James Braden Ford

Great service Love this place. The service is amazing. Everytime i go there the team is so friendly. I would recommend to my friends and family. Also love my ford Love this place. The service is amazing. Everytime i go there the team is so friendly. I would recommend to my friends and family. Also love my ford More

Excellent service and a caring business! The people at James Braden care about their customers! Excelllent service and knowledge! This is the second automobile that I have purchased from this The people at James Braden care about their customers! Excelllent service and knowledge! This is the second automobile that I have purchased from this dealership. More

simply.. The Best! My husband and I made our first car purchase at a dealership in 25 years, and it was such a great experience , really unbelievable. Buying a car used My husband and I made our first car purchase at a dealership in 25 years, and it was such a great experience , really unbelievable. Buying a car used to be something like torture, but the sun was shining on us the day we decided to look at cars at Braden Ford .Mike Benoit came out to meet us and the rest is history, he is genuine,knowledgeable and personable and he could not do enough for us to make this easy and painless . Tim O'Toole saved us a trip to Kingston by stopping by our house to assess our trade- in on his day off .Actually everyone we met there made us feel that our needs and happiness was important to them. We trust ( key word ) this dealership and now know this will always be our dealership.. These guys wrote the book on customer service.. Thank you so much Bonnie and Pat Higgins Gananoque Ontario More

Great, quick comminication Mike was very responsive by phone and text with any questions I had during this car buying experience. He has a friendly, low pressure demeanor that Mike was very responsive by phone and text with any questions I had during this car buying experience. He has a friendly, low pressure demeanor that puts you at ease during a somewhat stressful time of a big ticket item purchase such as a car! Thanks Mike!! More

Top notch service Mike was a total pleasure to work with. Let us come from out of town for a test drive on a Sunday when the dealership was closed. Stayed late to orien Mike was a total pleasure to work with. Let us come from out of town for a test drive on a Sunday when the dealership was closed. Stayed late to orient us to our new car when we were late arriving. Above and beyond at every step. Aja was down to earth and organized. Just point your pen and shoot.... Very happy with our purchase. We will happily recommend Braden Ford to our loved ones! Kim Lancaster and Jonathan Pratt Greely, ON More

Great experience! In a society where there is no Customer service, Braden Ford is a star and leads the pack! This is the second new vehicle I've purchased in the last In a society where there is no Customer service, Braden Ford is a star and leads the pack! This is the second new vehicle I've purchased in the last three years. My first vehicle had some issues which were eventually resolved, Braden's could not have done more. My vehicle was their problem and they solved it. As a result it was a know brainer to go back to Braden's. I particularly like dealing with Tony Dutra. He knows his job, is not pushy in any way,and if he doesn't know something he finds the answer and gets back to you asap. I wouldn't deal dream of dealing with another dealership or Tony Dutra. More

Amazing service, no pressure, who work with you Recently purchased two vehicles a truck and a escape. The dealer ship was very acomidating to what we both wanted. They were very informative and help Recently purchased two vehicles a truck and a escape. The dealer ship was very acomidating to what we both wanted. They were very informative and helpful all within a no pressure environment. At the end of the day we couldn't be happier with our vehicles and the service and consideration that we received will definitely buy again from this dealer More

Great Service !! The service was excellent on the purchase of my new vehicle. I have bought 3 new cars from Tony and continue to come back. He is knowledgeable and v The service was excellent on the purchase of my new vehicle. I have bought 3 new cars from Tony and continue to come back. He is knowledgeable and very helpful. He will go out of his way to help you. Thanks again... Tony Dutra. Cheers, Tony De Longhi More

Excellent service from excellent people This is the second new truck I have bought from Mike. I keep coming back for service and sales because I like feeling that I am part of their family. This is the second new truck I have bought from Mike. I keep coming back for service and sales because I like feeling that I am part of their family. From sales to service to parts in all my years of dealing with dealerships I have found them 2nd to none. More

Excellent service throughout I have not experienced such an organized team of customer oriented and caring people in a car dealership over my 50 Years of acquiring vehicles, both I have not experienced such an organized team of customer oriented and caring people in a car dealership over my 50 Years of acquiring vehicles, both on a personal and corporate basis. More