian même la réceptionniste More

Terrible stealership Most dealerships in Ottawa are overpriced but this one really through me off. They bought a car from another dealership that was priced at $19,000 tha Most dealerships in Ottawa are overpriced but this one really through me off. They bought a car from another dealership that was priced at $19,000 that I was trying to buy and marked it up up to $23,999! Then offered me $4000 less for my trade when I tried to make the same deal I tried to make with the first dealership that had the car. This is very strange More

Professional service We bought a terrain Faisal was our saleman very good service and everything to be done on vehicule was done well and they went over what was asked We bought a terrain Faisal was our saleman very good service and everything to be done on vehicule was done well and they went over what was asked More

Best experience I went to janex auto and was assisted by Faysal Akl and Kovadis Najem. They were very forth coming and helped me to attain the vehicle which was right I went to janex auto and was assisted by Faysal Akl and Kovadis Najem. They were very forth coming and helped me to attain the vehicle which was right for me. They were prompt with following up with me about any information needed. Their customer service was excellent and i was able to attain my suv. I would highly recommend them to anyone looking to purchase a vehicle...thanks guy's for all your help....Doug. More

Stick to their promises, freindly sales persons and manager I bought a Toyota Rav4, 2010, my sales person was Kovadis. The purchase was smooth, the sales person did not push me to buy any of the cars, and was e I bought a Toyota Rav4, 2010, my sales person was Kovadis. The purchase was smooth, the sales person did not push me to buy any of the cars, and was explaining about the cars I selected, and showing me the car proofs until I decided to take the Rav4. In addition, I found little noise a day after buying the car, I returned next day and brought this issue to Kovadis and manager, who instructed to fix the car immediately (it was driver bearing) without any additional costs. They did not add any fees, other than government taxes and government registration fees, no other additional fees at all. The shampooing which is done in a nearby garage, was not very good although was done twice. However, I am happy that I bought my car from this company and got served by the sales person Kovadis. More

Outgoing dealership So I had found janex auto on Kijiji so we called in and they said to come in whenever, so we did then we chose which car we would like that day then l So I had found janex auto on Kijiji so we called in and they said to come in whenever, so we did then we chose which car we would like that day then less then a week later we had our car! They definitely went over and above for us! Highly recommend! More

Would definitely buy from Janex again! The customer service I received from Janex Auto was second to none. It is a family owned business and Jan certainly takes a lot of pride in ensuring h The customer service I received from Janex Auto was second to none. It is a family owned business and Jan certainly takes a lot of pride in ensuring his customers are well taken care of. Jan went the extra mile to ensure that the car was perfect when we picked it up. No pressure sales. Very open and upfront. Will I buy from Janex Auto again? Definitely. Would I refer to family or friends or recommend Janex Auto to anyone purchasing a vehicle? Definitely. They also service the vehicles they sell. Thank you to Jan and the staff at Janex Auto.... Another very satisfied customer. More

Horrible I am totally agree with other review.They have pathethic after sale service. I bought chevy cruze from them and within 1 month, I face some issue in t I am totally agree with other review.They have pathethic after sale service. I bought chevy cruze from them and within 1 month, I face some issue in the car suspension and cruise control also stop working.Even though i took 1 year extended warranty, they refuse to check cruise control saying warranty doesnot cover this and we dont have equipment to check this.Owner behaviour was so rude and entirely different than what it was at the time of selling the car.Despite of multiple visit to Janex, my issue was not resolve.Every1 was feeling issue in my car rxcept Janex staff.i want to slap myself why i bought car from such a trapper.Guys never ever go to them.and never took extended warranty.It would be the wastage of time. More

vehicle purchase and finance very friendly staff no pressure tactics, excellent finance rates and my experience was awesome I would recommend them to my family and friends and I w very friendly staff no pressure tactics, excellent finance rates and my experience was awesome I would recommend them to my family and friends and I will return in the future More