
Hyundai on Hunt Club
Ottawa, ON
Filter Reviews by Keyword
By Type
957 Reviews of Hyundai on Hunt Club
They forgot I was there and I was trapped at the dealership for two hours after they closed. I had to call the police to be let out. I was told that a few months from now I would be given a hat or s dealership for two hours after they closed. I had to call the police to be let out. I was told that a few months from now I would be given a hat or something for it. The sales rep told me the first four payments would be taken care of, but when it came time to sign the contracts they said I rejected the four payments which I did not. Told them my budget was 18k and they went straight to 30k. Weeks went by between phone calls, they never called me back and I had to chase after them. Requests were ignored, answers changed constantly. For $30,000 I got fast food level service. I absolutely could not refer people to this business. More
Reg was very helpful on the phone and made an appointment to see me the next day. He did everything he could to get me the best price. The car came with snow tires so I he knew I would need summer tires when to see me the next day. He did everything he could to get me the best price. The car came with snow tires so I he knew I would need summer tires when the time came, he called me 2 weeks later to let me know he had a great deal on tires he was taking off another client’s car and wanted to check in with me first before selling them to anyone else. More
Bought a used Santa Fe from here on initial test drive noticed vehicle had an oil leak. So I mentioned it and was told it would be fixed on delivery. Day of delivery I get a call that the vehicle isn’t re noticed vehicle had an oil leak. So I mentioned it and was told it would be fixed on delivery. Day of delivery I get a call that the vehicle isn’t ready. I had to wait 4 more days to pick it up. On pickup the car wasn’t even cleaned properly and I had to return to get it recleaned which was just as bad. 2 days after pick up I noticed that the leak was still there even though they said they fixed it. As it was still in warranty I returned 6 times to get it fixed and it still wasn’t in the end I took it to another shop and had it repaired. Also in the ad it said it came with winter tires so when we go to pick it up I mentioned that there’s no winter tires to which they said that there was a mistake in the ad. When I showed them the OMVIC page saying that this would have had to have been told to me before I signed they got rude and tried to tell me I was wrong I had to go to the sales manager before anything was done and they finally gave me tires. Needless to say when I go to buy my next car it will not be from here More
Thank you Reg! You were so helpful with renewing my lease. Thank you for being so knowledgeable and for guiding me through this process and answering any questions I had! lease. Thank you for being so knowledgeable and for guiding me through this process and answering any questions I had! More
They are very helpful, honest and nice👌.For us, this is They are very helpful, honest and nice👌. For us, this is a first experience to buy a car in Canada but it was fantastic and smooth 👍& They are very helpful, honest and nice👌. For us, this is a first experience to buy a car in Canada but it was fantastic and smooth 👍🏻 More
Keep your eyes open on your bill Not honest people have all deals in writing fake smiles monitor your numbers I've got charged for my free tires they've promised (bad) be careful of Not honest people have all deals in writing fake smiles monitor your numbers I've got charged for my free tires they've promised (bad) be careful of packages they sell you make sure to break down all numbers on every item. you end up paying every item individually More
Amazing and uncomplicated Reg, Jesse and Johnny went above and beyond my expectation. Reg, thank you so much for taking a hopeless situation and making it painless. You truly w Reg, Jesse and Johnny went above and beyond my expectation. Reg, thank you so much for taking a hopeless situation and making it painless. You truly went above and beyond even with my trade in vehicle. I would without hesitation and have already recommendation folks and will continue doing so in the future. The biggest thank you to Hyundai staff on Huntclub rd for putting me in a vehicle within 3-4 days. Thank you. Sheril More
I bought my car in June 2019, customer service is terrible, rude staff and very less clarifications and explanations about the charges and hidden costs. Went to the bank to pay my loan amount and got terrible, rude staff and very less clarifications and explanations about the charges and hidden costs. Went to the bank to pay my loan amount and got to know all the hidden charges which hunt club didn't explain clearly at the first place. Being new in Canada i trusted their customer service while buying my new car but they ripped me off with a large sum. Please don't rip off your customers who provide you sales. You just lost a valued customer. I will never recommend anyone to choose anything from your company and struggle as i did. More
Second purchase with Reg and Johnny looking after the financing. Both are professional and efficient. Hence why I returned. They both make the purchase of a vehicle a great experience. financing. Both are professional and efficient. Hence why I returned. They both make the purchase of a vehicle a great experience. More
Great Experience! Reg was so very helpful in making sure everything was understood properly and that we were on the same page. He made an experience that I would’ve oth Reg was so very helpful in making sure everything was understood properly and that we were on the same page. He made an experience that I would’ve otherwise found uncomfortable into a very positive one! We are loving our brand new Tucson! More