Hull Hyundai
Gatineau, QC
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89 Reviews of Hull Hyundai
The staff is very friebdly and helpfull.the waiting room The staff is very friebdly and helpfull. the waiting room is confortable and welcoming and your service prices very reasonable..thank you to all your The staff is very friebdly and helpfull. the waiting room is confortable and welcoming and your service prices very reasonable..thank you to all your personell More
Excellent service! This is my second car with this dealership and I wouldn’t buy anywhere else. The waiting room is very nice and you have access to tea/coffee, magazines, wifi and they even have iPad dealership and I wouldn’t buy anywhere else. The waiting room is very nice and you have access to tea/coffee, magazines, wifi and they even have iPads for you to use. More
Toujours du bon service avec Alexandre Gratton Les gens Toujours du bon service avec Alexandre Gratton Les gens sont chaleureux et l attente est minime Je suis toujours satisfaite du service ils répo Toujours du bon service avec Alexandre Gratton Les gens sont chaleureux et l attente est minime Je suis toujours satisfaite du service ils répondent toujours à mes questions More
Clientele consideration at dealership Expectations regarding the purchase of a Santa Fe vehicle were fully met. Delivery of the vehicle was also done in a fast and fully satisfactory mann Expectations regarding the purchase of a Santa Fe vehicle were fully met. Delivery of the vehicle was also done in a fast and fully satisfactory manner. More
Tres insatisfaite Les techniciens inventent des bris ou il n'y en a pas. comme mon miroir du chauffeur, qui a gelée et on me donne un estime de $1500 pour un nouveau qu Les techniciens inventent des bris ou il n'y en a pas. comme mon miroir du chauffeur, qui a gelée et on me donne un estime de $1500 pour un nouveau quand il n'est pas brisé. J’ai aussi reçu un diagnostic que mon moteur de seulement 80,000KM est sauté et on me demande un montant de $15, 000 pour un neuf et $7, 000 pour un usagé quand mon moteur n'a rien, et parce qu'ils m'ont mis la mauvaise huile à moteur qui a gelée après 3 jours sans partir dans le garage. Mais en tant que concessionnaire Hyundai, les techniciens de services ne le savent pas que la berline Genesis nécessite que de l’huile synthétique!!! Je suis allé a 3 autres garages certifiés CAA pour d’autres opinions sur l’état de mon moteur et les 3 garages certifiés CAA m’ont bel et bien confirmé que le moteur de ma Genesis est en parfaite condition, et que le problème était que l’huile n’était pas la bonne. En tout cas, j’étais une cliente depuis leurs ouverture sur St-Joseph, je faisais tout faire chez le concessionnaire, mais TOUT! Mais, plus maintenant après tous ces coups de fraude et de mauvais diagnostiques, j’ai décidé de ne plus jamais remettre les pieds à cet endroit, et je ne le recommande pas à personne de faire affaire avec eux non plus! Tres insatisfaite apres tout ces annees de confiance en eux!!!! More
Nice from the outside, Terrible on the Inside Overall bad buying experience. My first visit was good; I was greeted promptly and offered a test drive. Once it came time to go through the buying pr Overall bad buying experience. My first visit was good; I was greeted promptly and offered a test drive. Once it came time to go through the buying process it got BAD. For one, If you meet someone by the name of Jean Richard, walk away or ask to speak to someone else. He was very condescending and arrogant and after I realized so many people on reviews had a bad experience with him, its obvious that Hyundai Hull doesn't do anything about these complaints since he’s still doing what others have complained about today. On another attempt with another Manager, I asked 4 times to negotiate the full price of the car instead of the payments but he refused my request and kept to his obvious up-selling techniques. Once I finally accepted an offer, I was pushed into an office for 30 minutes where they did their best to make me spend more on their warranty options. It took multiple times for me to say I’m not interested before they gave up. Buyers beware, if you have a hard time negotiating or sticking to your budget, they will use all the tricks to up-sell you your car. This experience made me realise how getting rid of dealerships as middle-men is a great idea and I only hope my next car can be done online, directly through the manufacturer. Goodbye Hyundai HULL, I will never recommend you. More
Horrible Used Manager We purchased a used car from this dealer. They promised us that they would do 2 things (was on the contract), but when we picked up the car NEITHER o We purchased a used car from this dealer. They promised us that they would do 2 things (was on the contract), but when we picked up the car NEITHER one was done. Their answer was for me to run around town to get the 2 things done and they would compensate with a $50 gift card. When I informed the manager Jean Richard that the $50 was not enough to compensate for their bad service and for me to lose 3 days to run around town to do what they promised to do, his answer was "Take it or leave it, you're lucky we're doing anything at all for you...". Horrible attitude and very unprofessional. Avoid at ALL cost! More
No satisfaction Bought a used car from Marc. Price was good. Problems started on day one, basic servicing was incomplete. Jean was unhelpful and didn't care what I ha Bought a used car from Marc. Price was good. Problems started on day one, basic servicing was incomplete. Jean was unhelpful and didn't care what I had to say. Only buy when you have your mechanic look it over. More
1970's Salesmanship at it's best. Glenn Mathurin, Jean Richard and Sebastien Monette can not be trusted! I would never recommend this dealership or any of it's employees listed abov Glenn Mathurin, Jean Richard and Sebastien Monette can not be trusted! I would never recommend this dealership or any of it's employees listed above, on the surface they act very professional and thoughtful, unfortunately it is all a ruse. I tried to give them the benefit of doubt but absolutely zero attempt has been made to correct the issues. So I am now out $1125 to replace windshield wipers that were well past their useby date, a spare tire that was never there and replace the "good summer tires that would get me through a couple summers" but were below the wear bars, completely unsafe to use and oh so thoughtfully wrapped up in the car when I picked it up. Buying a car that is safety certified from these shining example of 1970's salesmanship is meaningless as they obviously follow their own pocket books and are selling vehicles that are not actually meeting the provincial requirements. Avoid this dealership at all costs, they will scam you any chance they get. More
Wonderful service from Glenn Bought a used car from Glenn, he was pleasant and we felt no pressure. We are extremely pleased with his service. Thanks Glenn Jo-Anne & Marc Bought a used car from Glenn, he was pleasant and we felt no pressure. We are extremely pleased with his service. Thanks Glenn Jo-Anne & Marc More