Hunt Club Nissan

I purchased a 2021 Nissan Rogue from Hunt Club Nissan. Two experiences with the same service representative have seriously damaged my confidence in this dealership. During an oil change visit, my warra Two experiences with the same service representative have seriously damaged my confidence in this dealership. During an oil change visit, my warranty wasn’t appearing in their system. Instead of investigating or helping me resolve the issue with the appropriate department, the representative simply directed me to finance. I found his manner rude, dismissive, and unprofessional. I was left to sort out the issue myself. On October 27, 2026, I went to the dealership because I had a flat tire and urgently needed a tire-change appointment earlier than November 9. The same representative asked whether I had my tires with me. I said I did not, but could bring them the next day, and he said that was fine. His question gave me the impression that bringing the tires in that day might allow the dealership to accommodate me. When I realized the next day would be difficult, I went home, retrieved the tires, and returned approximately 20 minutes later. He then told me he could not assist and stated that he had told me to come the next day. That was not my understanding: I had been the one to suggest the next day. Rather than acknowledging the misunderstanding and explaining the available options, his response felt dismissive and placed the blame on me. I found his handling of the situation rude and unprofessional. I understand that same-day service was not guaranteed and appointment availability may have been limited. My concern is the unclear communication, dismissive attitude, and lack of effort to assist. If bringing the tires back that day would not help, that should have been communicated clearly. I subsequently raised both incidents politely and professionally through several channels, including emails addressed to management. As of November 7, 2026, I had received no personal acknowledgement or substantive response. Customers deserve respectful treatment, clear communication, and a response when they raise legitimate concerns. Based on these experiences and the lack of follow-up, I would not purchase another vehicle from this dealership. More

We had the best car buying experience purchasing our Leaf with Maureen. Just wonderful. Anton with Maureen. Just wonderful. Anton More

We had a issue with our Car as rear view mirror broke and according to Tech we have ro replace whole windshield. The work was done professionally. Dawn C was great. Overall we liked the service which we use according to Tech we have ro replace whole windshield. The work was done professionally. Dawn C was great. Overall we liked the service which we used first time. Work was done in timely manner. We appreciate it all!! Thank you Hint club Nissan for the excellent service. More

Had battery concerns so went to Hunt club Nissan and received their usual,excvellent service and problem was resolved promptly. Reception person was very friendly as was the service representative, I ha received their usual,excvellent service and problem was resolved promptly. Reception person was very friendly as was the service representative, I have dealt with this dealership for vehicle purchase and service and for 15years and, have always been pleased with everything. More

Excellent service- fast and friendly. I strongly recommend Nissan Hunt Club. Major work was done in two days. Fantastic. Communication is excellent too. I strongly recommend Nissan Hunt Club. Major work was done in two days. Fantastic. Communication is excellent too. More

Finally, a dealership that exceeded my expectations. After 60 years of vehicle ownership Hunt Club Nissan is one of the very best. After 60 years of vehicle ownership Hunt Club Nissan is one of the very best. More

I had a very good experience and the service was done very quickly. Dawn was very plaisant and welcoming. Thanks again very quickly. Dawn was very plaisant and welcoming. Thanks again More

The service provided by the team of knowledgeable subject matter experts on all levels is exceptional. Their meticulous attention to details and customer needs makes a huge difference among other Nissan deal matter experts on all levels is exceptional. Their meticulous attention to details and customer needs makes a huge difference among other Nissan dealers in Ottawa. Professional approach, honesty and reasonable price serves all of my needs. The best Nissan dealer in Ottawa. More

Worst experience ever had, made us wait and no concern once you sign on the line. SUV is exceptional but I see many reviews that are poor and made a huge mistake in dealing with them. 417 owned by the sa once you sign on the line. SUV is exceptional but I see many reviews that are poor and made a huge mistake in dealing with them. 417 owned by the same people and at least they try harder. More

Best customer service provided so far, Sure I'm coming back to do all the services needed back to do all the services needed More