JP Motors

Helping me out, again and again! I purchased my first car from JP Motors earlier this year and had the smoothest purchase process of any major purchase in my life. Everyone (Steve esp I purchased my first car from JP Motors earlier this year and had the smoothest purchase process of any major purchase in my life. Everyone (Steve especially!) was kind, patient, and understanding, and once I finally found my car, Nicholas (a super hero!) made the financing process clear and visible, and helped sort out any misconceptions I may have had. When I found myself in a tough spot of having to purchase another car rather soon after, the team once again stepped up and helped with resolving the mounds of paperwork I had to deal with. I can't thank Steve or Nicholas enough for their immediate responses to any and all questions, and the way they stepped up to the plate to bat for me. Everyone around me has said that my experience and story has fuelled their decisions for where they'll be picking up their future vehicles! Thanks again. More

BEWARE Would advise you to look elsewhere. Our experience with Jp motors has been terrible. Then to top it off car wasn't ready for two weeks after signing f Would advise you to look elsewhere. Our experience with Jp motors has been terrible. Then to top it off car wasn't ready for two weeks after signing for it AND got slapped with so many hidden fees despite being told the fees would be removed. Not impressed More

Outstanding! Outstanding customer service, this was by far the most pleasent purchase I have experience with a dealership. Everything was taken care of for us, the Outstanding customer service, this was by far the most pleasent purchase I have experience with a dealership. Everything was taken care of for us, the trade in was paid out handsomely, the prices were very fair. Nicholas ensured he guided us in the proper direction for a family vehicle, while keeping in mind our budget and safety of course. We were never pushed outside our comfort zone. Warranty is a must at JP it covers EVERYTHING! JP truly cares about you and keeping money in YOUR pockets. thank you so much Nicholas, we will recommend you guys to all our family and friends! More

Ken is an awesome advisor I am very pleased with Ken's help at JP Motors. He was very helpful, patient, informative, and had a good sense of humour. Made the experience very en I am very pleased with Ken's help at JP Motors. He was very helpful, patient, informative, and had a good sense of humour. Made the experience very enjoyable. Highly recommend him if you're looking for a great car!! More

Amazing customer experience These people at JP Motors have exceeded every expectation I had. I had worries going in and they took those worries away. With educating me on product These people at JP Motors have exceeded every expectation I had. I had worries going in and they took those worries away. With educating me on product and financing we were able to make a decision based on more than a feeling. We had all the facts in front of us and it made the decision process that much easier. They really make you feel like they have your back. And as far as I can tell they do have your back. I have nothing but positive feedback for this organization and especially Dave and Jaqlyn. Thanks for making this a great experience... Mark Just More

CADILLAC MEN!!! EXACTLY LIKE THE MOVIE!! I purchased a car with a "30day bumper to bumper", as Paul Davis said, warranty. Two months later, I am still waiting. 1)Dying battery, had to fight I purchased a car with a "30day bumper to bumper", as Paul Davis said, warranty. Two months later, I am still waiting. 1)Dying battery, had to fight to get a new one.The mechanics said they cleaned the battery terminals. Written on the invoice they gave me. I changed the battery myself, took pictures and guess what, the battery was not touched at all. 2)Damaged wheels, "only cosmetic, we don't fix that!". The car still vibrates,and I will have it fixed by MY qualified mechanics. 3)Windshield wipers no good, had to fight to get new ones, were not replaced even though safety inspection passed. 4)Paid to have the muffler repaired at my mechanic, loose parts...was not covered or found on the saftey. 5)Paul Davis promised me a bug deflector"I can throw that in for you Buddy". then said "I never said that." 6)I was promised paint touch up pen, because there are many many scratches.@months still waiting. 7)The bluetooth does not work on the radio. I told them about it from even before I signed for the car, I got a reply on August 29 after I called and called service...We are waiting for Ryan Pattinson to give us the OK, to put a used part in. At Nissan the cost is 900$ plus tax plus installation for the part. More

Extented warranty and Gap cancellation. Issue solved .We finally come to common agreement.I was at the office today and it was good understanding and I hope it continues this way. Issue solved .We finally come to common agreement.I was at the office today and it was good understanding and I hope it continues this way. More

A good experience JIM D. WAS helpful and kind throughout my experience. He was able to get us what we were looking for and helped us with our trade in. JIM D. WAS helpful and kind throughout my experience. He was able to get us what we were looking for and helped us with our trade in. More

Bought an Acura MDX from this dealership After I bought the salesman, Peter, said that I should pay $400 administrative fee. As I was coming from out of town, I paid. There were parts missing After I bought the salesman, Peter, said that I should pay $400 administrative fee. As I was coming from out of town, I paid. There were parts missing on the car and they promised to fix but never sent the parts to me. They tried to sell me extended warranty on the transmission etc. I did not buy the extended warranty. I would be very careful next time I buy a used car. More

Great Variety of Cars to choose from!! I recently purchased chevy malibu from JP Motors. The car is in good shape, all safety and e-test done by the dealer including oil change and other ne I recently purchased chevy malibu from JP Motors. The car is in good shape, all safety and e-test done by the dealer including oil change and other necessary repairs. One year of complementary walkaway insurance as well. They have a good variety of cars to choose from. Initially had some problems with financing and fees but got it sorted out by Mr. Ryan Pattinson who delivers good customer service and listened to my problem. An advice: just ensure to discuss entire details before hand if you opt for financing. More