Honda Queensway

The sales consultant, Lobsang Thakur was friendly and accommodating. We received our vehicle slightly earlier than promised but there were some scratches on the vehicle. accommodating. We received our vehicle slightly earlier than promised but there were some scratches on the vehicle. More

I WAS SO HAPPY WHEN I GOT MY CAR BUT I WAS SUPPOSED TO HAVE THE DENTS AND SCRATCHES REMOVED ON ALL SIDES AND ONLY 1 DOOR WAS DONE. MY MOTHER WAS SO UPSET AND WAS MISTREATED BY ONE OF THE SALES MANAGER TH HAVE THE DENTS AND SCRATCHES REMOVED ON ALL SIDES AND ONLY 1 DOOR WAS DONE. MY MOTHER WAS SO UPSET AND WAS MISTREATED BY ONE OF THE SALES MANAGER THERE WHO SAID "WAS IT IN WRITING". YES IT WAS! WAS SUPPOSED TO GET A FOLLOW UP CALL AND DIDN'T GET ONE. I AM SO DISAPPOINTED I MAY HAVE TO GET MY CARS LOOKED AT ELSEWHERE AND PAY OUT OF POCKET TO FIX THE DENTS AND SCRATCHES. LESSON NEVER TAKE A CAR IFF A LOT UNTIL IT IS 100% READY. More

Honda Queenswsay is conveniently located in Etobicoke. I was shown all the workings of my new Pilot. I was shown all the workings of my new Pilot. More

very good service. Nothing more to say - don't know why I need a 15 word minimum Nothing more to say - don't know why I need a 15 word minimum More

I’ve come here frequently for general maintenance (oil change, any maintenance minder) due to it being close to my workplace. However I’ve had exceptionally terrible customer experience. First- while I change, any maintenance minder) due to it being close to my workplace. However I’ve had exceptionally terrible customer experience. First- while I had the usual oil change, they tried to upsell a whole brake change (brake pads, calipers, and rotors) for my then 3-yr old Accord for $1600. Apparently they will use a ceramic pad that’s more premium than the stock part. Upon research, stock is ceramic and costs way less than what was quoted (considering labour, etc). I of course turned it down. I ended up changing my pads a year and a half after at another dealership! Second - While having my usual maintenance routine, Brandon Vincent urged me to have my outer tie rod replaced as soon as possible as it’s not road-worthy anymore. He even had me sign a waiver -to scare me? - before he released my car. I have a maxxed out 8yrs/200,000kms of Comprehensive warranty with Honda and tie rods are covered. The guy says, “Oh bring it to the dealer (Maple Honda) you bought your car from.” Garbage. Take your business elsewhere. Edit: I found my receipt and here’s the “waiver” he said I’ll need to sign. More

DJ went above and beyond to help us with the purchase of our new car. our new car. More

Your ethical code of doing business is questionable your staff like training they are newbies they don’t give dam if you are old or new client we bought many cars and service from you and bla bla bla staff like training they are newbies they don’t give dam if you are old or new client we bought many cars and service from you and bla bla bla More

Honda Queensway provided me an excellent experience. Alex Ding was my sales consultant. He was approachable and knowledgeable. Alena Nedvetskaja was my Financial Service Manager, she was very accommodat Alex Ding was my sales consultant. He was approachable and knowledgeable. Alena Nedvetskaja was my Financial Service Manager, she was very accommodating and helpful. Now i am enjoying my new 2023 HONDA HR-V. Thank you very much! I really appreciate all the help that you gave to me. More

large turnover in service advisors. you know the make and model from your service records. you know the make and model from your service records. More

good experience, service performed in a timely manner, this is the only place we serve the car. this is the only place we serve the car. More