Hyundai West Island
Dorval, QC
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144 Reviews of Hyundai West Island
Overall review Walid El-Srouji, the sales consultant, was very nice, honest, and readily available. I would recommend him for your next Hyundai experience. George P Walid El-Srouji, the sales consultant, was very nice, honest, and readily available. I would recommend him for your next Hyundai experience. George Popescu, the general manager, was very accommodating and helpful. All in all the experience was a good one. I look forward to great service from them moving forward for my new Ioniq Plug-In. More
Very bad customer relations Try to sell me a demo thatwas not available for me to see and when i expressed disappointment they were completely dimissive basically telling me to t Try to sell me a demo thatwas not available for me to see and when i expressed disappointment they were completely dimissive basically telling me to take the door. My intentiob that evening was 100% to buy a car! Very unprofessional and arogant manager. More
New car purchase We recently purchased a new 2018 Elantra GL from Hyundai West Island and were very pleased with the service we received from our salesman Walid El Sro We recently purchased a new 2018 Elantra GL from Hyundai West Island and were very pleased with the service we received from our salesman Walid El Srouji. He is very knowledgeable about all Hyundai vehicles ( as we also looked at other models such as the Kona and Elantra GT) but especially with the model we bought. As well he was very courteous, dependable and a pleasure to deal with. Finally, he gave a excellent tutorial of all the built-in options and features this car has while at the same time setting up the Bluetooth, Radio and many other of the accessories. We would also like to thank Sako Yacoubian, the Business Manager we dealt with and all the staff behind he scenes responsible for the prep and delivery of our vehicle. We highly recommend visiting this dealership when purchasing your next vehicle as I know we absolutely will!!!!! Thanks again guys!!! More
Caring, Professional Dealership I had issues with Hyundai Canada and my dealership, Hyundai Canada West Island, went far and beyond to resolve the issue. They swiftly responded and g I had issues with Hyundai Canada and my dealership, Hyundai Canada West Island, went far and beyond to resolve the issue. They swiftly responded and got to the bottom of it. If you feel like Hyundai has let you down in the past, use this dealership because they are better than the corporation. They care if you have a problem. Great people who work there, great service. They deserve your business and you deserve their service in which they show familiarity, sensitivity and the kind of customer service you only dream of. More
Fin de non recevoir pour un pneu crevé! Depuis que j'ai acheté mon véhicule neuf 2017, je ne me suis jamais senti le bienvenu chez ce concessionnaire. Il vient maintenant de me démontrer qu' Depuis que j'ai acheté mon véhicule neuf 2017, je ne me suis jamais senti le bienvenu chez ce concessionnaire. Il vient maintenant de me démontrer qu'en effet, je suis «qualité et quantité négligeables»!. Le 5 avril dernier, j'ai fait mon entretien régulier qui m'a coûté 445$. Dans ce prix, il y avait inclus une crevaison à 25$. Tout était correct quand j'ai repris le véhicule sauf que je viens d'appeler pour signifier que mon pneu se dégonflait à nouveau et que je pourrait laisser mon véhicule lundi à 7H pour toute la journée pour qu'ils puissent réparer le pneu. Et bien non, désolé mais nous n'avons pas de place avant jeudi. Alors pour une simple crevaison, ils ne peuvent faire ce petit effort pour me dépanner. Et bien adieu Hyundai west island. Vous ne méritez plus ma clientèle. More
Treated like family! You can't get better service anywhere else! Everyone from sales, administration, service and customer relations all treat clients like family. My fa You can't get better service anywhere else! Everyone from sales, administration, service and customer relations all treat clients like family. My family has been doing business with Hyundai West Island for for our last 3 cars and have referred several friends to the dealership as well. Everyone is more than satisfied and we always leave knowing that they did whatever they could to make things work out for all of us. They are able to run a successful business and still be human. If you want to be treated fairly and with respect, this is the place to go! More
je suis, en général, satisfait de la prestation du service Bonjour, Madame Perreault. Je vous suis très reconnaissant de m’avoir accompagné dans le choix et l’achat de mon véhicule, lesquels étaient devenus Bonjour, Madame Perreault. Je vous suis très reconnaissant de m’avoir accompagné dans le choix et l’achat de mon véhicule, lesquels étaient devenus tout un processus. Qui plus est, vous avez pris le temps de m’apprendre à utiliser les différentes fonctionnalités du deuxième véhicule, ce que j’ai grandement apprécié. Je tiens à remercier également M. Yacoubian ainsi que M. Popescu. Celui-ci s’est montré très courtois et a fait preuve de patience et d’un grand professionnalisme. Je regrette très sincèrement tout inconvénient que j’aurais causé lors de mon achat. En effet, je suis, en général, satisfait de votre prestation en tenant compte de l’ensemble des services dont vous m’avez fourni. En définitive, je prie pour que le Créateur-Dieu vous fasse connaître un vif succès auprès de votre clientèle, voire dans votre carrière. Salutations distinguées, Aniel Doxy More
TOP SALESMEN IN MONTREAL.... EXCEEDS EXPECTATIONS Dani Jerdak, Nickie Di Cesare and Sako Yacoubian , Work Ethic go beyond the call of duty. Theirs positive attitude and natural people skills are to Dani Jerdak, Nickie Di Cesare and Sako Yacoubian , Work Ethic go beyond the call of duty. Theirs positive attitude and natural people skills are to be applauded. My children and I are truly happy with our car. It's Safe comfortable and beautiful. My children were so happy when they say the car, they jumped right in to chose which side they were going to be seated. Thank you Sonia More
Excellent and honest, a completely stress-free experience A wonderful, zero pressure transaction. I called about a 2017 Elantra on Monday and drove it off the lot on Wednesday as a very satisfied customer. A A wonderful, zero pressure transaction. I called about a 2017 Elantra on Monday and drove it off the lot on Wednesday as a very satisfied customer. A completely smooth and easy process from start to finish. Samuel Pepin (and everyone else) was honest and helpful in every way - I want to emphasize how zero stress he made the entire purchase experience. The dealership and Samuel will have my future business. Tell them Tim sent you :) ! More
Excellent service and experience! I bought a Sonata in 2014 at Hyundai West Island. I just bought a Santa Fe XL Ultimate 2017 and my experience with Hyundai West Island has been amazi I bought a Sonata in 2014 at Hyundai West Island. I just bought a Santa Fe XL Ultimate 2017 and my experience with Hyundai West Island has been amazing again! The service is perfect ! All the sales team and the service team are friendly and pay attention to your needs! I always go to Hyundai West Island for the service and the maintenance of my cars! I highly recommend them. Thank you Hyundai West Island! More


