Hyundai West Island

great place to purchase your car I was thoroughly impressed with the level of service that I received from Oliver Horvath, Nickie Di Cesare and Karine Béchard. Truly a family atmosphe I was thoroughly impressed with the level of service that I received from Oliver Horvath, Nickie Di Cesare and Karine Béchard. Truly a family atmosphere, I would recommend Hyundai West Island without hesitation! More

BEST experience I've ever had for purchase and service Bought a new car in 2013 and returned to purchase a pre-owned car for my wife 3 months later. The sales process was smooth without any hidden fees or Bought a new car in 2013 and returned to purchase a pre-owned car for my wife 3 months later. The sales process was smooth without any hidden fees or pushy tactics for both new and pre-owned cars. Cars were delivered as expected and any concerns were addressed quickly without issue; the pre-owned car needed some suspension work and was done at their expense. Every time I brought it in for service, it was just like visiting the garage I’ve been going to for 10+ years. Steve always makes you feel welcome and explains things honestly and in plain English. It gets better… I started having trouble with my car 3 years in and they suspected the clutch. After warning me that I may be on the hook for the repair if it was just the clutch, they found the cause and worked (fought) to get everything taking care of under warranty. Michael provided daily updates and my car was ready to be picked up, with $4000 of work done free of charge, within a week! Would recommend them for new and used cars as well as all the service! More

Excellent Service And Customer Relations I apologize as this review is very long overdue! I continue to recommend Hyundai West Island for its' incredible service, caring staff and wonderful I apologize as this review is very long overdue! I continue to recommend Hyundai West Island for its' incredible service, caring staff and wonderful customer relations! Without a doubt, they are the best car dealership on the West Island, I know this as I have changed cars four times in a short period of time...none of which were Hyundai vehicles! This dealership aims to please at all levels,and I also need to express my pleasure in driving my Hyundai Sonata, It is a wonderful car! The following employees' need mentioning as they are outstanding, courteous, professional, timely and go above the call of duty each and every time I deal with them! They also have a tremendous sense of humour,something we do not always find in todays' busy world and at such a busy dealership! I need to say Thank-You to each and everyone of them,and they are: Rene Racine, Fixed Operation Mgr Steve Guntrip, Service Advisor Kevin Guibault, Service Advisor Phillip Hosson, Call Centre CoOrdinator Sophia Kahn, Manager Customer Service Alvin, Mechanic Try Hyundai West Island, You Will Be Absolutely Satisfied! Sincerely, Diana Laprairie More

Always easy, family experience When I go to see steve, it's like going to see my uncle. A nice chat, an easy transaction. Excellent customer service! Thank you Hyundai West Island! When I go to see steve, it's like going to see my uncle. A nice chat, an easy transaction. Excellent customer service! Thank you Hyundai West Island! More

Courteous, Professional & Efficient I brought my car in without an appointment, Mr. Guntrip opened a file and after all the particulars were recorded, told me the car would be looked at I brought my car in without an appointment, Mr. Guntrip opened a file and after all the particulars were recorded, told me the car would be looked at and I would be called once the problem was found. And that is what happened! In my case, the repair was completed the same day. When I picked up the car, there were no surprises. Efficient and Professional, that's the way it should be! I had been reluctant to return to a dealership since I had received unsatisfactory service at two other Hyundai dealerships prior to this; but I will go back Hyundai West Island. More

fantastic experience Many thanks to Steve Guntrip and the fantastic team at this dealership. In two visits they solved a problem that was getting the runaround at my loc Many thanks to Steve Guntrip and the fantastic team at this dealership. In two visits they solved a problem that was getting the runaround at my local dealer, for 4 months. My 2011 elantra had a non functioning back up camera, went to the local dealer many times and they wanted me to buy a radio 950.00$ not covered by the extended warranty. My brother recommended going to West Island as he was always satisfied there. On the first visit it was determined that it truly was a malfunctioning back up camera which is covered by the warranty. They ordered the camera and replaced it. Great service very friendly and professional. Thanks again. More

honesty and efficiency At Hyundai West Island I love the atention they have for customer service. I appreciate the shuttle service provided. A big pkus in my books. I apprec At Hyundai West Island I love the atention they have for customer service. I appreciate the shuttle service provided. A big pkus in my books. I appreciate the transperency of the explination given by the service department. The explination are always provided in a manner that is understandable as I am not a tech guy. I like the honesty and efficiency of this dealership. I recommend Hyundai West Island! !!! More

Very Happy Customer I bought my Hyundai Elantra at this dealership but was uncertain where to follow up with service, because there was another Hyundai Dealer much closer I bought my Hyundai Elantra at this dealership but was uncertain where to follow up with service, because there was another Hyundai Dealer much closer to where I live. I decided to 'try' Hyundai West Island (where I had purchased my Elantra) for my first servicing, thinking that if I wasn't pleased, I'd continue with the closer dealership near my home. To my surprise, EVERYONE here was so friendly, courteous, and obliging, which made me feel very comfortable. No one was out to be pushy with servicing just to make money! Whatever was suggested was absolutely truthful and valid. René was very helpful with his recommendations, as well as Kevin advising me. Louis was very knowledgeable with the job that he did, and Janelle was always attentive whenever I called. (Steve and Rak were also very hospitable and cordial for the short time that I had spoken to them.) Sophia, customer relations manager, was partly instrumental in my decision to continue here, and now HYUNDAI WEST ISLAND is my new home! I'm willing to travel twice as far to come here (compared to the other place), but it's certainly worth it. In other words, I'm 'going the extra mile' to come here, and the employees are 'going the extra mile' to do things right and to serve me well. I've noticed that they go out of their way to satisfy their clients. More

Outstanding Professional, friendly, knowledgeable, detailed and well organized describe the efficient and dynamic Hyundai West Island team of Ziad, Hikmat and Kar Professional, friendly, knowledgeable, detailed and well organized describe the efficient and dynamic Hyundai West Island team of Ziad, Hikmat and Karine.Their excellent customer service reinforced our decision to purchase an Elantra GT-GLS. We love the drive and the sporty look of our car and definitely recommend a visit to this dealership. A five star experience from start to finish! More

Amazing service and people We bought our first Hyundai from here in 2012 and went back a couple of weeks ago to to trade it in for a newer model. The service was excellent from We bought our first Hyundai from here in 2012 and went back a couple of weeks ago to to trade it in for a newer model. The service was excellent from start to finish, when we walked out with exactly what we wanted, both in a car and for our budget. Thank you to Hikmat, Ziad and Dani for the excellent service, and especially to Sophia for entertaining our children for almost 3 hours whilst we were going through our decision making process. This dealership is not only family friendly, but filled with great people so I will definitely be coming back to get my car serviced here! If you are looking for a Hyundai, I would highly recommend purchasing it from here! More