Honda Red Deer

Professional Dealership From booking my appointment, to the completion of the services required was absolutely professional. The first service person signed me in and asked i From booking my appointment, to the completion of the services required was absolutely professional. The first service person signed me in and asked if there was anything else they could do. I need a block heater, "we can accommodate that" he said. "Our shop has lunch, ( np by me), from 12-1, I will have you out at 2pm". Done. Shuttle? 6 times in 2.5 hours, pleasant guys, nice lounge, what more did I need? 1:30 pm, nice, ready to go, no antifreeze dripping, new keys, and reasonable cost/ good value. Perfect! Parts/sales people are great, good sense of humor, I was there 2.5 hours, talked to a few. All in all, it was a really nice change to use a dealership with this type of overall integrity evident in the staff. I highly recommend the dealership. "Show respect to the people you deal with and they will respect you". More

Respect for customers, professionalism at service I am with Red Deer Honda for 16 years already. Happy with service and professionalism of staff. They are prompt, happy to help even if their schedul I am with Red Deer Honda for 16 years already. Happy with service and professionalism of staff. They are prompt, happy to help even if their schedule is very busy. The actual price of the service is always less than estimated one. Wonderful people over there. More

Great service I always feel valued as a customer. They never try to up-sell other services that they offer. They only make recommendations as needed rather then try I always feel valued as a customer. They never try to up-sell other services that they offer. They only make recommendations as needed rather then trying to sell add on's. They seem very honest and professional. I always recommend people to purchase Hondas. They are very reliable vehicles and the service department is awesome. More

"Efficient and friendly staff" My car needed a number of areas for service and all were completed in a timely manner. I was given the use of a courtesy vehicle to use since I live My car needed a number of areas for service and all were completed in a timely manner. I was given the use of a courtesy vehicle to use since I live out of the city. Mark, is who I have dealt with over the pass year and Mark is consistent in his presentation of booking, explaining the details of service needed, and the cost. Mark is friendly, polite and makes eye contact with his client. Thanks, Norma More

Friendly staff Very pleasant staff to deal with and work completed well on time. Enjoyed coffee while waiting for vehicle and Daylene reviewed all the work complete Very pleasant staff to deal with and work completed well on time. Enjoyed coffee while waiting for vehicle and Daylene reviewed all the work completed when done. Very pleasant lady and much apprecaited. More

Great Service I took my car in for service. Everything from the booking ,to dropping my car off and waiting while it was worked on was handled in a friendly,polite I took my car in for service. Everything from the booking ,to dropping my car off and waiting while it was worked on was handled in a friendly,polite and professional manner. More

fantastic service This is our second Honda CRV Always get great service from them. My appointment was at 2 and got in earlier Coffee is fantastic as usual This is our second Honda CRV Always get great service from them. My appointment was at 2 and got in earlier Coffee is fantastic as usual More

Honda Red Deer Great auto dealer and the service department is top drawer. We have owned 3 Honda's and because of the quality of vehicle and service are still purcha Great auto dealer and the service department is top drawer. We have owned 3 Honda's and because of the quality of vehicle and service are still purchasing Honda and referring others. More

Long term recommendation I have dealt with many dealerships over my 60 years of driving. I have dealt with Honda Red Deer over the last 19 years and have found them helpful, I have dealt with many dealerships over my 60 years of driving. I have dealt with Honda Red Deer over the last 19 years and have found them helpful, efficient and very reasonably priced. At time they have recommended alternative sourcing which is impressive. The service matches Honda quality. More

Service center Took my car in to have under the hood cleaned out because a rodent had been stashing pinecones all through under my hood. Picked my car up the next da Took my car in to have under the hood cleaned out because a rodent had been stashing pinecones all through under my hood. Picked my car up the next day and after I was charged to have the pinecones removed popped the hood and it was still stuffed full of debris. I was talked down to by the staff, offered no apology or remedy, was told the mechanics had no way of getting the pinecones out, was told they had no shop vac or small tools to blow out or remove the more difficult debris even though just reaching into the engine area I could pull out more pinecones that remained with just my hands. This dealership sells you by promising free loaner cars when you bring your car in to be serviced however when I asked for a service car I was flatly told no. These people do not take pride in their work or care about your safety. I took my car in to have it professionally cleaned out for fear of a fire starting under my hood and destroying my car and potentially causing a fatal accident and I get a half done job I could have done better myself. More