Hyundai on Hunt Club
Ottawa, ON
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948 Reviews of Hyundai on Hunt Club
I asked a quote for tire swap for the winter. I have been told it would cost $49.95. When I picked up my car, the bill is more than it was quoted. The company charges me extra consumables $2,65 a I have been told it would cost $49.95. When I picked up my car, the bill is more than it was quoted. The company charges me extra consumables $2,65 and hygiene $4.68, a total of $7.33 extra before the tax. I was so supprised. I was reconfirmed by the staff who took my car in for the cost of $49.95. At the time she did not mention any of these additional charges. To me, it is not about the money, it is the trust and the integrity of the company. It is dishonest when they treat their customers like this. A huge disappointment!!! More
I emailed dealership 4 days ago to advise them of a horrific customer service experience I had with their roadside assistance department. I requested a call back to discuss and now 4 days later I hav horrific customer service experience I had with their roadside assistance department. I requested a call back to discuss and now 4 days later I have not heard a word from them. I have purchased 2 vehicles from them in the past 3 years and I highly doubt I will ever go back based on this lack of communication on their part. More
Very disappointing. Called an hour before heading down to make sure vehicle was still available and when I arrived they said it had been "auctioned off". What a waste o Called an hour before heading down to make sure vehicle was still available and when I arrived they said it had been "auctioned off". What a waste of time. More
This dealership continues to be a huge disappointment when it comes the their service department. Most staff are extremely rude and treat long time customers like garbage. Staff turnover is high and th when it comes the their service department. Most staff are extremely rude and treat long time customers like garbage. Staff turnover is high and they don't listen to you. I will never buy another car there again. I've purchased more than 5 cars there and they have lost my business. Nabil in finance department is the only thing that they got right. He is the best! More
If I could give them a zero I would. They can't even fix a brake light, literally! My own mechanic had to fix it after Hyundai tried twice & failed (& charged me by the way). I'm suppose They can't even fix a brake light, literally! My own mechanic had to fix it after Hyundai tried twice & failed (& charged me by the way). I'm supposed to get free oil changes for the entire time I own the vehicle. Twice they tried to bill me, with no luck. Today's oil change took 6 & a half hours!! I dropped it off at 10am & got it back at 430pm!! Every trip is a nightmare. They're ignorant, pushy & they always try & justify their incompetence. Today I tried to order a blower motor to buy (not install). They told me 2 to 3 months before I'll get one. I called another Hyundai dealership. The blower motor will be here in 7 to 10 days. Honestly, how are these people still in business!?! Absolutely the worst service!!!! More
My experience with Reggie was great. He was very helpful and made my first car purchase go as smooth as I could have hoped! Would recommend him to anyone! He was very helpful and made my first car purchase go as smooth as I could have hoped! Would recommend him to anyone! More
Terrible place, very untrustworthy. Brought a car from them in November only to find out the summer tire they sold me with the car are to unsafe to even put on. Brought a car from them in November only to find out the summer tire they sold me with the car are to unsafe to even put on. More