
Hunt Club Nissan
Ottawa, ON
Filter Reviews by Keyword
By Type
1,188 Reviews of Hunt Club Nissan
Very pleasant experience, love my new Leaf Initially we went for a test drive with Lisa and fell in love with the car. Lisa was very knowledgeable about the car and couldn't do enough for us. Initially we went for a test drive with Lisa and fell in love with the car. Lisa was very knowledgeable about the car and couldn't do enough for us. We went out for a second test drive and joined the waiting list. We were expecting a 3-5 month wait, but there was a cancellation so we got our car in just over 3 weeks. We were very, very lucky. The fact that the Leaf is in such demand meant that we didn't feel we had much negotiation room. This may have made our experience a little more pleasant since they were getting full margin however at no time did I feel we were being taken advantage of. They charged us the MSRP without a lot of additional extras. Ediz sold us an extended warranty. There was some confusion over exactly what was covered (since this is an electric car and all the brochures were written for gas cars). He discovered that an additional optional coverage was needed but his boss was kind enough to throw in that additional coverage at the originally quoted price. He was very knowledgeable, professional and personable so we would certainly deal with him again. Lastly, Lisa and Joe were there for us during the handover process and Lisa has followed up twice since we got the car a little over a week ago to make sure we weren't experiencing any issues. Overall we are very happy with the service we received. We really love Lisa and will be contacting her again when it comes time for another new car. Everyone at the dealership was friendly and thoughtful. It was the best car buying experience I've ever had. I highly recommend them, More
Frustrating Did a lease transfer from myself to another party for a vehicle bought at this dealership. There were problems throughout the whole transaction. 1. Did a lease transfer from myself to another party for a vehicle bought at this dealership. There were problems throughout the whole transaction. 1. It took weeks to get the paperwork for the transfer set up 2. When we arrived for a pre-arranged appointment to sign the lease transfer the person required wasn’t available and when he did show up, he couldn’t find the paperwork and seemed to know next to nothing about the transaction. 3, Nissan Canada continued to withdraw lease payments from my account since (according to Nissan Canada) the dealership had not submitted the paperwork. Nissan Canada also told me I would have to deal with the dealership (Hunt Club Nissan) 4. I spent 3 weeks trying to get the dealership to issue a cheque for the refund. No success and phone calls were never returned. 5. I went into the dealership and ended up talking to Nissan Canada about the refund - in spite of them previously telling me that I had to work with the dealership. 6. Still waiting for a cheque from Nissan Canada. More
Excellent service! Answered all of my questions. Took a lot of time to help me feel like I made the right decision. Followed up regularly to make sure that things were g Answered all of my questions. Took a lot of time to help me feel like I made the right decision. Followed up regularly to make sure that things were going well! More
Mr Habbal and Service manger made it happen,.Great Job done. My 2010 Murano had a transfer case problem and needed brakes. Mr Habbal and the service Manager (Peter) made it happen at an affordable price with si My 2010 Murano had a transfer case problem and needed brakes. Mr Habbal and the service Manager (Peter) made it happen at an affordable price with significant from many staff right down to the mechanic. They all went out of their way to get a used transfer case (with warranty) and implemented it in a excellent time frame. Car runs like new. Thanks everyone. More
Great customer service thanks to Lisa and Management Our 2018 Murano was delivered on time and Lisa was very professional. We had a technical issue with the ABS after 4 days. Service and the advisor fa Our 2018 Murano was delivered on time and Lisa was very professional. We had a technical issue with the ABS after 4 days. Service and the advisor failed to call me with an update, so I had to call to follow up. They did call me to let me know that the parts would take 1-4 weeks because Nissan Canada did not have any in stock. Hussein the GM made sure that it was corrected immediately and offered to take care of our first oil change. He came through for us and had our Murano ready in 2 days and not 4 weeks. More
Excellent service, always tried to help me get the best deal We bothered Hassan for like two weeks and he was always happy to help us. Even in his day off! We browsed like a dozen different options. Our Financ We bothered Hassan for like two weeks and he was always happy to help us. Even in his day off! We browsed like a dozen different options. Our Financial Manager (Ali Adnan) was also very helpful and suggested the best options for us. We really like our Rogue! More
AMAZING EXPERIENCED!!!! Hassle free, fabulous service. Keep up the good work Hassan & Ediz. God bless & more sales to come for you guys. I personally appreciates what you d Hassle free, fabulous service. Keep up the good work Hassan & Ediz. God bless & more sales to come for you guys. I personally appreciates what you did for me. Both of you makes my entire family happy. I can feel that you are willing to help those people who are in need. From the bottom of our hearts, we would like to say thank you very much. More
Great service and great experience Dealing with Roberto and Huntclub Nissan was a great joy. The entire team was very helpful and made this car purchase very enjoyable. We were one of R Dealing with Roberto and Huntclub Nissan was a great joy. The entire team was very helpful and made this car purchase very enjoyable. We were one of Roberto's first customers and he did a great job, when we asked him questions about the car and wouldn't know the answer, he was honest and would find the answer very quickly. David More
Great Experience! My husband and I bought a new Nissan Rogue from Hunt Club Nissan and Roberto was our sales consultant. Roberto was honest and upfront about everything My husband and I bought a new Nissan Rogue from Hunt Club Nissan and Roberto was our sales consultant. Roberto was honest and upfront about everything. He ensured our experience at the dealership went smoothly. We are so happy with our purchase! More
Fast/Efficient/Friendly I recently purchased a new 2018 Rogue and was impressed with the friendly assistance offered by Hassan and David. I would recommend this dealership I recently purchased a new 2018 Rogue and was impressed with the friendly assistance offered by Hassan and David. I would recommend this dealership to my friends. More