James Braden Ford

Excellent staff especially the service desk, above and beyond great service and finished product , detailed my car made it look like new, other retailers can learn from this dealership especially when oth beyond great service and finished product , detailed my car made it look like new, other retailers can learn from this dealership especially when others charge a lot more. Worth every penny I spent. I am also disabled and they helped me get the wheelchair out of the trunk and push me inside. Thank you again More

I own a 2018 F150 ,before it was 3 years old the paint started peeling off the roof. Ford rep saw the problem that was 15 months ago still nothing done. James Braden is the worst dealership I’ve ever seen started peeling off the roof. Ford rep saw the problem that was 15 months ago still nothing done. James Braden is the worst dealership I’ve ever seen after my family bought 7 vehicles there. I will never buy from them again or another Ford if the parent company doesn’t do something and quick More

Greg Reinhardt, Sales Associate with Braden Ford, has given me exceptional service and has helped make James Braden Ford a friendly place to shop for your new vehicle. No high pressure sales technics. My given me exceptional service and has helped make James Braden Ford a friendly place to shop for your new vehicle. No high pressure sales technics. My recent purchase of a new 2022 F-150 was a very rewarding experience. Greg was excellent in helping me find the right vehicle that fits my current needs. His friendly and professional manner was top notch. This is the 4th new vehicle I have purchased from James Braden Ford and my second new vehicle from Greg. It definately won't be my last. Thank you Greg for your professionalism, honesty and patience you have shown. And...thank you for the wonderful experience. Looking forward to picking up my new F-150. More

Just got home from an amazing buying experience at Braden Ford. Purchased a 2022 F150 and couldn’t be more pleased with the service I received. My sales representative Tony Dutra was friendly, knowledgeable Ford. Purchased a 2022 F150 and couldn’t be more pleased with the service I received. My sales representative Tony Dutra was friendly, knowledgeable and easy going. Absolutely no pressure and he made sure I got the exact vehicle I wanted. That same easy going approach continued when dealing with Craig Elliot in the business office. Craig covered all the bases in a very understandable manner to help me choose my payment options and any warranty items I might need. This dealership is ultra professional making the customer the number one priority. I will recommend Braden’s to any friends or family in the market for a vehicle. John Gardner Kingston ON More

Greg Reinhardt helped us with the purchase of a new F150. Helped us get the best possible trade-in for our other vehicle. This is the second purchase through Braden Ford and was a great experience both tim Helped us get the best possible trade-in for our other vehicle. This is the second purchase through Braden Ford and was a great experience both times. Great friendly atmosphere as well as it feels like a family amongst the people working. Thanks again Greg for all your help More

I upgraded from a 2015 Ram to a 2018 F150 this fall. Greg was my salesman and found me a beautiful truck in a few days. My wife was impressed and went in and traded up to a Ford Edge a few weeks later. Greg was my salesman and found me a beautiful truck in a few days. My wife was impressed and went in and traded up to a Ford Edge a few weeks later. Greg was professional and down to earth. Thanks Greg More

Couldn’t have been treated any better, Craig made sure everything went well and Jodie in service did a fantastic job all of Braden people are great and friendly everything went well and Jodie in service did a fantastic job all of Braden people are great and friendly More

We traded in our 2015 F150 XTR for a brand spanking new 2021 Ford XLT Explorer, and picked it up today. 15 years ago Craig Richardson sold me my first Explorer. All together we have purchased 4 vehicles an 2021 Ford XLT Explorer, and picked it up today. 15 years ago Craig Richardson sold me my first Explorer. All together we have purchased 4 vehicles and dealt with Craig each time. He is a pleasure to work with, and we highly recommend dealing with Craig. We also want to mention that the service department has always took care of our needs and have went above and beyond when needed. So if you need service work done or looking for a newer vehicle James Braden Ford is the place to be. Deb & Tom Kennedy More

Just made arrangements to have snow tires put on in November with Tracy....She could not have been nicer or more accommodating . She makes everything better. Great service always Gerry November with Tracy....She could not have been nicer or more accommodating . She makes everything better. Great service always Gerry More

really unhappy about getting charged for an item that I told Braden Lincoln was already faulty. but Branden had their mechanic test it out on their diagnostic to confirm what I already told them was the pr told Braden Lincoln was already faulty. but Branden had their mechanic test it out on their diagnostic to confirm what I already told them was the problem and I them had to pay $146 for the pleasure, what a rip. More