JP Motors

Great Experience! The first car I ever bought actually was from JP Motors back in 2008 and I recently just bought my second car from JP Motors and Jim Downs was a treme The first car I ever bought actually was from JP Motors back in 2008 and I recently just bought my second car from JP Motors and Jim Downs was a tremendous help. He was great at showing me everything about the cars I was looking at. At one point he drove me over to the other lot to see a car I saw online as it wasn't at 'Lot A'. I was still unsure about which car I wanted, Jim let me take my time and think it over for a night before my final decision. It was a great experience, I'm very happy with the car I'm purchasing and I look forward to my new car! More

Daughter Cruzing to University My boss recommended me to JP Motors. I narrowed my search to 4 suitable vehicles, and I am proud and pleased that Kenny was able to help my daughter a My boss recommended me to JP Motors. I narrowed my search to 4 suitable vehicles, and I am proud and pleased that Kenny was able to help my daughter and I. Now she can Cruze off to University in style. Thank you Kenny, Jaclyn, and everyone at JP Motors that helped make this happen! More

Best deals I have bought 6 trucks over 25 years from JP Motors. I put in my requirements and they never stop looking until the exact one comes available at the r I have bought 6 trucks over 25 years from JP Motors. I put in my requirements and they never stop looking until the exact one comes available at the right price , mileage and options. Fianance problems never exist for me. I tell with whom I bank and they get me the loan there at a better rate then my bank, incredible eh. More

2000 f150 I brought a 2000 f150 Harley Davidson truck great truck great service great people that work there... I tell everyone that are looking for a used car I brought a 2000 f150 Harley Davidson truck great truck great service great people that work there... I tell everyone that are looking for a used car to go to JP Motor in Burlington thanks again J.Hazelaar More

Great, Easy to Deal With, There to Help Anytime. Steve was great to deal with. There to ask questions along the way. As well as take you step by step throughout the buying process. Steve was great to deal with. There to ask questions along the way. As well as take you step by step throughout the buying process. More

NICE CHANGE Sales person Jim Downs was great to deal with, no pressure and no double talk. A real change from the usual car sales people, Kimberly Ferraro needs t Sales person Jim Downs was great to deal with, no pressure and no double talk. A real change from the usual car sales people, Kimberly Ferraro needs to keep her word when she say's she will call you about information. The vehicle I purchased was exactly what I test drove and in mint condition when I picked it up. Good job to the detailing and delivery department. Overall a good experience. More

Broken promisses My sales person William lied about the vehicile in order to make the sale. Then Kim Ferraro promised to have the vehicle ready for a certain day than My sales person William lied about the vehicile in order to make the sale. Then Kim Ferraro promised to have the vehicle ready for a certain day than was not available to reach that day and did not have the car ready. She did not return phone calls. When finally contacted by other employees she said I could pick up the car at 10am Monday. Than called over the weekend and said I could no longer pick it up at that time. This dealership customer service is appalling! More

Financing You would think a company would be able to finance any auto they have on the lot with the button saying it can be done. but after looking for a auto I You would think a company would be able to finance any auto they have on the lot with the button saying it can be done. but after looking for a auto I like that was cheap 2009 Jeep Compass Sport/North Price: $4,500 to be told it couldn't be financed because it was under $7000, shouldn't be listed to be financed at all One disappointed Customer George More

The Service Department has terrible Service I bought a 2008 Nissan Altima in late February, 2017. The actual process of looking for the car and the purchase and getting the car went great. I wa I bought a 2008 Nissan Altima in late February, 2017. The actual process of looking for the car and the purchase and getting the car went great. I want to thank Steve Heczko for helping with the no pressure assistance in picking the car and answering all my questions. I picked up the car at 4 p.m. on a Friday afternoon, 20 minutes later things started going downhill. On the way home the tire pressure monitor went off, I called the service department on the following Monday morning and brought it in and had to have a tire sensor replaced. 6 days later I had to take it back in again due to tire pressure monitor light again and the check engine soon light came on, they replaced the air fuel filter and yet another tire sensor. I had the car back in twice more, the third time for tire pressure monitor again, they reprogrammed the tire pressure system. The last time was for tire pressure monitor again and service engine soon and on the last visit which was only a few days before the 30 day warranty was over, they replaced the engine air filter and the remaining two tire sensors. I was advised by the very nice and apologetic ladies at the front desk that because I had been in so many times they had their best mechanic look at it. The car ran great for just over a month, I've had it at a Nissan dealership twice since April 5th, for the check engine soon light coming on, and its been the same code as when I took it to JP Service Department. The first time I took it to the Nissan dealership it was because the Self Learn had not been cleared when JP Motors worked on it the last time. I just had to take the car in yet again for the exact same thing, this time they had to replace the air fuel filter that JP Motors replaced.in March. There is something wrong with a business that takes a customers hard earned money, then does nothing to help them when what they've sold them doesn't work the way it should. I went to JP Motors because I had heard great things about them, turns out I was misinformed. I won't ever come back. More

Sales and financing Steve the sales person at J P Motors was very nice, not pushy, and allowed me to test drive several vehicles. Financing paperwork was performed in a t Steve the sales person at J P Motors was very nice, not pushy, and allowed me to test drive several vehicles. Financing paperwork was performed in a timely manner. More