Hunt Club Nissan

First Time Customer with Positive Experience Ken was a delight to work with throughout our purchase and the shipping of our vehicle to Newfoundland from Ontario. He was professional, always avail Ken was a delight to work with throughout our purchase and the shipping of our vehicle to Newfoundland from Ontario. He was professional, always available, and truly kind hearted! We were truly thankful to have him assisting us and would recommend his service to anyone. Thank you! More

Friendly People We purchased a new Nissan Versa. Unfortunately after the purchase, I realized that the basic model is too basic for me and I asked if we can exchange We purchased a new Nissan Versa. Unfortunately after the purchase, I realized that the basic model is too basic for me and I asked if we can exchange it for the model up. Will see if it will work with the exchange. This is not their fault but mine 100%. The team is very good. Strongly recommended. More

Review - Jason Sampara Jason was stellar! He was very professional and client focused and it was a true pleasure dealing with him. Jason did all he could to help us out and Jason was stellar! He was very professional and client focused and it was a true pleasure dealing with him. Jason did all he could to help us out and it was greatly appreciated by us! Bravo! More

From 0% to 8% interest Extremely upsetting situation when you look at your account and see that your payments have increased by 8% which by the way is a difference of $70.00 Extremely upsetting situation when you look at your account and see that your payments have increased by 8% which by the way is a difference of $70.00 each payment. The sales rep Jorge I dealt with asked to keep the I pad tablet Nissan was giving away to new buyers at the time because he assured me 0% interest. My finance manager Ahmad had also said that I will only be paying for the cost of the car as there will be no interest. It had been only a year since I had purchased the car and all of a sudden I see an unexpected increase on my payments when everyone I dealt with promised ZERO percent... They have all lied straight to my face! They took an advantage of me to the fullest!!!! This dealers reputation is going down each year. sales reps are crooks and there is a reason why most of them don't last there for more than a year. For all we know, firing them and rehiring new staff could be to cover their lies and promises made!!!!! Someone needs to take responsibility and provide resolution!!! They are ripping off people everyday!!!!!! More

They sold a car I had made a deposit for I went to trade in my 2012 Nissan Sentra and buy a 2010 Nissan Rogue on May 19, 2016. I made the deposit they asked for, had my bill of sales issued t I went to trade in my 2012 Nissan Sentra and buy a 2010 Nissan Rogue on May 19, 2016. I made the deposit they asked for, had my bill of sales issued the very same day. On May 26th I received a call saying that they had already sold the car to someone else. Is it not the whole idea of making a deposit a guarantee that the car is yours? They did not care to give me an explanation, nor did they apologize to me. The salesperson said that he did not understand anything. I already filed a complaint before the BBB. I said that I could give them more money for the deposit, but it seems that they are not professional at all. I am never coming back to Hunt Club Nissan. Instead I went and bought a Mercedes Benz. More

Returning Customer Pleased with Service I purchased a vehicle from HCN back in 2011 and had a positive experience. At the time, my Dad did all the talking for me (haha!) but this purchase w I purchased a vehicle from HCN back in 2011 and had a positive experience. At the time, my Dad did all the talking for me (haha!) but this purchase was all my turn. My husband came with me and although he did, I made it pretty clear from the get-go that I would be doing all the negotiating. HCN has done a complete overhaul of its staff since my last purchase and I have to admit that some reviews on this site made me a bit weary. So, from the beginning. I originally contacted them regarding a 2013 Rogue. When I was on the highway one day I saw one that looked quite different and came to realize that the style of the model significantly changed between 2013 & 2014 with the newer ones being larger with more room. This was a huge draw for me as I was a bit worried about the size of the older Rogue's. I decided not to go in at that point but contacted them again once I had a chance to look at the newer models. We originally went in to look at a 2015 Rogue but once we started doing the numbers, and I saw the "big" picture (aka the final number of the entire purchase) I inquired as to how much more it would be to just go new. As most people know, the interest rates are higher on used vehicles (even with our good credit) so for a little bit more it made sense to just go new. Throughout the process I didn't feel pressured at all. Warwick, our sales person, was very easy going and personable. He took the cues from me and really tried to understand exactly what I wanted out of the purchase. When we took the 2015 for a test drive he told us about the vehicle. He was extremely knowledgeable and while I didn't tell him, the features really helped sell us and he did a great job of explaining everything. I commute for work so a comfortable ride, AWD and an all-around safe vehicle is very important to me. Did I feel like I spent more than I wanted to? Yes. But that wasn't because I felt pressured to buy. The numbers just didn't make sense buying used so new was the obvious choice. I must mention Ali on this review. While we spent significantly less time with him than Warwick, he was extremely personable as well and we had a few good laughs with him. I inquired about how doing our own oil changes would affect our warranty. I told Ali how much we pay to do a DIY oil change and he was able to sell me a 16-change package for (a little) less than what we pay to do them ourselves. That was a bonus. All in all I am extremely happy with my purchase and the service I received. This is our 3rd Nissan and our second time buying with them and I would highly recommend HCN to anyone, and Nissan's for that matter. I don't have the vehicle yet but I was told it could take anywhere from 1-2 weeks which I'm okay with. Now for the downside. The only "con" I have is this. It took and awfully long time. We arrived at 10:30am for our test drive and probably didn't leave until 1:00pm. The back and forth between the salesperson and the financing manager is a bit of a pain. It would be really nice if the salespeople had the ability to make final decisions. Other Reviews: To the person who posted about their price being higher than a "Build It" on the website, that happened to me too. The website however is just a MSRP (meaning "suggested") and I was unable to find a dealer that actually sold it for MSRP. With my rebates I *almost* got it down to that price. To the person who complained about the 300km's. I bought brand new. They advised me that out of the factory it has approximately 50km on it. They also may need to source it from a different city so whatever mileage it takes to get it here, will be put on your vehicle. I don't think you will ever get a vehicle where the odometer reads 0. I have never seen one at least. More

Increase Interest % From 0% to 9 % Interest I bought a Nissa Altima at Hunt Club Nissa in Ottawa, ON in 2015. The financial team and the sales guy offered me 0.05% in From 0% to 9 % Interest I bought a Nissa Altima at Hunt Club Nissa in Ottawa, ON in 2015. The financial team and the sales guy offered me 0.05% interest rate on my car loan with RBC. They pointed out that this interes will be the same because I have an outstanding credit rate. Today, after a year, I got a letter from the bank with an increase in the interest rate to 9%. When I called RBC, they told me they could not do anything, because the dealer signed with RBC an agreement in which the client will pay the 1st year 0% interest, and then it will increase up to 9%. I feel the staff at Nissa were cheating me all the time. When I ask for the sales and financial guy who sold me the car, the dealer said they are not working anymore; so they were fired. Why? you can answer. It is logical a person pay more for a car than for a house? Who will be sign a 8% car loan if depreciation affects cars? Be aware ! More

Very nice experience From the time we walked into the showroom everyone was very professional and welcoming and pleasant. My sales person, Imad, was not pushy at all an From the time we walked into the showroom everyone was very professional and welcoming and pleasant. My sales person, Imad, was not pushy at all and was very knowledgeable about the vehicle we were looking at. I would very much recommend him along with the others we dealt with Ali and David. More